greeeeeeat news coming . I'm looking forward to receive my device. In between could you provide new user reports ? Again thank you and keep up the good work!
Can you put any clarification as to how far into Q1/2 you guys are thinking? A actual month is preferable as saying either Q1/2 says I could still be waiting half a year to recieve my unit...
@Martin - not everyone who filled out the form received a unit due to a few (minor and now resolved) issues with the first batch. However, most everyone who filled out the form can expect to receive a unit from this batch. So there is good reason for you to be excited!
As a Developer Apprentice, I was told on 8/26 that I would receive my unit after filling out an an address on your iWinks page. Which I did.
There has been no further contact from Aurora, save for these updates that say how excited everyone is. Except me. I'm a patient guy; is the delay due to my demographic that implies I'm an old man, unworthy of being an Early Adopter? If so, for shame.
@ross: are you really asking when luci2 will appear? By now we all should know that iWinks perceive time differently than us. I guess it will be "soon" ;-D
@lawrence, you were sent a few DM's on facebook messages, but here is a copy of the message for your convenience: You are on the list for the next wave of Early Access tester devices.
We apologize for any inconvenience this matter may have caused you and look forward to sending you your device. The next update will provide more information on fulfilling the next wave.
Sorry to hear iWinks is giving you the run around. Hopefully they respond and actually do something to resolve your issues. However, given their track record for customer service on here, I imagine you have an uphill battle to get your device.
I seriously, seriously suggest that you get back in touch with your FB contact, because I had NO such confirmation of receipt of ANYTHING. Yes, I have had messages back and forth with a person from Facebook. only two things were mentioned. That I would get more information about the status of my device upon the "Next" update, which is the one you posted just a couple of days ago, and included no such information.
And just then, I sent another message indicating the same above, and asking for clarification on information. To which I received a response today, indicating they were told I was in touch with a "DANNY", and that they were glad everything was getting resolved. Assuming you are "Danny", there very clearly is some disconnect here, because everyone appears to think something has been clarified/resolved with me, except of course, me.
Just to be perfectly clear, I have NOT received ANYTHING! Nothing. Zero, Zip, Zilch, Nada! That includes both hardware, nor any clear information on what I have been asking.
Thanks a lot for the update! exciting news and very encouraging first report!
can't wait to hear more about other early testers.
Also thanks for your detailed answer on the tACS technology.
Very valuable articles, cautions and insights from your experiences in neuro labs...
It mess a bit with my head and now I wonder which neuro scientist/publications has the more credential and knowledge...
tACS has been used successfully in controlled and monitored experiments in the past. However, there are significant risks when stimulating the brain with electric current. This is not just the opinion of the iWinks team, but has been emphasized by virtually every researcher who has worked in the field. I (Danny) know this first hand, as I worked in several neuro labs that were using this technology. In fact, the very researchers mentioned below (Voss, Hobson et al) have repeatedly urged people NOT to use the technology without the immediate supervision of a medical professional using certified equipment.
Our brain is the most important and precious part of our anatomy, and we only get one! The gentle sight and sound stimuli from the Aurora will enter our conscious mind non-invasively. It also allows us the opportunity to play with, train, and increase our level of self-awareness naturally; like humans have been doing for thousands of years… with some help, of course ;)
@Benedikt
I like orange and apples too :-) we could make a fruit salad with some melon lol?
@iwinks
tACS doesn't seem dangerous to me. It's not a real argument against it. They provide several publication to back their claims...just read them.
@benedikt our solution is completely safe, unlike the tACS solution. All thats truly needed (if anything at all-some people have more natural lucid dreams than other) is a little nudge at that right moment, and thats what Aurora Dreamband offers.
@da Silvain
LED stimulation is more like a benefit - Much more promising is tACS, "The Lucid dreamer's" default standard.
Don't compare apples to oranges.
@Ben
yep to me this device seems good. I'm a backer of it also. But funny enough in one of their update they say they are going to add light and sound (like aurora) to increase the odds of getting LD ...
I was already asked for my updated info weeks ago as a developer apprentice. I submitted it, and created my account on your site. Order had said completed but never got anything. I sent several emails, then someone got back to me apologizing I guess as it should have not said completed. Then mid September, I get a message through here stating info was never received and to please provide it. Not sure why this was not sent directly to my email, as that is where I received the last correspondence. I replied on here, on the 4th of October that I indeed complete the updated info request, but again provided all full info including my phone number. I still haven't heard anything. I sent a lengthy email about becoming a tester to which that was responded to via email.
