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You and up to five friends are trapped deep underground. Explore quickly, avoid deadly hazards, run from the darkness. Can you escape?
You and up to five friends are trapped deep underground. Explore quickly, avoid deadly hazards, run from the darkness. Can you escape?
6,626 backers pledged £368,256 to help bring this project to life.
yardswimmer, Glen Young, and 29 more people like this update.

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    1. Missing avatar

      Enrique Lorca on

      I have not received any tracking number for Chile...
      Help us please!

    2. Missing avatar

      Jason on

      So, just checking up on backed kick-starters. I never received this and I'm in Canada. No tracking number of anything received.

    3. Patrick on

      I have not received any tracking number (for Malaysia), any help? Thanks!

    4. Bo-Xun Chen
      Superbacker
      on

      I've pledged for two Collectors pledges and still haven't got a tracking number. (in Taiwan)
      What's going on?
      Can you give me a hand?

    5. Missing avatar

      Simon Stratton
      Superbacker
      on

      Hi there! I pledged for Deluxe Edition (in Switzerland) but still haven't heard or seen anything on tracking number or such... :-(

    6. Paul Spencer
      Superbacker
      on

      I'm going to ask for international tracking numbers so I can send them out myself as I have done previously.

    7. Missing avatar

      Stanislas Biron
      Superbacker
      on

      Hi! I've pledged for a Deluxe edition (in Canada) and still haven't got a tracking number. Is this normal?

    8. Missing avatar

      Mike Chale on

      I received my copy back in December, but it's these kinds of problems with Games Quest that are keeping me from pledging for NewSpeak, and that's a perfect game for my group. You need to dump GQ and get a new fulfillment partner for NewSpeak and other projects.

    9. Chris Perz
      Superbacker
      on

      I say have DES fix the problem and ship the US copies of Sub Terra they neglected to ship out in the first place. It's their mistake they should fix it. It would seem ridiculous to send the games back to GQ and then for them to sent back to the US.

    10. Paul Spencer
      Superbacker
      on

      I'll be speaking to Games Quest again tomorrow to see what other options are available and how we can this whole mess resolved as quickly as possible

    11. Steve B. on

      So...the games are still in the UK? I absolutely agree with Dexter and David and step up to the plate for your backers who have been WAITING patiently. Rising Sun will take a LONG time to be finished. Surely there aren't nearly that many copies of S.T. to ship out. How the hell did that stack of games get missed after being there for 4 months? This is some BS for sure.

    12. Oran Bar-Tal on

      I still did not get my tracking number (ordered collector's edition) can you please assist?

    13. SMYR
      Superbacker
      on

      Deluxe and still waiting with no tracking info or anything. But I‘m patient and full of hope.

    14. Dexter Frankenstein
      Superbacker
      on

      @Jacob, thanks for the reply. Sounds like the affected orders include a variety of pledges. I hope you get yours soon!

    15. Russonc
      Superbacker
      on

      Thanks for the update.

    16. queerchameleon
      Superbacker
      on

      Please do not send DHL everything i have ever gotten from them has been damaged. Secondly it’s there mistake make them fix it ASAP there’s like 20,000 rising sun orders of which I haven’t even gotten a tracking for they can put that on hold to do the few they screwed up on.

    17. Missing avatar

      Jacob Harris on

      @Dexter, still waiting on mine, and I pledged for the Caver's Edition. I did add 1 expansion.

    18. Dexter Frankenstein
      Superbacker
      on

      I agree with @David. Don't be pushovers with other people's mistakes. There are a ton of Rising Sun orders to fulfill. They can put that on hold for a few hours to complete their outstanding commitment with Sub Terra.

      Can you confirm that large and complex orders were given the lowest priority in shipping? I'm curious if others who are waiting all pledged for the Deluxe version as well.

    19. David Walton
      Superbacker
      on

      As a publisher you should demand to be ahead of any other orders. It is their fault and they need to fix it immediately.

    20. Missing avatar

      Jacob Harris on

      The good news is that I now have more information on this. The bad news is that it took this long to figure out it's been delayed?? Are you kidding me? It's been 18 days since I received a bogus tracking number, and you just now realized that it's been delayed?

    21. Marco Lazzeri on

      International backer; deluxe pledge. No tracking number as of yet.