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We're at E3 all week, Alan, so it might take us a few days to give direct support, but are you sure you hit the little plus sign to expand the "claim past purchases" section of Humble?
This is frustrating. My Steam, Humble, and Kickstarter accounts all have the same email address. Is there some past email I have to find to get a Steam key? I can't find any emails that contain the words "humble" and "there came an echo."
Between Kickstarter and the game devs, they need to get the key system worked out. On half the games it's always an exercise in frustration when I'd rather be playing what I purchased.
Apparently their replies sometimes appear in spam?
Alas, no. Feel free to write into them, but they haven't responded to us. = (
Did GOG poke back? (And no, I'm not rewording that. Get your mind out of the gutter!)
thanks for keeping us in the loop! time to invest in a new mic for my compupter
We've only begun porting about three weeks ago...the process is quite complex, and we need to do it for both XB1 and PS4. So, uh, not yet. I'd expect some more concrete information in a couple months as we narrow down the timing window.
Any update on timing for the XB1 port?
Sorry! We were away from office for a few days.
Still no word for GoG, but we'll poke them.
Any news on a GOG version? I'd asked via PM a few days ago but there was no reply, so I figured I'd try here.
@jonathan: The simultaneous release for PC/Mac/Linux was a stretch goal that we didn't even come close to, unfortunately.
Porting work begins next month, though honestly, we do not yet have specific timeframes on releases for other platforms. The voice recognition solution we're currently using is Windows-specific, so we need to recode that entire portion of the game, which is definitely a difficult task. We'll keep you updated.
I've been waiting on this game for nearly two years now, and have been getting regular update emails about it. To be fair, I don't read every word of them, but done a brief scan to see if there's anything significant to it. The most notable one was when I was alerted to the release of the game. Yay! Yet when I go to download it, I realize it's for Windows only.
It took me digging through the comments here to realize there IS no Mac supported version yet, which is SPECIFICALLY why I backed the project (I don't have a Windows OS in the house at all). So for all of us who have patiently waited for two years for the Mac game to appear, is there any release date yet? An approximate timeframe? Anything?
Ah, the humble key resender solved my issues. Thanks for linking that!
Hmm. Not terribly friendly to those that use multiple emails.
I use a separate email for every website.
I wish we could just have the Humble key page url, which we can easily add to our existing account, without having to create a new humble account.
TCAE still isn't listed in the Humble Store, but as a workaround, DRM-free copies of the game can be purchased using the Humble preorder widgets:
I purchased a copy as a gift. It hasn't been redeemed yet, but as far as I can tell, the links seem to be working despite the release date having passed.
@Michael Shao: Go to your Humble Library. Scroll down to Other Purchases. Click on the link for There Came an Echo. There should be an option to get a Steam key on the linked page.
I never got a steam copy, however I was able to install it locally via the Humble Bundle page... How exactly do I redeem this on Steam?
Thanks, Alex. = D
Jeremy, Steam installs the game at steam/steamapps/common/ThereCameAnEcho. Should be there!
I'm just checking in again to say that I bit the bullet and tried my trusty old VMware install of Windows 7. It works really well in a VM on my Mac Pro, even at my ridiculous resolution of 2560x1080. A bit choppy in places, but playable. Though to play it smoothly I had to switch it down to 1280 with 4xAA.
I can't wait to play this in its full glory on OS X proper. :)
And I do love the soundtrack.
Hello! When I redeemed by code on Humblebundle.com, I was successful in getting the game linked to my steam account, but I backed at the 30 dollar range for concept art and soundtrack - maybe it was included and I'm ungodly levels of silly and can't find it, but I've spent nearly half an hour now looking for them to no avail. It should be in the folder where steam installs the game, right? If so, I might need a bit of help. Thank you!
Assuming your E-mail addresses are the same, it would be under "Claim Past Purchases"!
I've registered my copy to Humble Bundle and Steam etc. I backed at the concept-art-and-soundtrack level, where would I find that?
The Steam forum are good place for it! Or here is good too.
@Iridium Is there a forum or anything to address any type of feature requests?
John, you can send any bugs to firstname.lastname@example.org. It's helpful if we have the logs, (located at steam/steamapps/common/ThereCameAnEcho/ThereCameAnEcho_Data/output_log.txt and steam/steamapps/common/ThereCameAnEcho/VoiceCoreErrorLog.txt), as well. Thanks for the help!
