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Raw green coffee beans to fresh black coffee - at a single push of a button. Let's change coffee. Together.
Raw green coffee beans to fresh black coffee - at a single push of a button. Let's change coffee. Together.
Raw green coffee beans to fresh black coffee - at a single push of a button. Let's change coffee. Together.
2,254 backers pledged $681,461 to help bring this project to life.

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    1. Missing avatar

      Richard J Martin 2 days ago

      These guys appear to have ripped us all off. I"ve been asking for $ back for a loooong time. They just lie when they respond. Call your state attorney general's ofc. and at least report them.

    2. Dotan Keidar 2 days ago

      look in facebook...having fun with our money

    3. Missing avatar

      Paul H. Ting 6 days ago

      Just came here to cry/laugh about the sorry state of this company. Are they out of business yet?

    4. Missing avatar

      Paul H. Ting 6 days ago

      Just came here to try/laugh about the sorry state of this company. Are they out of business yet?

    5. Drew Griffiths on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use: 
      https://www.kickstarter.com/terms-of-use/oct2012 
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill." 
      I demand a full refund for my pledge amount.

    6. Missing avatar

      Kevin I on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use: 
      https://www.kickstarter.com/terms-of-use/oct2012 
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill." 
      I demand a full refund for my pledge amount.

    7. Dale Rorabaugh on

      You can now buy this on Indiegogo with "guaranteed shipping". https://www.indiegogo.com/products/bonaverde-roast-grind-brew-coffee-machine-white

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    8. Dotan Keidar on

      start posting on the Facebook page....they ignore us....https://www.facebook.com/BonaverdeBerlin/

    9. Takazumi Matsui on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    10. Paulo David Gusmao on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    11. Missing avatar

      Carsten Andersen on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use: https://www.kickstarter.com/terms-of-use/oct2012

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I demand a full refund for my pledge amount.

    12. Mathias Widtskiold on

      Are there backers who have actually received their machine?

    13. Andreas DeBais on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    14. Dotan Keidar on

      ’m invoking my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    15. Missing avatar

      Paul H. Ting on

      This is one of the worst companies I have ever dealt with.

    16. lk on

      I’m invoking my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    17. Missing avatar

      Marcel Berberich on

      Too sad. Officially requested a refund. Five years and no machine yet...

    18. Missing avatar

      Arun Sengupta on

      I am not interested in your new espresso solution since I am still awaiting your first award winning creation that you seem either unwilling or unable to deliver. Heaven help the coffee farmers you were going to help.

    19. Brendan on

      Incredibly disappointed.

      Boneverde, please link the current refund form to be completed for a refund. This is a requirement of Kickstarter projects that have not supplied the item backed.

      This isn't an optional thing. Please meet your commitments.

    20. Missing avatar

      Sean Smith on

      Right I’ve been pretty patient with all of this. I keep receiving emails addressing us “coffee lovers” with all the wonderful things Bonaverde is doing.

      Why don’t you just send me my coffee machine? The funding was approved in 2013. That’s 5yrs ago. Your coffee machine is going to be an anchor by the time you get it to me.

      Any idea when I’ll get mine?

    21. Christoph Koelle on

      Hi guys,
      I just scatterbombed Bonaverde on all media with request emails, and pretty quickly got a call from Hans, the managing director. He was pretty angry, I was pretty angry, we both vented and then calmed down. I seems they lost my typeform refund form I needed to fill out last year and neglected to find over 100 tickets requesting a refund as well as the talks I had with many of ther leading employes worth investigating. Their organisation needs to be improved upon greatly, plus a mix of other challenges.
      Anyway, It looks like they are going for another finance round, upon which they will first fulfill the deliveries of open orders, after which they will send out a new call for refunds (linke to a typeform questionnaire). This may take a while, Hans mentioned end of this year. So he asked for a bit of patience, and thanked me for the trust I had invested in the company.

      I am willing to invest that patience in the company. I still like what they are aiming for. It's just the reality of how things are managed in the company that I really disagree with. This is being worked on, says Hans.

      Hope this calms angry souls.

      Best, Christoph

    22. Christoph Koelle on

      ... *and backing OFF FROM his prior assurances...

