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Leave your phone behind. Music, calls, and fitness trackers all-in-one.Voice-controlled AI.15,000 skills with Alexa.Noise cancellation.
Leave your phone behind. Music, calls, and fitness trackers all-in-one.Voice-controlled AI.15,000 skills with Alexa.Noise cancellation.
6,364 backers pledged $885,608 to help bring this project to life.

Update #29 Product development progress.

Posted by Inspero Inc. (Creator)

Dear backers! 

Thank you for your patience and waiting! We can not do this without the support from all of you.

We understand you have been waiting patiently and we very much appreciate that. Meanwhile, our team has been working very hard to enable all the parts, hardware and software, that will make Vinci 2.0 a successful product and also meet our quality standards. To do this, we know we must be very honest about our progress and our backers deserve to know all the work that has been put into this.

Hardware - mechanical: 

Hardware design is still our main challenge towards mass production. As we mentioned last time, we have incorporated new OLED structural design, the joint design at each corner of the pentagon, and the new tooling designs. Still, we are unhappy with the results. We do not want to ship a product that does not meet our quality standards. 

The major challenge comes from the hybrid design that incorporates a stainless steel body and the silicon rubber encapsulation. Working with these two materials has proved to be much more challenging than we had planned. A new silicon rubber design has been completed to deal with incomplete encapsulation and cracking over the reliability tests (temperature cycling). 

With all these changes, we had to overhaul the assembly procedure. All parts are now attached securely onto the backbone supported stainless steel frame, followed by the final encapsulation of silicon rubber.

Hardware - electronics: 

We have been battling with the power consumption associated with voice wakeup. Our team decided to add a new voice wakeup chip dedicated for wakeup function. This work has been completed. 

Old: voice wakeup is software simulated. Doing so requires the OS to be actively listening to user voice command. 

New: voice wakeup is now supported by dedicated hardware. Improved power consumption by 20%. 

A new gesture sensor is introduced. The old one will interfere with the audio signals and introduces background noises that compromise user experience. 

We also re-designed a new set of PCB routing and introduced new metal shielding to prevent electromagnetic interference.

-Improved GPS sensor location accuracy.


Google Assistant Google Assistant has been integrated and been an integral part of Vinci 2.0’s voice interaction. Users will experience a seamless transition between Vinci’s AI assistant and Google assistant. Features included so far:

  • Integrated Spotify 
  •  Math
  •  Date and Time 
  •  Schedule - Search 
  •  Entertainment 
  •  Travel 
  •  Easter eggs
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(the prototype is tested in our hardware lab in China office with VPN on, so Google Assistant's responses are a bit slow, but in normal conditions, it works much faster) 

You will experience Spotify Music and Many of the GA features within one login (Spotify login required). For Amazon Alexa, you will need a separate login to enable the Alexa feature (Alexa login required).

UI optimization: 

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Strava support has been completed and tested. You can now sync your activity data from headphone to your Strava account (login required).

System Optimization: Power consumption Improve data synchronization performance (Both for Android SPP and iPhone BLE)

Audio: updates on Adaptive Noise Filtering We have achieved another milestone in Adaptive Noise Filtering.

We have: 

  • [Competed] basic research about noise-pattern-recognition with Neural Network in 5 different noise-scenario; 
  • [Completed] initial offline prototype demo 
  • [Completed] the V1.0 released 
  • [On-going]  integration and relevant validation of V2.0 Release on Vinci Headphone’s OS 
  • [Planned] fine tune and improvement of release for best ASR performance on final Vinci 2.0 device

The above figure shows our adaptive noise filtering results.   

As a start-up company in a very crowded audio industry, we consider it paramount to aim for the supreme quality product, which we believe all our backers deserve. Therefore, we have decided to continue polishing our hardware and toolings until it meets our quality standards. For this reason, we will need to postpone headphones release date until December 2018. We will do all our best to make sure you receive your products before the Christmas Holiday. We understand this news could be frustrating for some of our backers, but we do appreciate your understanding and patience.


Vinci Team.

Reto Erni, 上野 愛美, and 80 more people like this update.


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    1. Missing avatar

      Joan Garcia on

      I haven’t been contacted at all, but now reading everyone else’s comments, see that the project was discontinued? I feel that I was scammed, so who do we contact. Haven’t had success contacting the project manager & no refund, nor any offer of their first model. This sucks

    2. Missing avatar

      Jim Shockley on

      Where the fuck is my refund.

    3. Missing avatar

      Jimi Threet on

      G.J. Roche on October 19, 2018
      I invoke my rights under Kickstarter's Terms of Use:

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I demand a full refund for my pledge amount.