Now I'm confused. These 20 "sample" production units. Were these to developers apprentice backers, or testers? Were Developer Apprentice units already processed, because mine was not? I would just like to be informed. Now I fully understand all the delays previously, I really do. If you look, I have defended your position several times here. But when *you* initiate contact, in preparation for sending me my product, then fail to properly follow up, that is a problem.
I don't care about all your previous delays. That's all well and good. Nor do I wish to have any kind of refund, but you actively engaged me. Failing to follow up, and provide some realistic expectations at that point is not proper business communication, especially with an investor, which is what a kickstarter backer is. Please contact me directly and provide me with some answers, because I am very confused at this point. Thank you.
@ James, haha yeah same here. I have had some LD experience when i woke up during the night, sat up straight in bed and meditated for a while and went direcly bad to sleep. setting the intention to get lucid while going to sleep.
@KTM
I like to think I'm pretty mindful... But I don't practice nearly as much as I should.
Some of the most success I've ever had lucid dreaming is when I've meditated before bed. I don't know why I don't do that more frequently. Monkey-brain laziness I suppose.
@Ross Simmonds
1 of the LDs I've had with the Aurora so far have happened with that WBTB method. I cranked it down to 25% though because I want to try and notice the lights while in the dream. I find my lucidity feels stronger when I'm already vividly in my dream-body.
You can definitely play around with settings and profiles to use it whichever way works best for you. Different people will have success with different methods.
@Dylan Gaffney We agree! Sharing experiences and techniques with a community of other lucid dreamers is an incredible tool for learning and growth. For now, continue being involved with online forums or facebook groups, and share what you know!
And you're spot on about the science ! Stephan Laberge's studies are a perfect example of solid scientific inquiry into the world of Lucid dreaming. It's a measurable, provable, and attainable experience ! His book on lucid dreaming is one of the best we've read.
@Ross Simmonds That is a very plausible induction technique. When the Aurora's lights are set to 100%, it tends to wake the dreamer up completely. If you train yourself to stay perfectly still and maintain your awareness after awakening, you can drift back into lucidity :) Kind of like a WBTB without the 20 - 30 minute break.
I personally think Aurora may be most effective as a WBTB tool, as I have doubts on my ability to recognise the lights in the dream. Would be interesting to know if anyone is using Aurora to wake them up so they can try WBTB.
@iWinks I was more interested in hearing the stories that people on this forum have to share about their experience and what their goals are with lucid dreaming. I am already on dreamviews and I have been lucid dreaming since 2011 but I am not that great at it, however I really enjoy writing in my dream journals and have 3 full journals completed. I think it would just be really neat to learn from some of the people here.
Now another interesting piece of info for some people here if they care to read. I am currently doing a research project in university and my subject that I chose was to investigate lucid dreaming, the research that has gone into it, the benefits and the implications. Upon doing my research I came across a study conducted by the famed lucid dreaming enthusiast and scientist Stephen LaBerge. In his study, conducted in 1995, he investigated the effects of dream light cues (light stimuli) on lucid dreaming induction. Back then, even though it did not directly target the REM sleep stage, he still had very high success rate. He also controlled for the Placebo effect by not showing the lights on some nights. This indicated if people were lying or not and it turns out by their brain activity which he also measured that it had high results. With this information at hand, if you practice lucid dreaming, that is the reality checks and the dream journals. The inclusion of the Aurora should greatly increase you chances of lucid dreaming significantly especially due to the fact that it is targeted during REM sleep. Hopefully we will get to experience this phenomenon a lot sooner then we think. I hope this helps cheer some moods about how the Aurora will work as it is research coming from another source :D
@Dylan Gaffney we are working hard to provide proper educational materials to our customers along with the device, however a public forum is a great idea. We have considered multiple public options, however for the time being our Slack channel is serving this purpose nicely. Maybe we can open it up to the public after shipping has started..
Otherwise reddit/luciddreaming and dreamviews host active LD discussions everyday and we suggest you check those places out if you want to start exploring now!
