Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Hi Erika! Sounds like you got a defective unit. So sorry for that. We will get in touch directly about sending you a replacement.
So I was looking forward to this and it worked a few times but now it only drops sand if you tap it?? Pretty useless as a timer as it stops unless you constantly move it or tap it. Great idea and design, just doesn't work as intended :(
I love my timers! I thought my husband would be upset because he swears he only spends a few minutes in the bathroom, when in reality he spends 25-30 mins at a time. The timers made him realize how much time he spends in there and gets a good laugh out of it every time. Thanks so much!
Hey guys, received my timers and they look great. I think the change to the black plastic back was a great move. Sand is super visible, and it leaves a little mystery to how it works.
Mine received yesterday in North Carolina. There gifts so I didn't open the box, but look good from what I can see. Tested the time and get about 3 minute poops! (a bit quick but that's a good thing... time to get off the pot). They were both consistent. Thanks!
Looks great, can’t wait to see the family faces when they open gifts at Christmas 🎄
By the way, while it was almost 6 months after I had hoped to receive it, you have managed my expectations well throughout the process, unlike some others which I have not heard from and certainly never received.
But we did get the toilet timer as described, in working order, and it is being used by my son right now. Thank you!
I got mine today!!!! Love it!
Have they cleared customs?
Sooooo...whats going on? Maybe production needs a poop timer themselves!
@Nate, that's why they're called estimates.
You grossly underestimated the completion and delivery of your product. I regret supporting your project and expect a refund. I look forward to your email, FYI my response will include my Venmo account. Have a good day :-)
Update up.... figure if the manufacturing bugs are done with, a couple months to complete, a month to ship to distribution center, a month for delivery ... Mid-Summer... Christmas in July maybe.
Thanks for the update...
Almost been a week since you’ve said you’d have an update....any updates on shipping.
@Kevin Smith, @Russonc,
Thanks for commenting!
Sorry we haven't responded sooner or gotten everyone an update.
We're waiting on some pictures from production and an update from the factory and are hoping to put out another update within the next couple days.
We should also have a better estimate on shipping once we get the update from our factory.
Im a bit skeptical that we are getting these shipped this month. Its almost halfway through march and there has been no update on shipping yet.
I understand we need to be patient but an update would be nice
While I am enjoying the fact that I can take unlimited time poops currently, it would be nice to get another update. :-)
March is here! Hopefully my toilet timer will follow???
Its almost march....any good news???
@Matthew Bruce Thibault: Thank you so much for your understanding!
Not sure what is so difficult about this. they make these timers for BOGGLE that are 1 minute. Just use the same dang plastic and sand, then multiply the amount of sand by 5. Geez. Problem solved.
I know you guys will be getting a lot of frustrated letters, so I wanted to be one of the positive ones. I work in injection molding, as a Machine Operator/QC, so I know how hard getting the product perfect can be. I've seen quite a few new products come through our doors, and I've seen how hard the QC manager works getting all the specs just right. It'll be out when it is ready, take your time and get the product eight first.
Any update on shipping?
The Magic 8 Ball says... Not likely. :-)
So am i gonna get this by my bday in feb?
Any updates since the new year update?
Maybe April Fool's Day gifts?
So much for white elephant present. Oh well S@!t happens.
I agree with @PaulT. I've learned it's okay to want to get a KS in time for Christmas, you just never know which Christmas due to delays...(and have a back-up plan if you plan on a KS project to deliver for a Specific Christmas).
clearly @Katamco would have wanted these out before Christmas as it's when they could have done well on the retail market as well....this is a perfect item to come out in Nov/Dec...not Jan/Feb.... I feel bad that they missed the prime window for their creative project and hope they still manage to get sales after the Holiday season. Their next idea like this, hopefully they start sooner.. live and learn....
I'm perfectly fine given these out as late Christmas gifts once they arrive.
Thanks PaulT! We appreciate your understanding that there are unforeseeable delays. We definitely didn’t want to disappoint anybody. But with this type of undertaking, a little bit of that is inevitable.
Asking for a refund, because of the delays is i.m.h.o. a bit silly.
Almost EVERY project on kickstarter gets a delay after a delay after a delay.
That is to be expected when you produce something that does not exist yet.
Btw. it is not my intention to judge anybody...I just want to take a stand for the creators.
Hey Josh, Thanks for getting in touch. we've messaged you!
I'd like to UNDO my extra order, since none of them will arrive in time for the holidays.
Any update on a shipping date
Hi Mihail. We have messaged you directly.
I would like to get a refund since the newest update sounds like it could be delayed past the Holidays. The entire reason I was doing it was for gifts.
Just want to say thank you for keeping us updated! And the whole process is pretty interesting! Best wishes for perfecting your product :)
Hi Kevin! We messaged you directly. Jo, we messaged you too. Thanks!
Hey guys is there any chance I️ can cancel my order and get a refund?
When should these be shipped by? Im hoping soon cannot wait to give my boss his.
Hi Dawn. I have e-mailed you. Thanks!
Im having trouble with the backer survey and I have no way of contacting anyone about it.
I’m having trouble responding to an email that was sent to me. Can some one help me? firstname.lastname@example.org
Hi Keba! We will send surveys when we get closer to our ship date. Likely November. Our manufacturer is making good progress!
Do you have any idea when surveys will be sent out?? Thanks
@Craig We won't be offering the girl version right now, but if and when we do, we will update you. Thank you again!
Congratulations on funding!
Just in time :)
So, I guess there was no decision made for the girl version? Add-on after at least?
down to the hours count down!