Frequently Asked Questions
Pour a cup of litter from your old litter box to the clean litter in your iKuddle box. The familiar scent will encourage your cat to investigate the new box. Leave the old litter box near the iKuddle for a short time, just in case your cat still feels uncomfortable with your iKuddle box.Last updated:
We recommend one or two cats per one iKuddle. We suggest you monitor your cat’s behavior to determine whether they are willing to share. Please use one waste bag per week for each cat. For instance, if you have two cats, you should use two bags in a given week.
Note: You can set when you want the self-cleaning cycle to start. If another cat enters the litter box during the cycle, the wait time for the cleaning cycle will pause, causing the waste from the previous cat to remain in the litter box longer. Too many cats per single iKuddle may result in the waste not being clean for the next use.Last updated:
Product dimensions(W*D*H): 30.0" x 18.5" x 17.2"
Litter tray(W*D*H): 17.3" x 15.2" x 3"
Entryway(W*H): 9.5" x 7.5"
Waste Bin(W*D*H): 7.5" x 6.3" x 6.0"
Weight: 22lbLast updated:
Size and weight often have little to do with whether a cat will adopt the litter box or not. As long as your cat can pass through the entryway and turn around inside comfortably, it doesn’t matter how much they weigh. Although we do recommend using iKuddle for cats that weigh between 4-18 lbs.Last updated:
This depends on the number and size of your cats. For a single cat, once per week is usually sufficient. With a simple tap of the button on iKuddle or on the app, iKuddle is able to pack and seal the waste bag. Every iKuddle comes with 30 waste bags.Last updated:
iKuddle eliminates 80%-90% of litter box odors, not 100%. After your cat finishes, iKuddle’s air filter will activate for five minutes. The amount of odor control depends on several factors: the quantity of cats that used it, the type of litter you use, along with several other factors. The more you pack the waste bag, the fewer odors will pervade in your iKuddle litter box.Last updated:
Yes, since the waste bag will seal automatically, it requires a specific iKuddle waste bag to complete its task correctly. iKuddle waste bags will be sold on our official website, other online stores, and pet retail stores globally.Last updated:
No, the iKuddle Smart Litter Box simply works with clumping litter. We recommend a high-quality, clay-based clumping litter and discourage using non-clumping litters, loose-clumping litters, and absorbent wood pellet litters.Last updated:
The iKuddle will stop immediately. The sensor will detect your cat and turn off the motor. After your cat walks out, the motors will reactivate.Last updated:
The mobile app will alert you with how many bags are left inside and when to add new waste bags.Last updated:
We offer a 12-month warranty for the iKuddle Litter Box. When you return your iKuddle back to us for a replacement, you would need to take care of the shipping costs.Last updated:
$26.99/6 pcsLast updated:
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