Would anyone here be willing or wanting to create like a lucid dreaming/aurora facebook group... it would be great to hear from some of the people that i have been in this with for over 2 years. As well as what we think about the product when we get it. Perhaps being able to get more user feedback like James C here and we can share some tips and tricks about lucid dreaming that some people may not know about. I think it would be cool because I don't know anyone in my waking life who knows what lucid dreaming is and half the people I talk to think I am someone who does drugs because I think it is possible.... so yeah... FYI i don't do drugs :p
Definitely need to stay active with Journaling and learning.
If I wasn't reading this book, I dont know if I would have been as quick to get lucid.
There's always going to be a learning curve. We need to be more regularly involved with thinking about & taking an interest in knowing the difference between waking and dreaming.
I got my unit last week & I've been on slack talking to a few of the other beta testers. I've used it 4 nights in a row so far, and 2/4 times the lights went off in my morning REM cycles mid-dream. The first night I had the brightness set to 100% and it woke me up, but the lights made their way into the dream first. Then I cranked it down to 50% and was lucid twice in one night.
I've also read a couple of LD books recently, and that has helped a ton. You need to have some background knowledge so your brain understands how to recognize and maintain lucidity.
It's been working for me, but not every beta tester has had the same level of success. But ya, so far so good. And it's suprisingly comfortable. I thought it would be bulkier, but it hasn't fallen off or bothered me at all.
Since you have such an active slack channel, can you please provide us with some more user feedback/reviews? Surely it will be easy for you to ask in the slack channel.
You could also ask some of those backers if they would be willing to come over here and comment on here to let us know they actually exist.
@Andrew we have a very lively conversation going on in the iwinks testers Slack channel right now with 30 members from around the world. Users are giving us detailed reports of their experiences sleeping with Aurora for the first time! As more tester units are shipped to more backers, more people will be added to that conversation. To hold that forum here would be absolute chaos. Those backers are more than free to comment here, as are you, and we value everyone's input!
It seems a bit odd that not a single person who is receiving the unit has come on here to comment about it. You'd think there would be a bit more excitement or community involvement from people hand selected as the best candidates.
@Isboset Amador We have currently only shipped to backers in the developers tiers. You’ll find that our latest update goes into much more detail about our progress and production schedule. When units for your tier are ready for shipment, you will receive a private message to verify or up-date your shipping information. @DaSylvain is correct, the Aurora is coming your way! We appreciate all of the continued patience and support we’ve been receiving.
@DanRoss Thank you for contacting our team, and we are working hard to respond to the large number of customer inquiries. We’re in the process of expanding our communications team to better serve our backers and pre-order customers.
Hi guys, i am one of your early backers from 2014, in the kickstater campaign appears a message saying that you already sent the Aurora, but i didnt receive anything.
Would you be kind to explain what is or will be the process of shipping?
Paid in jan 21 2014 using amazon payment.
Amount: -$185.00
Date Completed: Jan 21, 2014 - 6:46 AM PST
Regards
Paid in jan 21 2014 using amazon payment.
Amount: -$185.00
Date Completed: Jan 21, 2014 - 6:46 AM PST
@All - dont worry about addresses yet! We will notify you when it is time to submit your shipping info! Additionally, we know communication has been poor recently and apologize for that. We will be adding a PR member to our team shortly! This will allow us to stay focused on product launch while staying in closer touch with backers.
@brad thanks for the votes of confidence!
@Ross sorry for the confusion - the truth is that LED and sound stimuli can be really annoying if not presented at the right times during REM, and our team struggled with that problem for a very long time. We're very happy with the accuracy of our algorithms today, as corroborated by testers and our machine learning techniques, and we have developed very complicated libraries so that we constantly improve performance and battery life post launch. We estimate that roughly 90% of our stimuli are being presented during REM sleep based on Early Access user reports. We are learning very interesting things every day and are focused on getting even more units out there!
I have back this project from day one on kick starter I know it will be coming out to the backers first like me, I am good with that but would like to know when will aurora team ask for my updated information, a lot has happen for me over the couple of years waiting for this project. Just want to make sure I am on board to get mine, when the time comes. Thanks.
If units are not expected to ship until Q1/Q2 of 2017 can you please explain why you are still saying 'Current estimated ship date: 12 weeks' on new orders on your website? If this number is not accurate, why are you still advertising that to new customers?
As someone who works in coordinating transport between factories and businesses I understand first hand that delay, mishaps and a dozen other unexpected errors are the normal operating procedure when it comes to introducing a new product.