Is there a place where I can submit bug reports? I'm finding quite a lot
Rene, everything is DRM free already!
If I'm not mistaken, we get DRM-free copies of the game as well right? When do we receive those?
Fair enough. It's been crazy. We'll drop it in our next update.
You may say you need to be more transparent about not having a Mac/Linux port, but the only place I found out you're not doing one anytime soon is here in these comments...perhaps a note in an update, or even just an update warning folks you're going back on what you promised in previous updates....
YOU WERE CORRECT. Humble messed up.
If you're a $30+ backer and you claimed an incorrect code, check your Humble Page to see if it changed. If not, we'll have to take care of you manually!
That is a mild disaster if so. We explicitly gave them two sets of keys...
We'll check with them.
How do backers access the OST/concept art? It doesn't appear that the Steam key provided by Humble Bundle unlocked the matching DLC licenses from Steam, just the game itself.
Depends on how well it does. Maybe? There are definitely some unexplored ideas.
Think there will be an expansion to this game?
Just tried the game out for the first time tonight. In a word: Outstanding! I'm engaged in the story, the voice acting is great, and the whole voice command interface is such fun! I let Corrin die in the War Room, I felt it was owed after all the STNG angst... ;)
The voice recognition was a little wonky. Sometimes it would accept my command perfectly, other times Val would tell me I'm too loud. I'll try a different headset tomorrow, but the keyboard/mouse controls are an easy substitute in those moments.
Well done Iridium, and congratulations on the first real innovation in the RTS genre in years!
Understood, and mea culpa; we should have been more transparent on that.
Rest assured that we will get this game into as many people's han...errr....throats?....as possible. = D
@Iridium Studios: Fair enough. :)
An official update would have been nice though. (Maybe you mentioned it in the comments somewhere, but those comments are easily missed.)
@Alex: A fair point. It mostly comes down to ease of porting: the XB1 has a literally identical API to the Microsoft libraries we're using, and the Sony voice recognition isn't very far off at all.
However, we've been met with no end of frustration with regard to getting a voice recognition library that A) Doesn't charge an insane license fee per copy sold and B) Gets results even remotely near what we're getting with the PC version. The Unity part of the porting process is relatively easy, but we don't pretend to have sunk the millions of dollars necessarily into a fully original and proprietary voice recognition system.
This isn't to say we won't find a solution (CMU's Sphinx is engaging, if very strange to work with), but it may take a very significant amount of time, and the XB1 and PS4 ports should be a lot of hurry-up-and-wait as we submit code then need to go through weeks, if not months, of corporate QA and procedures. We do apologize for it, but if our goal is to get the game is the most people's hands in the shortest amount of time (it is), we have to roll console first.
Well it was an excellent game and I really enjoyed it. I had a few issues with the voice but not enough to make me ever think it was a bad experience. The only real complaint I have is that the story is not longer. I crave me some more! Either way excellent work guys! Can't wait to see what Iridium cooks up next.
@Iridium Studios: What do you mean "Not quite yet. PS4 and XB1 ports are first, then Mac/Linux later."?
What happened to:
- "PC/Mac/Linux builds have our number one priority, and we only plan on porting over to the Xbox One once we're sure all of our backers are happy with their product." (Update #35)
- "In other words, PC is absolute priority, but Mac/Linux are above XB1 on our to-do list." (from the comments on Update #35)
I for one am a backer that was looking forward to the Mac version. I can understand priorities shifting around, but I am a bit bummed by what feels like a bait and switch.
ok, thanx...i guess i have to create a second humble store account then :(
Andreas: You need to register an account at the Humble Store using your Kickstarter E-mail address. Then look under "Claim Past Purchases".
so...how do i get the game on steam? i have no clue, and i am using a different email on steam than on kickstarter...is that a problem?
Thanks. Glad I have both consoles then:)
Not quite yet. PS4 and XB1 ports are first, then Mac/Linux later.
Do we have an aprox date for OSX release ? Just a ballpark figure ?
No, not you, Forrest! You need it!
Are you certain your Humble account and your KS E-mail are the same? If not, send me an E-mail, I can get you a code manually.
Its not under my claim past purchases. Any ideas?