I hope everyone is having a great holiday season!
We have been working around the clock to deliver these wallets to your mailboxes before the 25th. Three talented production crews in Rhode Island, New Jersey, and New York have assembled TGTs with lightening speed. A dedicated crew in Brooklyn is inspecting the wallets before packaging them and sending out them to a fulfillment team in Michigan who fires them off to you. Thanks to you guys, this operation has been able to employ about fifty people this holiday season!!
I eat sleep and dream of TGTs right now. I wake up with threads in my hair and stamps stuck to my face. Please understand any delay in responding to comments and emails is only due to my focus on managing the production, quality control, and fulfillment so you get your wallets as soon as possible.
The shipping process has been intense. Literally thousands of wallets have been leaving my apartment in Brooklyn over the past five days! We are proud to say that we are still on track to get the vast majority of the wallets delivered to 7,500 backers all over the world by December 24th.
With an operation this new on a scale this big, however, there are bound to be some bumps in the road. If you experience any error in your order, or a delay, I will do everything I can to make it right as soon as possible. Just reach out to email@example.com and let me know what's going on. Be sure to mention KICKSTARTER in the subject line. Same goes for any feedback, positive or negative. This is a growing company and we want to hear from you guys as much as possible!
Thank you so much for how awesome you guys have been in general, your enthusiasm has been infectious. I have never corresponded with so many awesome people in my life.
All the best from Brooklyn,
The support for TGT Kickstarter was more than I could have ever hoped for, and I can't express how thankful I am for all of your participation, support, and encouragement. You guys killed it on the last day: it was the best day of the entire campaign! I can't believe we went out with such a bang! Thank you!!
This is just a quick note to make sure everyone knows the surveys are all out and need to be completed asap for the quickest delivery. I know some backers have found the survey in their junk folders, so if you haven't received it, check there. You can also login to Kickstarter, and the banner that pops up at the top of the page will lead you to your survey. I think you can also visit the TGT project page and hit your reward level to find your survey.
I can't believe the TGT Kickstarter is coming to an end! It's been so much fun!!
I've been in the city working on production today, so I haven't been able to get to a lot of questions and messages, but I will very soon.
If your question was when do I get to pick my wallet, the answer is within the next 24 hours! I will send you a survey to collect all of your particulars. =)
Also, a lot of you asked how you could purchase more than two 2.0s, so I added a few more reward levels to make it easier to order four, six, or eight wallets at a time. And, as a reminder, if you want the Limited Edition rewards, make sure you update your reward level before the project ends at midnight tonight!
Here's to the best group of backers a guy could ask for!
Just a quick note to say how grateful I am for all of you!! I'm going to let you get back to your stuffing, but first I wanted to reach out because there are only four days left of the one of the best experiences of my life. I've got three different factories working on the wallets in New York and New Jersey. There are 5,000 yards of elastic in my apartment right now, and 7,000 tiny TGT labels sitting next to my computer. I've got my man in PA working on 10,000 packages. I've got a team prepared to take order info for 6,500+ people, create packages for you, and fire them out. It's so important to me to get these wallets to you quickly, so I'm doing everything I can to make that happen. I'm working on a Christmas miracle!! Thank you again!!!
As grateful as ever,
PS. Be sure to check out the new reward levels for the RPJ 2.0, and the Limited Edition leather TGTs before the project closes in case you want the new ones (you can freely edit your pledge and reward at any time). =)