For such a small team I am very impressed you have made this much progress and am excited to see the Aura on it's final leg of production!
Use this space to cheer the creator along, ask questions, and talk to your fellow backers. Please remember to be respectful and considerate. Thanks!
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Show older commentsDa Sylvain 2 days ago
greeeeeeat news coming . I'm looking forward to receive my device. In between could you provide new user reports ? Again thank you and keep up the good work!
Dylan Gaffney 2 days ago
Can you put any clarification as to how far into Q1/2 you guys are thinking? A actual month is preferable as saying either Q1/2 says I could still be waiting half a year to recieve my unit...
iWinks LLC Creator 2 days ago
@Martin - not everyone who filled out the form received a unit due to a few (minor and now resolved) issues with the first batch. However, most everyone who filled out the form can expect to receive a unit from this batch. So there is good reason for you to be excited!
Martin Flynn 2 days ago
As a Developer Apprentice, I was told on 8/26 that I would receive my unit after filling out an an address on your iWinks page. Which I did.
There has been no further contact from Aurora, save for these updates that say how excited everyone is. Except me. I'm a patient guy; is the delay due to my demographic that implies I'm an old man, unworthy of being an Early Adopter? If so, for shame.
iWinks LLC Creator 2 days ago
We are happy to share a new update today - featuring 100 new devices being processed for new Early Access testers!!
Sven Krauter 4 days ago
@ross: are you really asking when luci2 will appear? By now we all should know that iWinks perceive time differently than us. I guess it will be "soon" ;-D
Ross Simmonds 4 days ago
Lucid Dreamer tacs device has cancelled, not producing the desired results. But along comes another one, Aladdin. How long before Luci2 appears?!
iWinks LLC Creator on October 25
@lawrence, you were sent a few DM's on facebook messages, but here is a copy of the message for your convenience: You are on the list for the next wave of Early Access tester devices.
We apologize for any inconvenience this matter may have caused you and look forward to sending you your device. The next update will provide more information on fulfilling the next wave.
Andrew on October 25
Sorry to hear iWinks is giving you the run around. Hopefully they respond and actually do something to resolve your issues. However, given their track record for customer service on here, I imagine you have an uphill battle to get your device.
Lawrence J Miller on October 25
I seriously, seriously suggest that you get back in touch with your FB contact, because I had NO such confirmation of receipt of ANYTHING. Yes, I have had messages back and forth with a person from Facebook. only two things were mentioned. That I would get more information about the status of my device upon the "Next" update, which is the one you posted just a couple of days ago, and included no such information.
And just then, I sent another message indicating the same above, and asking for clarification on information. To which I received a response today, indicating they were told I was in touch with a "DANNY", and that they were glad everything was getting resolved. Assuming you are "Danny", there very clearly is some disconnect here, because everyone appears to think something has been clarified/resolved with me, except of course, me.
Just to be perfectly clear, I have NOT received ANYTHING! Nothing. Zero, Zip, Zilch, Nada! That includes both hardware, nor any clear information on what I have been asking.
Da Sylvain on October 24
Thanks a lot for the update! exciting news and very encouraging first report!
can't wait to hear more about other early testers.
Also thanks for your detailed answer on the tACS technology.
Very valuable articles, cautions and insights from your experiences in neuro labs...
It mess a bit with my head and now I wonder which neuro scientist/publications has the more credential and knowledge...
Ross Simmonds on October 23
Thanks for the update, exciting stuff. Hope the mobile app development is going well.
iWinks LLC Creator on October 22
And check out our latest Kickstarter update, just posted a few minutes ago!
We know you've all been waiting for beta tester testimonials, and we're excited to share some of them with you today!
A big thank you to all of our backers who have been so patient and supportive throughout the campaign. We couldn't have made it here without you!
Cheers!
iWinks LLC Creator on October 22
tACS has been used successfully in controlled and monitored experiments in the past. However, there are significant risks when stimulating the brain with electric current. This is not just the opinion of the iWinks team, but has been emphasized by virtually every researcher who has worked in the field. I (Danny) know this first hand, as I worked in several neuro labs that were using this technology. In fact, the very researchers mentioned below (Voss, Hobson et al) have repeatedly urged people NOT to use the technology without the immediate supervision of a medical professional using certified equipment.