    23. Christoph Koelle on

      I just conversed with Hans from Bonaverde. All he is currently offering is a phone con... And backing of his prior assurances that I will be reimbursed.
      Following the Kickstarter terms of use now. "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    24. Aaron Schwid on

      Is it possible to bring a class action against Kickstarter for this project?

    25. Aaron Schwid on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    26. Dotan Keidar on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    27. Missing avatar

      Arun Sengupta on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    28. Maui Tupai on

      It's sad to see a great starting project finish up this way in total darkness. I guess some people like me were excited to support a startup and a few were actually understanding and stayed quiet about the delays. But after 5 years of patience, I give up on ever seeing the Berlin or anything I pledge for. So, having not received my order, like many, I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill." I've demand a full refund for my pledge amount following this link: https://bonaverdecoffee.typeform.com/to/n5G8WB - LET'S HOPE THAT WORK ... (I'll update if anything happen)

    29. Missing avatar

      Paul Stern on

      I have not received my order.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    30. Missing avatar

      Joel Lobo on

      Guys I was supposed to be a beta field tester and paid for the privilege of doing so. This has dragged on too long and units are out there in the wild. I’d like a refund and have filled out your online form. Thank you and good luck

      I have not received my reward. Please refund the entirety of the $400 I pledged.
      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    31. Missing avatar

      sindre rolstad on

      I’m giving up and invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount.

    32. Erik
      Superbacker
      on

      come on guys, been so long now.. filled out several shipping surveys already.

    33. Chris Salley on

      I just looked at the main Support page on the Bonaverde website and it makes a claim of the following which is completely a lie seeing as how I still have not received mine and I filled out the shipping form 4 times.
      As of January 2018 all crowdfunding backers who completed the shipping form confirming their address should have received a machine.

    34. Missing avatar

      Oscar Tengwall on

      I would please like a refund.

    35. Missing avatar

      Paul H. Ting on

      34 days of an open support ticket being ignored by Bonaverde. They ignore the posts here, they ignore messages on social media, and now they ignore their email/support as well. I want the refund that was promised and that I requested so long ago.

    36. Missing avatar

      rockfulam on

      track page is gone....404 error , please refund!!

    37. Missing avatar

      Barney on

      How do I get a refund?

    38. Evandro Reis on

      Is Bonaverde another scam sponsored by KS? Over 3 years from my pledge and NOTHING HAPPENED!!!!

    39. Missing avatar

      Kevin I on

      I'd love a refund. Too bad I heard about applying for them after it was over. Congratulations to the people that have received one though.

    40. hdbx on

      Finally received my refund today.
      It's been a long time and long long journey...

    41. Missing avatar

      Chris on

      Usual scenario with nearly all Crowfunded sites like Kickstarter and Indiegogo, they are mostly in it to scam you. I wonder wheter any of the ideas are actually even real. The chances of anyone actually getting anything is highly unlikely. While the likes of those running the sites have no accountability. And yes I too have asked for a refund and yes suprise suprise, not got one

    42. Missing avatar

      Paul H. Ting on

      Just sent another message to the "team" -- it's been 23 days of being ignored by them. Pretty sure this is not only a poorly executed machine, but a doomed company. I am still hoping they will do the right thing regarding refunds, but I am not sure they will avoid bankruptcy for much longer with the way things are going.

    43. feir on

      Does anyone here know that how to reach the right government office in Berlin for reporting the refund issue? I think this is a kind of business fraud, doesn't it?

    44. feir on

      I have requested my refund many times and have been waiting for that for 5 years and still not received yet. When are you going to provide the refund?

      How can you tell that you are no longer issuing refunds? What's the FK problem of your teams?

    45. Missing avatar

      Yasu on

      I have requested my refund many times and have been waiting for that for 4 years and still not received yet. When are you going to provide the refund? I cannot believe that you cannot even reply to any of my messages.

    46. Missing avatar

      Paul H. Ting on

      I invoke my rights under Kickstarter's Terms of Use:
      https://www.kickstarter.com/terms-of-use/oct2012
      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."
      I demand a full refund for my pledge amount

    47. Missing avatar

      Paul H. Ting on

      I have emailed Bonaverde since they said "the forum is not currently monitored" and they are ignoring me. So, I guess the email and Zendesk support area is also not currently monitored.

    48. Reinoud on

      Finally received my refund! Happy to finally leave all of this behind me :)

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