Log in to your account using the same email linked to your purchase. Look under "Your Orders" then confirm your shipping address under the "Update Shipping Info" tab. The order status on the "Your Orders" tab will change to "Address Confirmed" if you've completed these steps successfully.
Once confirmed, your order will be shipped in the next available wave.
IMPORTANT: Even if your address has not changed, you must still confirm your address.
Please note that, despite our best efforts to contact you, IF WE HAVE NOT RECEIVED AN ADDRESS CONFIRMATION by MAY 1st, 2018, we will be forced to assume YOUR UNIT FORFEITED
We look forward to fulfilling all remaining preorders. Once again the customer portal link is:
All remaining kickstarter devices have shipped to customers!
If you backed us onkickstarter and are still waiting to receive your device please kindly confirm your shipping address at this link using the same email used to place your kickstarter order. Without an address confirmation we are unable to process your order and you will be moved to the end of the fulfillment queue.
Preorder customers - we will be contacting you shortly via email!
One Final Thank You
Its been a busy and jam-packed time since launching our campaign and we wanted to thank you all one last time for supporting us through this unbelievable journey. It was only because of you that this project was possible and we thank you for enabling us to leave behind a critical tool helping to further our understanding of sleep and dreams.
As we transition away from our regular kickstarter updates we'd like to remind everyone our initial success was due to your grassroots support. That hasnt changed - we still rely on shares and word-of-mouth to keep Aurora alive. If you havent already, please follow us and show your support on our social media channels:
We promise to keep in touch as we continue moving the project forward, deliver the final few deliverables (android mobile app, posters, shirts etc,) and hope you join us in sharing your excitement about the project!
Thank you again for your support and look forward to continuing to challenge the way the world thinks about sleep and dreaming.
As of this update, we have shipped all Kickstarter orders for users with iOS devices. If you backed us on Kickstarter (and use an iOS device, with few exceptions) you should expect to receive your Aurora within the next few business days (international customers please provide an additional 3 weeks to receive your order).
November '17 was our largest shipping month yet with over 400 units fulfilled!
Android Users - You're Next!
Android users, we are working every day to package your devices and complete the Android app. With the end so close in sight, we're focused on finishing the job and delivering everything we promised.
As production continues we are prepping Aurora's developer documentation & SDKs for the limelight.
We are aiming to release all Aurora developer assets by end of device fulfillment. All Aurora customers will be notified when this happens.
We will continue providing regular updates as we fulfill of all our original Kickstarter promises.
Exciting news: last week, we shipped Auroras to ALL backers in the Developer’s Apprentice tier! Those backers are now receiving their Auroras, unboxing them and trying them for the very first time!
We’re doing a top-down fulfillment of all kickstarter orders by backing amount, moving down the list tier-by-tier. The only exceptions were Early Access applicants.
It’s true that a picture is worth a thousand words. However, because of all the long delays, we thought we'd share some videos! Our wonderful backers have been sharing their unboxing experiences. Links below!
Aurora users contribute to a vibrant forum and help us drive the Aurora offering forward. In exchange, they receive real-time support and consistent device updates.
If you are still waiting to receive your device, fear not as you will be fulfilled soon! Please be patient and allow our team to continue the steady fulfillment progress.
See you on the other side!
If you havent yet, preorder Aurora:
the world's first brain-sensing headband for better sleep and dreams.
Do it before final price increases (this will happen once all standing orders have been fulfilled).
All Aurora orders (kickstarter and webstore) will ship with a FREE microfelt drawstring carrying bag specially designed for Aurora!
It's perfect for storing your Aurora and charging cable bedside, traveling, or at the office for that afternoon power-nap! This is just our small way of saying thank you to all the patient backers who waited years to receive their device.
Kickstarter Aurora Fulfilment Progress
This week, we have shipped our largest batch to date: 100 new Auroras are headed to our KS backers! We expect these devices to be delivered by the end of next week.
We will work closely with these backers to monitor user experience and software stability; we value your sleep and are determined to ensure Aurora works well in the field before shipping the remaining devices.
As specified in our kickstarter reward tier descriptions, we are prioritizing higher-tier backers first (unless otherwise specified, there is an exception for Early Access users) until all orders are fulfilled.
All Aurora apps are reported stable and in continued testing.
New Aurora Desktop and Aurora Firmware versions were releasedrecently, featuring streamlined visuals, new device features (like button-press-monitoring and other neat additions), and a greatly improved sleep staging algorithm. Aurora's algorithms are constantly evolving thanks to fresh data provided by our users. The new algorithm performs with ~ 90% accuracy in a full-cross-validation scheme. (This is just fancy machine learning talk for it works really well!)
Aurora Mobile: iOS is now stable among users. Meanwhile Aurora Mobile: Android is nearly out of development and will be ready for user testing soon. Our main goal is to have both mobile apps on their respective app stores by the time of KS device fulfillment.
Meanwhile, existing users are keeping us busy with fresh sleep data and dream reports submitted daily. The results have been astonishing. Here are a few new reports from users wearing Aurora at home:
"I’ve used Aurora 7 times in the past two weeks and last night included a dream that felt more lucid than usual. A mentor was walking with me through a large atrium, not unlike the main concourse of Grand Central Station. Along the way, I was making eye contact with a number of individuals as they approached me from various angles.
To one person who came up alongside me on the left, I said, “Do you have someone like this in your life?,” referring to my mentor. He gently shook his head and quietly said no. Overall, I felt like I was in control of the interactions I was having along the way."
Ben, 28, California
“Actively creating the world around me from a wider perspective. Seemed to stabilize and prolong the entire lucid dream. VERY cool. I practiced some dream yoga... made a flower pop out of the ground.. it was like 5 feet tall. One of my most successful so far”
Jim, 26, Canada
“I have been able to successfully induce lucid dreams multiple times using many different light settings on the Aurora. ”
Terry, 46, UK
Get Those Preorders In!
Preorder now before the price goes up to the full retail price of $349! Act now and receive an additional 15% off your preorder by using the discount code 'DREAMWITH15' at checkout!
As we come to the tail end of our campaign, and likely the last few kickstarter updates, we want to thank our community once again for your continued support.
We are the first team in history to bring a 100% grassroots neurotech wearable device to the consumer market. Without you this project never would have happened, and we are forever grateful for the opportunity. Thank you and remember ...