Our brain is the most important and precious part of our anatomy, and we only get one! The gentle sight and sound stimuli from the Aurora will enter our conscious mind non-invasively. It also allows us the opportunity to play with, train, and increase our level of self-awareness naturally; like humans have been doing for thousands of years… with some help, of course ;)
Check out the links below for some more info:
https://www.theguardian.com/science/shortcuts/2015/may/06/warning-transcranial-direct-current-stimulation-bad-for-iq
https://www.wired.com/2014/01/read-zapping-brain/
Dan Ross on October 22
@iWinks I've sent you multiple messages! Please respond!
Da Sylvain on October 21
@Benedikt
I like orange and apples too :-) we could make a fruit salad with some melon lol?
@iwinks
tACS doesn't seem dangerous to me. It's not a real argument against it. They provide several publication to back their claims...just read them.
iWinks LLC Creator on October 20
@benedikt our solution is completely safe, unlike the tACS solution. All thats truly needed (if anything at all-some people have more natural lucid dreams than other) is a little nudge at that right moment, and thats what Aurora Dreamband offers.
Benedikt on October 19
@da Silvain
LED stimulation is more like a benefit - Much more promising is tACS, "The Lucid dreamer's" default standard.
Don't compare apples to oranges.
Da Sylvain on October 19
@Ben
yep to me this device seems good. I'm a backer of it also. But funny enough in one of their update they say they are going to add light and sound (like aurora) to increase the odds of getting LD ...
iWinks LLC Creator on October 18
@Lawrence Miller we already DMed you on facebook. Looks like you received it! :)
Big new update coming soon guys!
Ben Rosenthal
Superbacker
on October 18
Yet another lucid dreaming device has entered the Kickstarter market: Lucid Dreamer from the Netherlands. The creators hope to deliver in April. It seems different enough from Aurora, but I'll let you be the judge. https://www.kickstarter.com/projects/1705207344/the-lucid-dreamer-wake-up-inside-your-dreams
Lawrence J Miller on October 18
I was already asked for my updated info weeks ago as a developer apprentice. I submitted it, and created my account on your site. Order had said completed but never got anything. I sent several emails, then someone got back to me apologizing I guess as it should have not said completed. Then mid September, I get a message through here stating info was never received and to please provide it. Not sure why this was not sent directly to my email, as that is where I received the last correspondence. I replied on here, on the 4th of October that I indeed complete the updated info request, but again provided all full info including my phone number. I still haven't heard anything. I sent a lengthy email about becoming a tester to which that was responded to via email.
Now I'm confused. These 20 "sample" production units. Were these to developers apprentice backers, or testers? Were Developer Apprentice units already processed, because mine was not? I would just like to be informed. Now I fully understand all the delays previously, I really do. If you look, I have defended your position several times here. But when *you* initiate contact, in preparation for sending me my product, then fail to properly follow up, that is a problem.
I don't care about all your previous delays. That's all well and good. Nor do I wish to have any kind of refund, but you actively engaged me. Failing to follow up, and provide some realistic expectations at that point is not proper business communication, especially with an investor, which is what a kickstarter backer is. Please contact me directly and provide me with some answers, because I am very confused at this point. Thank you.
KTM on October 16
@ James, haha yeah same here. I have had some LD experience when i woke up during the night, sat up straight in bed and meditated for a while and went direcly bad to sleep. setting the intention to get lucid while going to sleep.
James C on October 15
@KTM
I like to think I'm pretty mindful... But I don't practice nearly as much as I should.
Some of the most success I've ever had lucid dreaming is when I've meditated before bed. I don't know why I don't do that more frequently. Monkey-brain laziness I suppose.
@Ross Simmonds
1 of the LDs I've had with the Aurora so far have happened with that WBTB method. I cranked it down to 25% though because I want to try and notice the lights while in the dream. I find my lucidity feels stronger when I'm already vividly in my dream-body.
You can definitely play around with settings and profiles to use it whichever way works best for you. Different people will have success with different methods.
iWinks LLC Creator on October 15
@Dylan Gaffney We agree! Sharing experiences and techniques with a community of other lucid dreamers is an incredible tool for learning and growth. For now, continue being involved with online forums or facebook groups, and share what you know!
And you're spot on about the science ! Stephan Laberge's studies are a perfect example of solid scientific inquiry into the world of Lucid dreaming. It's a measurable, provable, and attainable experience ! His book on lucid dreaming is one of the best we've read.
