Shipping Schedule Update
Dear Impossible Backers,
As promised an update on progress since we started shipping 2 weeks ago.
ShippingIn the last two weeks we worked hard on fulfilling Kickstarter orders. With some exceptions we managed to assemble and pack most of them (ca 90%).
Status per geographic location:
- ASIA (plus Australia and NZ) – 80% shipped
- EUROPE – all shipped by the end of this week
- USA – all engraved shipped, 90% of Silver Edition shipped
What does “shipped” mean?
Shipped means that they have left our warehouse in Braunschweig/Germany and are on route to our distribution centers in Austria, USA, Japan, Hongkong. So all European and most Asian backers will have received their tracking link and/or shipment by Tuesday 20th August.
Note to USA backers
Instant Labs for US backers will arrive States-side this week and will be processed by customs on Monday. They should be released to our distribution center by no later than Wednesday. The center will add films, as required, to each order and then issue each of you a tracking link. The majority (if not all) orders will be fulfilled in the same week. Customs always poses a certain risk for delay, but we don't expect any issues with this shipment.
Please await the tracking link in your inbox. This email will be sent from Impossible Service email@example.com. Please add this to your address book, so that our email does not end up in your spam folder.
When are ALL Kickstarters fulfilled?
As mentioned approximately 90% of all devices will have left Germany by the end of this week. We expect to have all further devices for the remaining orders shipped by the end of next week.
We hope you like your package and, even more, the photos you will produce!
Do please post your results using the scanner and gallery in the The Impossible Project app. Give us feedback on how you are doing, as well as ideas to help us enhance the app'. The next iOS app update is already scheduled, incorporating feedback from early users.
Future Kickstarter updates will cover:
# Final shipping update (when all is delivered)
# The “golden visit” (gold backers visiting the factory)
# Instant Lab Creativity (incredible initial creations of our backers)
# Instant Lab Team – meet the team that made it happen
Thank you again for backing the Instant Lab !
Your Impossible Camera Team
P.S. A Note On Missing Addresses: still several backers have not provided their shipping information. Please do so, we cannot ship your device otherwise !
Please send an email to firstname.lastname@example.org from the same email account that you used for backing the project and provide your shipping address. We will contact you / confirm then.