Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Yes, Kickstarter is not a store, it's a process! Some manage it better than others, and the Jollylook people are doing a great job. I look forward to receiving my camera in January, or whenever it is ready to be shipped.
I am so impressed with the transparency your team has shown throughout the whole process. Its really given me insight into what it takes to take a project from great idea through prototype to reality, especially for a small (first-time) effort. Keep going, we're almost there!
Hi i would like to have a full refund.
Take your time, I want quality.
I would like a full refund please. Can you publish your email address so I can do so.
The problem, as I've commented several times to you before, is that although they're cheap you cannot trust a Chinese company to do the work correctly unless you hold their hand and watch them every single minute of the day. Take it from me, I LIVE here.
Guys I ordered this for a birthday that happened in early September. I still want the camera but this delay is incredibly frustrating - I can't even give the camera as a Christmas present! And I'm not holding my breath for January either, what will the next delay be? I believe the timeline said August, so you're going to be 5 months late at minimum.
I wish you wouldn't make promises that you can't keep.
Regarding the last update and the trouble with Fresnel lens, I say that I am with you. I wait for my camera. January 2018? Ok, maybe even February, but do things well. I am en engineer, mechanical one, I understand very well you difficulties! Bye! Guido
Yes, I do have the advantage of being a retired, old, obsessive, insomniac. Plus this week I'm stuck in with a nasty cold. I sometimes forget some folks lead different lives.
I sometimes wonder, of the 6K+ backers, what % pays any attention to the updates or comments. I'll bet a lot of backers will forget it's even coming and wonder ' what is this package I just got, I didn't order anything from Hong Kong'.
@ John Robison, not everyone has the time to check updates regularly. The freak out stopped once I saw who the charge came from, albeit unexpectedly (And that is what happens when you cannot log into KS everyday. Geez.). Green eggs and ham Sam...My bad!
Thank you guys for the very thorough and informative update. These things happen, such is life. This isn't Amazon. I have had to wait much longer for other things and since this is a gift to myself i'll wait however long as possible. Those who want to get a refund now will only end up buying it later for twice as much on eBay or the like. At least you are willing to offer a refund even though you have had to jump through so many hoops (Even I know that couldn't have been cheap.) to get to this point. Most KS creators will try and fight you tooth and nail before giving up any of the funding for any reason. I am sure the majority of us who simply want something awesome, not something rushed will have no issue with the delay. The problem, for the most part, was out of your hand to begin with. you expected the correct part to be shipped and someone made a serious error (I hope who ever did that doesn't loose their job.). Though you can be partially to blame for having such blind faith, sometimes, it's best to be diligent in finding out that all the "i"s are dotted and all the "t"s are crossed before hand. Lesson learned I am sure now, time to move up and on. I am with you guys for the long hull! Cheers!
I can't message you guys from the app (and can't login from my computer because of a password issue) can you guys message me. At this point I'll take the refund, I wanted to have this for novelty but I need the money for Christmas more
I’m very impatient for my camera but I appreciate you guys taking the time to get things right. Keep up the good work.
Thank you for the update.
@Teresa Wagener, right on! So many people think Kickstarter is a storefront. This is a reward for donating money to a startup project. I don't know how after all this time people don't realize that they are actually not owed anything, and not entitled to anything specific. This is a "thank you" gift, essentially.
What I have loved about this project, compared to any others, which are normally almost all delayed, is the quality of the updates. You always get the sense that there is real work going on. I don't even think Peak Design was that detailed at first, until they started doing Hangouts.
Some people are just not built to be investors.
Kickstarter is not a store. There will be delays. That is part of the excitement for me. I understand the frustration - I have one project that is coming up on 2 years, but WTH, it's not a store and they are still WORKING on that one. Please, remember this before you make "gifting" plans. If you love the idea, then get some love going for the process. It's the most amazing thing to watch. For me anyway.
Hi creators !
Life’s a bitch sometimes.
I didn’t really backed a product. I backed an idea, a dream, hoping to get some oneday.
I’ll have an extra Christmas gift sometime in January and I’ll enjoy it even more. Keep the good work and good luck.
(That means I stay onboard off course)
They mentioned that in the last update.
Yes, I believe in the October 30 update they said;
“We expect to show you a working Jollylook camera in our next update in two weeks from today!”
That would have been on Monday the 13th, so they must be experiencing some minor delay. Ah, “time and unexpected events...” it traps us all.
Been so long I forgot I had add-on's and almost freaked out about the extra charge that suddenly hit my account. Would have been nice to know that was going to happen in advance.
Since we're now being charged now for the addons, is there any update to the project?
Finally today the Jollylook team charged to my credit card the addons
Greetings Jollylook team, are you folks still going to lock down the survey on November 15th?
THEY POSTED AN UPDAT LESS THAN A FORTNIGHT AGO.
hope the camera will shipped soon.
But if you send them directly from china i hope i won't have to pay any customs duties... (i payed allready 20$ postal)
Where the updates @creator Hello??? @creator
Well Oliver, not my project (when the project creators post the field is blue) and I would never presume to tell you how to celebrate Christmas. That said, my general advice (not just to you but to all comments that worry it will be too late for Christmas) was; please don't stress out about it. I am retired from 40+ years in the retail business and have seen the really ugly aspect of this holiday. Not from everyone but from a large enough percentage of shoppers to be concerned about their mental health. When they didn't get what they wanted their reaction was so bad that most of the clerks on the sales floor hated this time of the year, with a passion. As to the holiday itself, any encyclopedia will outline it's roots and history.
