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Have you ever forgotten your computers password? You need the password reset key. Quickly reset any password on Windows PCs.
Have you ever forgotten your computers password? You need the password reset key. Quickly reset any password on Windows PCs.
2,128 backers pledged £34,147 to help bring this project to life.

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    1. Jon Hylton on

      I backed for the software installer, and I have since lost the key I installed it on. Is there anywhere to re-download it?

    2. Jared

      I am trying to update my key with the latest update and I get the following error when running the updater

      See the end of this message for details on invoking
      just-in-time (JIT) debugging instead of this dialog box.

      ************** Exception Text **************
      System.InvalidCastException: Conversion from type 'DBNull' to type 'Integer' is not valid.
      at Microsoft.VisualBasic.CompilerServices.Conversions.ToInteger(Object Value)
      at PRKUpdate21.frmPRKUpdate21.RefreshDisks()
      at PRKUpdate21.frmPRKUpdate21.Form1_Load(Object sender, EventArgs e)
      at System.EventHandler.Invoke(Object sender, EventArgs e)
      at System.Windows.Forms.Form.OnLoad(EventArgs e)
      at System.Windows.Forms.Form.OnCreateControl()
      at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
      at System.Windows.Forms.Control.CreateControl()
      at System.Windows.Forms.Control.WmShowWindow(Message& m)
      at System.Windows.Forms.Control.WndProc(Message& m)
      at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
      at System.Windows.Forms.Form.WmShowWindow(Message& m)
      at System.Windows.Forms.Form.WndProc(Message& m)
      at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
      at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
      at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

      ************** Loaded Assemblies **************
      Assembly Version:
      Win32 Version: 4.7.2115.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
      Assembly Version:
      Win32 Version:
      CodeBase: file:///C:/Users/J/Desktop/PRKUpdate21/PRKUpdate21.exe
      Assembly Version:
      Win32 Version: 14.7.2046.0 built by: NET47REL1
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualBasic/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualBasic.dll
      Assembly Version:
      Win32 Version: 4.7.2110.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
      Assembly Version:
      Win32 Version: 4.7.2116.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
      Assembly Version:
      Win32 Version: 4.7.2110.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
      Assembly Version:
      Win32 Version: 4.7.2046.0 built by: NET47REL1
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
      Assembly Version:
      Win32 Version: 4.7.2046.0 built by: NET47REL1
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
      Assembly Version:
      Win32 Version: 4.7.2102.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
      Assembly Version:
      Win32 Version: 4.7.2114.0 built by: NET47REL1LAST
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Remoting/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
      Assembly Version:
      Win32 Version: 4.7.2046.0 built by: NET47REL1
      CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_32/CustomMarshalers/v4.0_4.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll

      ************** JIT Debugging **************
      To enable just-in-time (JIT) debugging, the .config file for this
      application or computer (machine.config) must have the
      jitDebugging value set in the section.
      The application must also be compiled with debugging

    3. Missing avatar

      eugene on

      Haven't received my backed Products yet!
      I invoke my rights under Kickstarter's Terms of Use:
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    4. Missing avatar

      Abhishek Mukherjee on

      Is there a location where I can redownload the program? I backed for a digital copy, and have since lost the download file. Is there any place I can redownload? Thanks

    5. Jared

      Hello, regarding the recent 2.1 update, how do I know whether to use the America version or not? I'm from Canada but bought it from the UK amazon using mail forwarding shipping.
      Additionally what's the americas password?

    6. Missing avatar

      M Georgia on

      Any updates on v2.0?

    7. Missing avatar

      YenzaND on

      Almost another 3 months gone and still no key or update to my comments below. Susan, please confirm the date you posted the key. Thank you.
      If anybody else is still waiting for their key please comment and report the non delivery to KickStarter.

    8. John Atkinson on

      Hi no updates in months no emails and no updated key when can i expect mine to arrive? Thankyou :)

    9. Missing avatar

      YenzaND on

      Over a month and no reply to my comment of 20 August. Please confirm the date that you posted the key.
      Thank you.

    10. Missing avatar

      Max Nager on

      I haven't received my Windows 10 key and no one has responded to my email.

