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A lightweight, practical, and affordable lithium-ion battery-powered electric scooter for efficient and fun commuting. Glion!
A lightweight, practical, and affordable lithium-ion battery-powered electric scooter for efficient and fun commuting. Glion!
229 backers pledged $106,167 to help bring this project to life.

Hook Plate Replacement Kits Mailed Yesterday

Posted by Probity Cell LLC (Creator)
6 likes

Jeff mailed yesterday via USPS the hook plate replacement kits to our North American backers from Chicago.  We are mailing the replacement kits to our international backers from China.  Some have already been mailed and the balance should be sent in the next couple days.  Unless you informed us otherwise, we mailed the kit to the same address we shipped your scooter.

As you know, there was a problem with the hook plate in some of the scooters from our first manufacturing batch.  We don’t think this affected all the scooters.  However, we must err on the side of caution as your safety is our number one priority.

Please replace the hook plate on your Model 100 Scooter using the parts provided with the kit that you should receive shortly.  Replacement involves 1) Removing the Rubber Stopper Bolt; 2) Exchanging the Old Hook Plate for the New Hook Plate; and 3) Reinstalling the Rubber Stopper Bolt.  On our website (www.glion-scooter.com) we have posted under the Manuals & Videos tab the replacement instructions and a hook plate replacement instructional video.  If you have a question or concern, please contact us at support@glion-scooter.com.  We will get back to you as soon as possible.  We are in this together.  Let’s change the way the world commutes.  Thank you for your support and backing.  Glion.

Hook Place Replacement Kits Ready to be Mailed
Hook Place Replacement Kits Ready to be Mailed
Rocin Grobin, Hyongno Yun, and 4 more people like this update.

Comments

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    1. Probity Cell LLC 3-time creator on

      James, no shipment error. We are sorry about the change in color but the replacement hook plates are silver for the black and white models. We thought it was faster and better not to paint them. They match the silver folding lever and other pieces of hardware on your scooter and, unlike the ones painted black, they won't get scratched through the folding and unfolding process. Thanks for your support. Glion.

    2. Missing avatar

      Janiel S Toh on

      Hi, I was just planning to replace my hook plate, when I took it out of the envelope, it came out in shiny silver colour. My Glion unfortunately is black in colour. It will be quite a sore thumb if I had it replaced. I am sure that it is a shipment error, and appreciate your kind advise on follow up needed.