by Inside the Box Board Games
Hi -- thanks for all your hard work thus far. Any updates on when the correction packs will be sent out?
What’s the expected timeframe for the app to launch on iOS?
What’s the expected time frame for the app to be on iOS?
Completely forgot about the Companion App until I was looking back over the stretch goals with my Brother-in-Law. Any word on the if's/when's the app will be available for iOS? Great game guys. Just as awesome as I imagined it would be! We've had a blast playing it since it arrived last week!
@Ed - I think you may have misread that, none of the correction packs have yet been sent. I'm chasing daily for any new tracking numbers and will send them out as soon as I have them.
Also in the US and having receive any sort of tracking number let alone the game.
I live in the US and still have not received a tracking number. According to all the updates it is supposed to be here by late December, yet I do not know if I am going to get mine. Now I see in the latest ITB Newsletter that correction packages are already being sent. Sure would be nice to know if I am even going to need anything corrected, I haven't gotten anything yet.
I need to change the delivery address but cant seem to access the page. please contact me firstname.lastname@example.org
@Chris - please send me an email with your old and new address and I can try and get this updated for you.
@Max - I hope so ;)
So my last comment got missed or ignored.
I'm going to have to change my address for shipping but this is going to depend on when it actually shipped. Is this going to be possible?
I'm in the US; received a shipping confirmation from GamesQuest UK. Is that my Sub Terra copy?
@ApparentlyMarylee - I've had a small batch of tracking numbers through (1,600) I've sent these out and will continue to ask for the next batch and send out when I receive them.
Who would we contact to request tracking? How long would we wait if we haven't received the package?
@Monica - it will depend on where you are, but most likely DHF or DPD.
Hi All! I pledged for the Collectors box, i am an international backer. Am i supposed to expect a tracking number? who is going to send it?. Thanks.
@Emma - late January for us is end of January.
I feel that the logistics and communication of this Kickstarter could have been handled much better, but the game looks like a lot of fun and I’ll continue to wait a few weeks before I let it color my opinion. I’m in Kentucky. No package, no tracking email.
How late is late-January if the destination is Australia?
Just want to be sure that the delivery address I've given will still be the best one.
@Paul - thank you for the response. Early feedback has me very excited to receive this game. To get me rev'ed up I am going to a cave here in my home state of Texas to get in the spirit!
@Cory - everyone should get an email in the US to confirm shipping :)
@paul Good to hear that things are now arriving in the US, Sorry to hear all the anger still exists even with an update that gives timeframes.
@Paul - I am glad to hear US orders are arriving. Will everyone get an email to help know when packages are on their way? I have not received an email yet, so was wondering.
@Bree - as in the update above US orders are on their way (some backers are starting to receive orders). We were overly optimistic in our shipping dates, based on the information we had. We now know how long the process will take, so we can give accurate timescales.
@Audun - apologies for the delay games to Norway and Switzerland are going out with the international orders.
@Matt - depends where you are - drop me an email at email@example.com with your old and new address.
Any chance to change address?
Hi! I'm a Norwegian backer, and have yet to receive either the game or any tracking information. Would it be possible to get me my tracking info so I can see what's going on? I'm having a gaming night in a few weeks, and was really hoping to play the game then...
Ok REPEAT because maybe my comment got missed (or ignored)...
“So am I right in understanding orders for the US are NOT in the country currently? So they’re being air freighted here and THEN shipped directly or making their way to a local fulfillment center then shipped from there?
Also, why is it so difficult to just not be vague. You “made mistakes with timescales” and “assumptions”.
What assumptions did you make? What EXACTLY happened. I don’t understand why it’s like these are state secrets. Are we not allowed to know exactly what happened. Is there a reason. Even letting us know “we’re trying to maintain relationships until orders are fulfilled” would suffice as a reason to not share. The seems more like PR and reputation management than communication.
Ordered something from Gamesquest UK 2 weeks ago - Turned up in Australia this morning... Yet its going to take 4 months by the end of January for ITB to manage to do the same.....