@Ross Simmonds That is a very plausible induction technique. When the Aurora's lights are set to 100%, it tends to wake the dreamer up completely. If you train yourself to stay perfectly still and maintain your awareness after awakening, you can drift back into lucidity :) Kind of like a WBTB without the 20 - 30 minute break.
Ross Simmonds on October 15
I personally think Aurora may be most effective as a WBTB tool, as I have doubts on my ability to recognise the lights in the dream. Would be interesting to know if anyone is using Aurora to wake them up so they can try WBTB.
Dylan Gaffney on October 14
@iWinks I was more interested in hearing the stories that people on this forum have to share about their experience and what their goals are with lucid dreaming. I am already on dreamviews and I have been lucid dreaming since 2011 but I am not that great at it, however I really enjoy writing in my dream journals and have 3 full journals completed. I think it would just be really neat to learn from some of the people here.
Now another interesting piece of info for some people here if they care to read. I am currently doing a research project in university and my subject that I chose was to investigate lucid dreaming, the research that has gone into it, the benefits and the implications. Upon doing my research I came across a study conducted by the famed lucid dreaming enthusiast and scientist Stephen LaBerge. In his study, conducted in 1995, he investigated the effects of dream light cues (light stimuli) on lucid dreaming induction. Back then, even though it did not directly target the REM sleep stage, he still had very high success rate. He also controlled for the Placebo effect by not showing the lights on some nights. This indicated if people were lying or not and it turns out by their brain activity which he also measured that it had high results. With this information at hand, if you practice lucid dreaming, that is the reality checks and the dream journals. The inclusion of the Aurora should greatly increase you chances of lucid dreaming significantly especially due to the fact that it is targeted during REM sleep. Hopefully we will get to experience this phenomenon a lot sooner then we think. I hope this helps cheer some moods about how the Aurora will work as it is research coming from another source :D
iWinks LLC Creator on October 14
@Dylan Gaffney we are working hard to provide proper educational materials to our customers along with the device, however a public forum is a great idea. We have considered multiple public options, however for the time being our Slack channel is serving this purpose nicely. Maybe we can open it up to the public after shipping has started..
Otherwise reddit/luciddreaming and dreamviews host active LD discussions everyday and we suggest you check those places out if you want to start exploring now!
KTM on October 14
Awesome, James!
Question.. Do you practice mindfullness?
Dylan Gaffney on October 13
Would anyone here be willing or wanting to create like a lucid dreaming/aurora facebook group... it would be great to hear from some of the people that i have been in this with for over 2 years. As well as what we think about the product when we get it. Perhaps being able to get more user feedback like James C here and we can share some tips and tricks about lucid dreaming that some people may not know about. I think it would be cool because I don't know anyone in my waking life who knows what lucid dreaming is and half the people I talk to think I am someone who does drugs because I think it is possible.... so yeah... FYI i don't do drugs :p
James C on October 12
@justin rand
Definitely need to stay active with Journaling and learning.
If I wasn't reading this book, I dont know if I would have been as quick to get lucid.
There's always going to be a learning curve. We need to be more regularly involved with thinking about & taking an interest in knowing the difference between waking and dreaming.
Justin Rand on October 11
@James C
Thanks so much for checking in.
Glad to hear you are having success.
I am a little jealous as my last lucid dream was over two years ago, it will be nice to break the dry spell.
James C on October 11
I got my unit last week & I've been on slack talking to a few of the other beta testers. I've used it 4 nights in a row so far, and 2/4 times the lights went off in my morning REM cycles mid-dream. The first night I had the brightness set to 100% and it woke me up, but the lights made their way into the dream first. Then I cranked it down to 50% and was lucid twice in one night.
I've also read a couple of LD books recently, and that has helped a ton. You need to have some background knowledge so your brain understands how to recognize and maintain lucidity.
It's been working for me, but not every beta tester has had the same level of success. But ya, so far so good. And it's suprisingly comfortable. I thought it would be bulkier, but it hasn't fallen off or bothered me at all.
Antonio Poli on October 11
sendme my aurora :(
iWinks LLC Creator on October 11
@andrew we will gladly ask them to share what they feel comfortable sharing over here! Thanks for your recommendations
Andrew on October 10
Since you have such an active slack channel, can you please provide us with some more user feedback/reviews? Surely it will be easy for you to ask in the slack channel.
