Hello you wonderfully patient people!
I have been trying to get concrete dates from the fulfilment houses, but the best answer I have gotten is that games will start shipping as soon as possible. Likely in the next week, maybe two if issues on their end persist.
ALL backers (except most of EU getting packages from Happy Shops.)
These units have all been re-checked by the factory, re-sealed, and re-packaged. They have made their way from the factory to the fulfilment centre. All 2,000+ copies and their shipping information is being entered into their system.
The last email from the fulfilment centre before receiving the stock read: "SFC warehouse do quality check and put your product on shelf, then you or me upload order sheet to SFC system and warehouse pick-pack your order before send them to consignees."
They already have all the detailed shipping information and should begin the shipping prep and process in the next week.
**Backers worried about import fees or delays - I have been assured by the fulfilment house that due to the size and cost of the games they will NOT be affected as they are under the requirements. However, if you are somehow affected please contact me directly and I will make it right :)
** CANADIAN BACKERS - Due to local strikes by Canada Post there will be delays and service interruptions. I don't have more information than this at this time, but packages will continue to be mailed out when possible.**
EU Shipments from Happy Shops
This is the latest email I received from Happy Shops (who has the stock from Essen.)
"Yes, Conor, it has arrived this Tuesaday, finally! We haven't been able to book your games yet: The half team is sick at home and the other colleagues couldn't do anything because of a server problem. our web shop and our system didn't work for some days and so had some delays. Right now the most priority has all the shipments that go out. I will talk to my warehouse team about the Essen pallets and hope we can book asap!"
Happy Shops has all the backer information, the games, and the shipping material so once they are back online these will move out quickly.
Again I apologize for the delay, but it is important to me that the games arrive complete and playable! :)
Just a reminder that we will be at PAX Unplugged in Philadelphia at the end of the month. If you are attending please stop by to say hello - we are in booth 1659 :)
Things have actually been pretty quite on the home front. We were so happy to be home with the kids after Essen, but then got so busy pushing the freight and shipping of Gorus and preparing for PAX that we haven't had many adventures (or injuries.)
We have had our first snowfall (of many) and the kids love to play outside.
We also have shorter days in the winter, which means it's darker earlier, and that creates the perfect conditions for 'Hide and Seek in the Dark" :D