252 Days Since the Incident - It's not over yet!
I hope this update finds you well. We've got a lot to cover so I'll jump straight in.
You may have noticed us being a bit quieter than usual this past week, that’s because we were at Essen Spiel, the largest board game convention in the world! It was tremendously exciting to meet backers and thank you in person. We demoed the game for four days straight, with massive help from a couple of tremendous volunteers, Ben and Lisa!
Now that we’re back and I've worked through all of my emails and messages, our sole focus is on the final delivery of the campaign.
Fulfilment is still on-going, unfortunately it is taking much longer than we expected. We’re sorry and we know this is frustrating. I’ve sent out a few thousand emails with tracking information that I had been provided by our fulfilment partner, but I’m not sure this helped the problem much, as many of these didn’t activate for a long time or the game had already arrived. Let me know in the comments if you still would prefer me to send tracking out manually as and when I get them.
Most in the UK/EU seem to have now received their orders, which given the initial dates we provided means that shipping has taken around 4-6 weeks. Once we begin shipping out to the rest of the world, these could take around the same time if not a little longer to reach you. US Sub Terra orders I thought were being sent out, but I’m sorry to say there’s been a delay to these. They should start going out in the next couple of weeks. I know this is frustrating and I previously said they were going out, I was misinformed and I’m sorry for giving you incorrect information. Rest assured we're working as hard as possible to get these games out to you. Thank you for your continued patience.
The soundtrack is complete! Massive thank you to backer Joachim Heise for putting in all this hardwork. It’s truly tremendous and a great accompaniment to a game of Sub Terra as the nights draw in.
Full 92 minute:
80 minute soundtrack for CD burning
The app is now complete and live on the Google Play Store for you to download. Our developer Dan has put a ton of work into this and will continue to update it over the coming weeks. The app will also launch on iOS shortly.
As many of you have pointed out there appears to be a printing error with the tiles. This has resulted in one more ledge tile and one less ‘normal corner’ (a tile with no hazard on it). This does affect the balance of the game very slightly and we want to ensure that Tim’s vision is fully realised. Not only that but we want to make sure that we do right by you. So we’ll be producing the replacement corner tile and sending out to you.
We know you were disappointed with the horror situation so we want to put things right. We’re going to be producing stickers for the horrors (as they are shown in the rulebook) and sending these out to you along with the tile.
Another common issue, that was not present in the layouts is a duplicate page in the rulebook for the extraction expansion. We’ve uploaded the correct PDF to BGG and they will be available soon. In the meantime I’ve uploaded them to our website and they can be accessed here under the rules section. For those of you had received the expansion, we’ll also be printing the corrected rules and sending it out to you.
When will I get these?
We want to make sure that we get these to you as soon as possible, but we also want to make sure we do it right and not give you unrealistic timescales. So for now I’m going to let you know where everything is in each update. The plan is to send the stickers and tiles out together along with the additional rules sheet if you got the expansion.
We heard you and we want to put things right so we’ll be updating the rules to include your names as they should be in the rules for future editions and updating the PDF version of the rules to be available for all.
Collectors Box (box lining/plaque)
Sadly we weren’t able to get the plaques and printing on the inside for the collectors box. There’s a combination of factors that led to this and we should have told you sooner. When we spoke to our manufacturer they said these were achievable goals. But when we addressed this with them again they had misunderstood what we wanted and wasn’t achievable. We had commented on one update with this information but clearly could have done better to ensure everyone was aware.
Dioramas and Personalised Minis
Our sculptor has cleared his calendar and will be starting these in a couple of weeks time. Once complete we’ll be manufacturing them in the UK and sending them out from here. The dioramas are still awaiting confirmation from the casting company to give us a timescale for these. Once complete we’ll let you know.
Designer Tim has started to put together an FAQ to answer any rules problems people may encounter. Please take a look and contribute to the document. Once complete we’ll add to BGG.