Stop blaming everyone else and come clean on whats going on.
Hi there :)
I just found out that for Brazilians, it's necessary to send the rewards as "courier" so they receive it in their homes. If it's sent as "formal importation", they will have to pick it up in the airport and pay A LOT of taxes or the package will never make it to their homes.
I had this problem recently and couldn't bring my reward home :/
Where Do I find the App? is it only for Android?
It's easy to understand how the retailer got his copies to sell. Owner may have been at the ukexpo and just bought copies to sell in Australia.
Hi Paul It was Mind Games in the Myer Centre in Brisbane CBD. They don't seem to have it listed on their website, but its on the shelf and in the front window.
@Michael Mader - if you could let me know which retailer so that I can understand how this has happened. We currently have no distribution in Australia. Equally, Australian orders haven't gone out yet so how a small retailer would have gotten them doesn't seem possible to me.
So available buy it retail in australia. And we still probably still have 2 months before we get it because of shipnaked/games quest takes so long to post stuff. Every kickstarter I've done which have used them has had problems with timelywhich fulfillment or other issues.
So wait, hang on -- wasn't there an update in ~July saying "every backer will be getting their games early!!!!"? (or words to that effect). I was also banking on this as an Xmas present. And now I find out "Sorry buddy, you're probably still gonna be waiting in 3 months' time".
I think I've just gone from enthusiastic to angry. @Cory, do I need a ticket to get on the bus you're driving??
Kind of disappointing to walk into my local games shop in Australia and find multiple copies on the shelf when backers haven't got thier copes yet.
Gotta say if this arrives after Christmas then that will be the factor to determine if I am supportive of ITB games in the future. I understand mistakes happen, but the update doesn't really say what happened. The game looks amazing, and I won't be disappointed when it does arrive, but the receiver of the gift will. That is the only disappointment, so I hope to avoid that.
Many thanks for this update. Waited this long (and longer for unrelated stuff), I can wait for the tracking email. But it is not safe from being opened if it arrives before Christmas, I can only hope. :)
@Paul thanks, let us know when you find out about iOS
If you're in the UK and haven't received your game drop me an email (firstname.lastname@example.org) there are around 150 orders that were completed after the pledge manager lock down. I sent these to be processed today. It might your order was one of those.
To say this is disappointing is an understatement. This was to be a Christmas present but looks like that won't be happening now. I'm also going to need to change my delivery address if its going to be that late shipping. How can I do so? I can't anyway because I don't know what my new address will be yet... :(
Same as Tobias but I live in UK, haven't received the game yet... :(
Switzerland orders have not yet shipped. They will ship with international orders.
Thanks for the update....I'm glad the folks who have their copies seem to be enjoying it... Likes others, I have plenty to play so updates are all I need to wait patiently.
Thanks for update but very dissapointed like most Aussie’s. I dont see any explaination as to why shipping to Australia has and will take so long. The reality is if recent posts on FB are correct that you plan to have copies in Retail before we get ours.. I hope that this is finally the stance of under promise and over deliver.. wish I had this for xmas.. :(
I still don’t get what the situation is for Switzerland! Sorry Paul, Peter, Anthony - i am dissappointed!
So am I right in understanding orders for the US are not in the country currently? So they’re being air freighted here and shipped directly or making their way to a local fulfillment center? I guess I will hope to wrap this for xmas. Which if I can do that will be worth the wait for me.
I still don’t get what the situation is for Switzerland! Is it considered RoW or did you send it along with the EU orders? In other words: I didn‘t get anything until now - no tracking, no game. And now on top of that I don’t know how long I have to wait from this point on...
Great news about the corrections pack, I didn’t even think the story cards for expansion characters was a thing that was missed, so cool to hear we’ll be getting those.
App is looking good too, used it a bunch of times now.
@Justin - I'll check with Dan to an exact date
Any word on the iOS release date for the app?