Announcement to our Valued Impression Pi Backers
To our Valued Impression Pi backers,
We launched our Kickstarter project to build something that The Verge described as "everything a VR headset should be." Support from backers like you and industry feedback strengthened our confidence that we were on the right track.
However, as the saying goes, just because you can do something doesn't mean you should.
A product like Impression Pi requires not only our core inside-out hand and position tracking, but also a full content pipeline, scalable manufacturing, optimization at the silicon level, and effective post-sales support. None are easy, no matter if you're a tech powerhouse or a scrappy startup. This is especially true for ARVR.
We've had to make an honest assessment of the best path towards building the product we all want. We realized that we'd best serve you and the industry by focusing on our core inside-out tracking technology. By partnering with system vendors, high quality products similar to Impression Pi can become a reality more quickly, at a lower cost. And by focusing on our developer kit and working with content developers, we’ll help the industry create truly exciting and enjoyable ARVR content and offer a much richer content library to you.
Unfortunately, that meant we had to make the painful decision to terminate our Impression Pi product line and implement a new business model as a core technology provider. This tough decision was made in early 2016 and since then we have made great strides in executing on our new product strategy. At the same time, we have still tried our best to fulfill the original intent of our Kickstarter project and to meet the expectations of our valued Kickstarter backers as closely as possible. However, we have recently realized that, due to the limited resources of a startup, it has become very difficult for us to meet our business goals while pursuing the Impression Pi product line. Meanwhile, we also realized that regardless of our good intentions, further delays will only result in greater disappointment for our backers.
To show our deep gratitude for your support, as well as our sincere apology for this change, we will:
- issue refunds to our backers who are waiting for their rewards, and
- provide a full refund to those who've already received their rewards but prefer not to keep them.
Please contact us by March 31, 2017, for the refund or return shipping details and we will arrange that immediately.
However, we hope that our relationship continues. You all took a chance on us and will always have an honored place in our company. Whether you're a developer or an early adopter, your opinions matter to us.
We're confident in the future of not just ARVR, but in the benefits of inside-out tracking. By focusing on our strengths and working with the industry, we believe the ARVR revolution is just around the corner. Thank you for being part of this journey.
The uSens team