You could also ask some of those backers if they would be willing to come over here and comment on here to let us know they actually exist.
iWinks LLC Creator on October 10
@Andrew we have a very lively conversation going on in the iwinks testers Slack channel right now with 30 members from around the world. Users are giving us detailed reports of their experiences sleeping with Aurora for the first time! As more tester units are shipped to more backers, more people will be added to that conversation. To hold that forum here would be absolute chaos. Those backers are more than free to comment here, as are you, and we value everyone's input!
Andrew on October 9
It seems a bit odd that not a single person who is receiving the unit has come on here to comment about it. You'd think there would be a bit more excitement or community involvement from people hand selected as the best candidates.
iWinks LLC Creator on October 5
@Isboset Amador We have currently only shipped to backers in the developers tiers. You’ll find that our latest update goes into much more detail about our progress and production schedule. When units for your tier are ready for shipment, you will receive a private message to verify or up-date your shipping information. @DaSylvain is correct, the Aurora is coming your way! We appreciate all of the continued patience and support we’ve been receiving.
@DanRoss Thank you for contacting our team, and we are working hard to respond to the large number of customer inquiries. We’re in the process of expanding our communications team to better serve our backers and pre-order customers.
Isboset Amador on October 5
Hi guys, i am one of your early backers from 2014, in the kickstater campaign appears a message saying that you already sent the Aurora, but i didnt receive anything.
Would you be kind to explain what is or will be the process of shipping?
Paid in jan 21 2014 using amazon payment.
Amount: -$185.00
Date Completed: Jan 21, 2014 - 6:46 AM PST
Regards
Paid in jan 21 2014 using amazon payment.
Amount: -$185.00
Date Completed: Jan 21, 2014 - 6:46 AM PST
Glen Bodor on October 5
That iBand+ campaign looks like a direct ripoff of this project.
https://www.kickstarter.com/projects/arenar/iband-eeg-headband-that-helps-you-sleep-and-dream
Da Sylvain on October 5
I don't think refund is possible in any Kicstarter project...common guys be patient the aurora is coming our way...
Kevin Johnson on October 4
Anyone see the new iBand + campaign? Differences between iWinks Aurora headband and that one?
Dan Ross on October 4
I've also been trying to cancel and have received no reply, like Dilan. Can you please get back to me as well?
iWinks LLC Creator on October 4
@All - dont worry about addresses yet! We will notify you when it is time to submit your shipping info! Additionally, we know communication has been poor recently and apologize for that. We will be adding a PR member to our team shortly! This will allow us to stay focused on product launch while staying in closer touch with backers.
@brad thanks for the votes of confidence!
@Ross sorry for the confusion - the truth is that LED and sound stimuli can be really annoying if not presented at the right times during REM, and our team struggled with that problem for a very long time. We're very happy with the accuracy of our algorithms today, as corroborated by testers and our machine learning techniques, and we have developed very complicated libraries so that we constantly improve performance and battery life post launch. We estimate that roughly 90% of our stimuli are being presented during REM sleep based on Early Access user reports. We are learning very interesting things every day and are focused on getting even more units out there!
Dilan Jayawardane on October 4
Hi, I've been trying to cancel my order and haven't gotten a reply to the message I sent you. Can someone please get back to me?
iWinks LLC Creator on October 4
@John you will receive your order! We are processing the earliest orders first to make sure your device is the highest quality!
John Blazevich on September 26
I have back this project from day one on kick starter I know it will be coming out to the backers first like me, I am good with that but would like to know when will aurora team ask for my updated information, a lot has happen for me over the couple of years waiting for this project. Just want to make sure I am on board to get mine, when the time comes. Thanks.
Andrew on September 21
If units are not expected to ship until Q1/Q2 of 2017 can you please explain why you are still saying 'Current estimated ship date: 12 weeks' on new orders on your website? If this number is not accurate, why are you still advertising that to new customers?
Brad Bishop on September 21
Keep up the good work iWinks!
As someone who works in coordinating transport between factories and businesses I understand first hand that delay, mishaps and a dozen other unexpected errors are the normal operating procedure when it comes to introducing a new product.
For such a small team I am very impressed you have made this much progress and am excited to see the Aura on it's final leg of production!