That's spot on. Thanks.
I swear this needs to be the top line of every Kickstarter.
“Kickstarter is NOT amazon. This is NOT online retail. You have NOT bought anything.”
I'm relax thank you.
From your side try to manage your project before explain me how celebrate Christmas with my family.
Hey i bought june
Why dont delivery my camera
It's possible Oliver, but I would not count on it. Look at it this way, what is really special about Christmas? At best a holiday made up by merchants to sell goods. If you want to give a gift, out of love and affection for a family member or special someone, then just do it. You don't need to wait for a "special day". An unexpected gift, on any date, makes THAT day special. And in fact the surprise makes the recipient all that more appreciative of your kind act.
Please relax folks, the world positively will not end if these don't arrive by Christmas.
Do you think deliver before Christmas? Please try to convince me...
Yeah, could be awhile or even they don't intend to offer double packs at all. In the Instax Mini B&W they have had it out over a year and not offered double packs. However the price has come down a little at B&H, from $9.99 to $8.99. Also waiting for the new square format to normalize pricing, introduced March 2017 and still very high priced. Not interested until prices drop to or below $1 per shot.
Still, I think the square would make a nice "box camera" format. That is, if the lens can be about 80mm. The 110mm lens on the Jollylook is a bit long, okay for head and shoulder portraits but you have to back up too much to get more people in. The 110mm lens on the Jollylook has about the same angle of view as a 61mm lens on a 35mm camera.
@John Robison I saw that quiet release of Instax Wide B&W too! Still too pricey for me, hoping Amazon gets a double pack of it soon.
@tomschen yeah they posted one 8 days ago
check your e-mail or click the updates tab in this project. Next update (as promised by @creator) should be next week and about the final production.
Are you kidding, they posted update #13 on October 30th and said they would post the next update with a working camera (I'll add here 'if all goes well') in two weeks. That would be on Monday, November 13th. Did you miss update #13?
Where the updates @creator more than a month than you promised 2 weeks. Informed us stop being in silent please.
@DW Comments section = public forum
Direct message = a real line of communication
@jeremy - - - - so far as I can see, I am still a backer....and the creator hasn't bothered to address any of my questions or concerns. Also, a parrot repeats what it has heard. Last I checked, my gripes are all my own original thoughts.
Right! And to be a annoying repeating parrot in the comments section.
... they asked me for my bank details to wire money to me (which would cost me over half the value of the camera to receive)... why would I accept less than they charged me originally and why would I send my bank details to someone I don't know? I told them to refund my money via the original avenue they charged me in the first place and it's been crickets since.........SO......my plan is to wait for the thing to arrive and then list it on eBay to hopefully get my money back..
@daddywhingypants yes some of can and some of us can act like grow ups and take the refund offered and stop repeatedly spouting the same line of whining in a public forum.
For any instant film fans out there, did you see Fujifilm has quietly introduced Instax Wide in B&W. Personally I'm hoping the new square film will get going to the point there is a price drop. Best price in US is still about $1.40 a shot right now but I can get the Mini for 60 cents a shot and even the Wide format is 80 cents a shot.
@Jeremy, I suppose when you find out your 100% fresh OJ is 50% artificially sweetened you're just cool with it.... Some of us have enough plastic cameras - - and yes, we can be disappointed in how certain projects turn out.
@daddy war bucks WOW! Sounds like you can’t find a new tune! Complain all you want you just sound like a petulant child.
Wow! Sounds like all the plastic in this camera made entirely out of recycled paper and cardboard is ready for landfills everywhere!
Been trying to change my address but nothing’s working not even the link. Please help me!!!
@Sarah K. Vetter, what project was that?? I'd like to know so I can support it or see it it can be pre-ordered, since as far as I know all camera & film projects run very late. This one is still half as late as Mercury was. I honestly thought we wouldn't see Jollylook for over a year. Then again I work in manufacturing so I know what lead times are for tooling and materials (not even accounting for engineering & design coordination time).
That being said, with a mold-ready date of October 15, I would say 2-3 weeks for final testing and mold tweaking, 2-3 weeks for assembly, a week for packaging and organizing of the first shipments. I am betting they will ship in the first 2 weeks of December.
Whether you mind the wait or not, this project is still pretty close to fulfillment from what has been shared so far. Keep holding on, it's not that Galaxy paper that's for sure!
Not surprised they are late, this is the first project they have done and is much more complex than the cardboard Videre pinhole camera. Also that is the 5th project Angood has run and she already has all her vendors lined up. I have backed 3 photographic hardware projects and all have been massively late. The first, the Travelwide handheld 4X5 shipped almost 2 years late and still has major operational problems. The creator of that project has dropped off the radar and does not answer any questions. The Mercury modular medium format camera was shipped 10 months late. So,.....these folks running into the reality that "hardware is hard" does not surprise me even a little bit. That said, the lifeblood of any KS project is open, frequent, and above all, completely honest communication. Even if the news is bad, stay ahead of the curve and keep the backers in the loop.