    4. Missing avatar

      Darren Birch on

      Wow - l thought l might have been the only one thinking along these lines but was thinking generously - silence says a lot l guess but at least own it and have the courage to be honest. Kickstarter should also provide an explanation or update - other marketplace environments would not leave the buyers/backers in a limbo state

    5. Missing avatar

      Nicola Wharrier on

      Hi it's December now. Please can we have an update on this.

    6. Missing avatar

      Elizabeth Nelson on

      Saw a post that on Facebook vincihearable they stopped production on pros and notified backers. Anyone receive such a notification?

    7. Missing avatar

      Elizabeth Nelson on

      Saw a post that on Facebook considerable they stopped production on pros and notified backers. Anyone receive such a notification?

    8. Missing avatar

      Elizabeth Nelson on

      No updates and no product. As far as I can tell, they did not let anyone know production has been stopped. I would like a refund. A year is long enough.

    9. Missing avatar

      Ignatius Chuah on

      At this point in time with their non-reply and lack of update, I am not sure if the creators are purely irresponsible or any of them are even alive. If it is the latter, I am afraid all of us are really screwed.

    10. Missing avatar

      Arturo Guadalupi on

      Refund needed please. Be honest guys...

    11. Missing avatar

      Ethan on

      I would like to get my refund if the project is dead

    12. Missing avatar

      Ronald Quek on

      I want a refund. This project taking too long time. Please cancel my pledge and refund me

    13. Missing avatar

      LACHAT on

      We have all been screwed ... nothing will never arrive, they have left with our money for sure ...

    14. Misel Mesnjak on

      It looks like Mark and Hernando are right and that this project is dead.
      Is there any way to push for refunds?

    15. Hernando Vélez Zambrano on

      Hi! We are just 1 month away from Christmas, you said that we would be receiving our products before Christmas but there are no updates since June 21. Please give us any feedback or proceed with the refund.

    16. Mark Terrill on

      Sounds like a dead project. I messaged them months ago and no reply.

    17. anette christiansen on

      Has anyone received anything yet?

    18. Missing avatar

      Anthony Ta on


      Vinci team, where do we stand in regards of the mass production
      Since June we don’t hear any update from you.
      At Kickstarter team can t you investigate and help us on this issue?

    19. Missing avatar

      Mona on

      Please provide an explanation, don’t make us lose our trust in you and your project.

    20. Missing avatar

      Christine Lingenfelder on

      At this point I’d just like my money back. Getting updates almost never is beyond frustrating!!!

    21. Missing avatar

      Murielle Homoet on

      I want a full refund. It’s been a year. This is ridiculous.

    22. kelvin Chow on

      Is there any update on this?

    23. Missing avatar

      Fery on

      If there's going to be a class action, please count me in.

    24. Bobby Hall on

      To Israel's point, it looks like it may be time for a class action case. It's enough money and there are enough of us for it to be justified. Even if I get a third of my pledge back, I'd be happy that these guys were held accountable. Any backers with a law background? I'll probably start a Gmail account for the purpose of communicating with some of the others that have been screwed over on here.

    25. Missing avatar

      Lake Chayanan on

      To Vinci team,
      You are the main who make the big impact of trusting in KickStarter project. No any support us to make any confidential to continue and support other projects here.

    26. Missing avatar

      Claire Roberts on

      Time to give us all an update. I ordered this 12 months ago.

    27. Missing avatar

      Janaki Rajamani on

      Hi Team
      Based the last update which was nearly 5 months ago, you were mentioning about Christmas. But Christmas is now round the corner. Can you please let us know the shipping date... This is not acceptable where there is no update. Understanding the delay on the issues faced but there neefs to be regular updates.

    28. Missing avatar

      Israel Selwick on

      These are the new guidelines for backing.

      Kickstarter doesn’t offer refunds. Responsibility for finishing a project lies entirely with the project creator. Kickstarter doesn’t hold funds on creators’ behalf, cannot guarantee creators’ work, and does not offer refunds. These are the terms that apply when you’re creating a project: You can refund individual pledges if you want. After your project has been funded, you can cancel and refund a backer’s pledge at any time. If you do, you have no further obligation to that specific backer, and no agreement exists between you. We’ll charge our fees before putting funds in your account. Kickstarter and its payment partners will subtract fees before transmitting the proceeds of a campaign. Some pledges can’t be collected, which might reduce the amount of funding you get. Because some payments can’t be collected — for instance, when a backer’s credit card expires before funding ends, and they don’t provide updated information — we can’t guarantee that the amount of funding you receive will be exactly equal to the full amount pledged minus fees.

      The creator is solely responsible for fulfilling the promises made in their project. If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers.

      It seems like we are on our own and if we want a refund, we might have to file some sort of Class Action Law Suit. If you read the old policies, it seems like Kickstarter went from caring about the backers, to just getting their 5% and letting the project creators do what they want with no accountability.