    11. Missing avatar

      YenzaND on

      Hi Susan
      Thank you for your reply. Can you please give me an approximate date when this was posted? If it was recently it may still be in transit but if it was sent months ago then I have no idea where it is. I can assure you that the postal system in NZ is reliable so it should not have gone missing here - the initial address you have has always been valid and the new occupants have my current address.
      Thank you

    12. Jonty Lovell 2-time creator on

      Dear YenzaND,
      You were the first person on my list to send out your replacement, so i'm a little misunderstood as to why you have not received the key. I also specifically remember posting yours, from a post box in a welsh village as I just arrived on holiday. The email I received from you didn't state any alterations to your address, so therefore the key was posted to the address we already held for you in New Zealand, as this is what was stated in my original post.
      If I can assist you in any way then please contact me, as providing an excellent service is at the forefront of Lovelltec as a business.

      Susan Millar

    13. Missing avatar

      YenzaND on

      Hi Susan
      Almost three months since your reply and over two years since Mr Lovell took my money and still no sign of, or update as to whether I will be sent a key or not. I have emailed you directly with my new home address in the hope that I will receive a key.

      If anybody else is still waiting for their key please comment and report the non delivery to KickStarter.

    14. Missing avatar

      Jaysen Wesolosky on

      Hi Susan;

      I have the original key. When will I be able to get the second version for windows 10? Do you have to mail out a new key or can I download a flasher for the original USB key?


    15. Jeff Flowers on

      I understand the difficulty in providing a software upgrade, even a paid one. Once software is out in the wild, it's out in the wild. Is there any plans to offer software only upgrades? I imagine that this would need some UI-think in order to protect it from being mass distributed (that's the reason for selling this sw on a physical stick.)

      I'd be ok with my 'copy' having my verified email/ID/etc in the binary that is sent to me. And then in that way if I distribute my bin to others - my info would be showing. Hence the incentive is for me to secure my copy.

      ID is hard, but there are some Blockchain solutions that might help. is relatively easy for a user to setup and get verified. It ain't perfect, but could be the right mix of security and ease given the intended use case. Just a thought.

    16. Missing avatar

      Klaus Bach on

      I'm a backer of the Pwd Reset Key and never received mine... just hope I'm listed to receive it! Is there hope at last?

    17. Martin Quinlan on

      Hi Susan,
      I was one of the backers who received their key and have had to put it to good use, successfully! I too am interested with getting a Version 2 Key and will await your update as to when it is ready. Reading your reply to YenzaND was instructive. I wish you every success in the further development of Mr Lovell's works, with you beside him you should both prosper.

    18. Jared

      Hi Susan,
      What about the backers who bought the software download? Will you please post the installer for us to create out own prk 2.0 keys, as currently the installer on jontys site is the old installer.
      Will the new prk 2 go on sale and if so, where?
      Am I on the list to get a key?

    19. Jonty Lovell 2-time creator on

      Hi YenzaND,

      Mr Lovell started using a company to manufacture and send the Password reset keys. He paid them in full for shipping the keys., however it became apparent that he did not fulfill all of the orders. Approximately 50 keys out of the 2000 didn't seem to make it. The list I have compiled is not a list Mr Lovell has provided me with, instead I have gone through the full history of the Kickstarter project and will be sending out to all those who historically created on a non receiving log on either comments or via email.
      You ask why now? I believe in this product and its effectiveness after having to use it and I wanted to invest myself into the project and further creations by Mr Lovell and create a good and reliable business. I do hope I have answered your questions in full, however if you require any further information., please do not hesitate to ask.



    20. Missing avatar

      YenzaND on

      At last a reply. I cant help being cynical and ask why make contact now - months later and without even bothering to reply to my, any other backers', comments. I hope my name is on the list and that I will finally receive a key. You say you have a spreadsheet of those who didn't receive their keys, if you have this info why has it taken Mr Lovell so long to update us and why only now? You talk about resorting faith - backers gave Mr Lovell money in good faith and where did it get us? At no point were we even offered a refund. It will be interesting to see if anybody replies to this comment.