    29. Missing avatar

      Young Lim on

      I don't know what is going on. Could you give me some updates? Lest I would like to have a full refund. Thank you.

    30. Missing avatar

      Jack on

      Guys, this really is becoming a bit unreasonable. Your backer community is desperately reaching out for any form of update, be it further delays or cancellation of the project itself. It is extremely bad practice to simply ignore the people that funded the life of this project and helped make it what it is.

      I think you owe us some form, any form or acknowledgement to the requests being sent to you.

    31. Missing avatar

      Alicia Burns on

      Has ANYONE received their headset?????????? It's been a year!!!

    32. Kristi Hawkins on

      Responded months ago but won't respond now? What's the hold up? What's going on now? Why can't you at least update us and let us know what's going on or as other backers suggested give us our money back since you evidently have no intention of sending us anything!? An update would be appreciated by us all.

    33. Missing avatar

      Alexandros BENOS on

      Your reaction is unacceptable! You are already 7 months behind delivery schedule and you give us no information on what is going on. You should at least, offer to refund the pledge of those who cannot wait anymore. There would be some of us who could wait for another couple of months, so HURRY !!!

    34. Missing avatar

      Ayush Agarwal on

      Scammers, idiots, bunch of fools !! Have you forgotten how to respond / type a message?? Bloody f*****s !!!

    35. Rayson Leong on

      If Vinci 2.0 had been stopped production, please allow me for fully refund as well.


    36. Missing avatar

      Maximiliano Degue on

      I want to think this was not a scam, but then you throw a smoke bomb and totally disappear without giving ANY kind of update. At least say that you are still working, or even say that this was a scam so I can stop waiting for this.

    37. Missing avatar

      Rj Achacoso on

      Dear Vinci Team,

      I hope the development of the Vinci 2.0's are going well. Not many people understand what it's like to develop a product like this, especially when they can't compare it to anything else currently on the market since competitors don't even have anything close to what these supposedly do. Although I am bit sad that I have to wait until at least December to receive them, it's nice to know that you're trying to make the best product you can. If you consider the retail price of these, they're a pretty good damn deal, where other companies would probably charge you $400-$500 for the same thing.

      Even though I can't wait, I would advise that you take your time to make improvements. I know that your company isn't as big and doesn't exactly have as much resources as, let's say, Sennheiser or Bose. Then again, the're not innovating as much as you guys are, and they're charging hundreds of dollars for headphones that usually do nothing more than playing music, since they depend on people's smartphones for stuff like fitness tracking, voice assistant, music streaming services, and more. Sure, they are constantly improving sound quality and raising the bar for everyone else, but you're paying $500 for a pair of headphones, they should do more than just provide amazing sound, and they should also be made of materials that are not friggin' plastic (looking at you, Sony and Bose)

      I look forward to when my Vinci 2.0's arrive at my doorstep in time for Christmas. If I do get them in time for the holidays, my friends and family will be asking me where I got these cool-looking headphones. While everyone rocks the typical Sony, Sennheiser, Bose, and those god-awful Airpods which are a disgrace to headphones and audiophiles, i'll be rocking these bad boys everywhere I go. The best part? I won't always need my phone to operate these.


    38. Missing avatar

      RICHARD on


      I have not received the reward or an update from you in months.

      What is the product / reward status? When will it be shipped to me?


    39. Missing avatar

      MH Kamil on

      Kindly refund my money

    40. Missing avatar

      Volp Opt on

      WTF here. 4 months without update. Vinci are you serious ?

    41. Missing avatar

      Mohammed alghadban on

      I invoke my rights under Kickstarter's Terms of Use:

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I demand a full refund for my pledge amount.

      Thanks G.J.Roche - I think we should all be getting a refund because this is BS!

    42. Missing avatar

      Viji Dev on

      Hello Vinci Support Team,

      Are u there?. Pls respond to backers queries. This is not acceptable...


    43. Joe Farrell on

      you just took the money, worked a fake job for a while - and thats it? Right? Ran off with people's money - just like the Coolest Cooler - only you don't have anything to show for it.

    44. Missing avatar

      Viji Dev on

      Hi Vinci team, Any updates? When will I get my product?..

      Vijay India

    45. Missing avatar

      Amie Kennedy on

      Hi I have emailed and have had no response. What is the status? I would like a refund please!

    46. Missing avatar

      Zachary Blasier on

      Haven’t had an update since June. This is unacceptable. What is the timeline??

    47. Missing avatar

      Shawn on

      I invoke my rights under Kickstarter's Terms of Use:

      "Project Creators are required to fulfill all rewards of their successful fundraising campaigns or refund any Backer whose reward they do not or cannot fulfill."

      I demand a full refund for my pledge amount.

      Thanks G.J.Roche - I think we should all be getting a refund because this is BS!