    21. Missing avatar

      A.S.G.Pillai on

      GREAT NEWS !!!
      Hope I'm on the list as well.
      cheers :

    22. Paul Dorion on

      GREAT NEWS !!!
      Hope I'm on the list as well.
      cheers :)

    23. Ricardo Javkin on

      Day 792 still waiting for my key...

    24. chavhunter1986 on

      I never got my password reset keys

    25. Craig Dunn

      I sure hope my name is on that spreadsheet as well...I had all but forgotten about this one until the update served to make me consider whether I'd ever received anything from this backing.

    26. Jonty Lovell 2-time creator on

      Hi Adam,
      I do apologise on the fact you have never received your original Password Reset Key. I can understand your frustration on your thinking that we are marketing version 2.0. However what I stated in my update is that all customers who never received their original key will have theirs posted on Thursday and they will receive version 2.0 as a gesture of good will. I have a full spreadsheet of all those that didn't receive them.
      Any customers that received their key and loved it and would like version 2.0 will be able to purchase it soon.
      Adam I do hope this solves your query and I assure you I will restore your faith in password reset key within the next 10 days. If you have changed address since your original order please email me at


    27. Adam Mills on

      Having never received the first one and with no reply to my messages, I'm a little upset that you're now marketing a version 2. The fact that I'm not the only one in this comment tree tells me I'm not an isolated case. Reply and Rectify within 30 days or I will commence proceedings in a small claims court.

    28. Missing avatar

      Mark Gamble on

      So, how do we get V2 key???

    29. Mad Git on

      I'm the same as Ola, and would be keen for the new key

    30. Missing avatar

      Ola Eriksson on

      This sounds interesting. I got my PW reset key the first time and I'd like the second one as well.

    31. Paul Rafael Chan on

      Well it's been a long time since I've visited this project. To the people who have still to receive their keys, it's a dud. I got mine a long while back and it doesn't perform as advertised. In fact it doesn't even perform at all.

    32. Missing avatar

      Klaus Bach on

      Haven't received mine either. Considering the time lapsed, guess will never get it anymore.

    33. John Cunningham on

      I never received a key.

    34. Missing avatar

      eugene on

      have no received my key!

    35. K

      The Creator....the Cheater......
      where is my KEY?????????????????

    36. K

      The Creator....the Cheater......

      where is my KEY?????????????????

    37. Missing avatar

      YenzaND on

      It's difficult to be respectful and considerate when Jonty Lovell has taken people's money and not delivered the goods. And yes, no contact and still no key.

    38. K

      where is my KEY......?????????????? its like got cheated?????

    39. Missing avatar

      Gilbert on

      So yeah. Made an iso from it if anyone interested.
      Doesn't really solve the no-usb key thing but at least the software is available if anyone wants to create one manually.

    40. Eric Mourant

      I have still not received my key.

    41. Missing avatar

      my account on

      Maybe you can get some info on missing keys here:
      Jonty Lovell
      59B Elizabeth Ave, London N1 3BQ, UK
      JJUK Phone: +442032862810
      ++US Phone: +13472846200
      ++Mobile: +447973234756
      + Email:…

      Good luck :-)

    42. Eric Mourant

      I did not get a key.

    43. Agent 17 on

      The key is hardly worth it, for those who didn't get one. Corrupted accounts that can't later be fixed was my experience. No issues before using readily available password changing tools freely available on the internet. No communication either from the author, who I assume has buggered off with whatever money he made from the kickstarter. Truly a disappointment. At least my stainless steel memory stick looks neat. But it only has a 1 GB capacity, which sucks...

    44. Missing avatar

      Brad Allgood on

      I got my key over a year ago. That's kind of crazy.

    45. Jeffrey Lain on

      did not get the key... :/

    46. Missing avatar

      Joseph S Owens on

      Still have not received my two Keys I ordered from you. I have reported you to Kickstarter, and will make sure you don't have any more projects backed!

    47. Steve Shelley on

      Still not received my key, really putting me off Kickstarter.
      Dude get your act together and deliver what you promised.

    48. Stephen Altemus on

      Never got a key either

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