Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I still have not received my order.
Hi, I'm dissatisfied with the product as well. The edge is not smooth, the film on the glass in some areas seems worn out or peeled and the whole unit doesn't fit well together (it seems one side is a tiny longer than the other)
What a SCAM!
It's April and I still have not received my item....
Hi I can't find the apps in the google play store
Sent you a message with my address details. Please send it across as soon as you can.
for all residents in Canada and Usa who have not received yet the order we shipped to our Houston office yesterday where they will be sent individually to the single addresses. Thanks for your patience.
The Pyramid for smartphone works with all smartphones ,.. any size, any brand.. Please take a look here to see if the Pyramid has been well assembled: https://www.youtube.com/watch… (send us pictures here email@example.com)
we sent your pack on the 29th of January.. Do you mind to write here a mail with your address (firstname.lastname@example.org) just to double check it?
Hi I haven't received my order, can you help me pleas? do you have tracking number?
I got this to my home in Tel-Aviv Israel.
I have iPhone 6.
I can’t make it work..
Could it be inappropriate for all countries and devices?
I’ll be happy if someone can contact with me about this issue.
We sent your order on the 29th of February. Very sorry for this unbelievable delay. Let us check again with the courier.
#chuah chee siang
We are very sorry about your dissatisfaction.. The application helps a lot of people to split the video contributes. Which issue do you have with the product? If you have a specific problem please send us some pictures - email: email@example.com
To send your order we need your address. Please just answer to our several messages. Thanks!
please check how you are assembling the pyramid. Send us some pictures here: firstname.lastname@example.org
we send your order on the 12th of February
I still haven’t receive my product and there is no update about whether my HOLHO is being ship already or not. Im very dissapointed.
very disappointed with the product!! The quality of the application is very poor. I am really disappointed.
Hello please can you tell me when I am to receive my product.
Sorry for my English, I'm French.
I have recieved the package. But I am very disappointed with the product. There are air bubbles a little part. The quality of the application is very poor. I am really disappointed.
Can you let me know if you have my address? I’m sure I sent it to you early on. Thank you.
I received this in the mail today. The instructions are terrible. I have it put together, but it says to go to your web address and “choose the four faces playlist.” I cannot find that on your site at all. Can you please provide a direct link to this?
Do you have my address? This messaging thing instead of a survey is confusing.
Dear Backers, we are setting all shipments.. (with delivery beginning of February).
There are still backers who have not left their address in the message section: I ask them to provide it as soon as possible. In the absence of an address the next shipment will be done at the end of February.
NOTE: Just to remind you we will use a STANDARD POSTAL SERVICE without a direct tracking number.
Please use the "message section" to ask something private.
i messaged them about mine they haven't gotten back to me however it is the week end and holiday on Monday....ill bug them again on Tuesday if i haven't heard anyhing
Hi, I posted a comment on the page but i still ave not receive my product, can you help me out?
we are producing all units right now and the shipping will be done end of this month (29th of January).
Thanks for your address info sent via "messages". We will send a note to confirm the shipment end of this month.
Just to remind you we will use a STANDARD POSTAL SERVICE without a direct tracking number..
Thanks for your patience.
Hai i havent received my Holho. Can you guys track my shipping?
Hello! I received the HOLHO item (smaller one for cell phones) and it's pretty awesome! I bought it to amaze my nieces and nephews and they love it, and to add to that, they are now wanting to look up science stuff instead of cartoons to learn more! That's a Win Win for all!!! Thank you and from the words of little kids... "When will it be big enough to watch TV on it?"
Balls in your court now!!!!
At then moment we have a "converter software" that works on laptop to split the images in 4 sides. We will send this link end of January.
sorry if we are late sometimes in answering you but we're close until the 8th. Thanks.
I am backer #137 and yet to hear about the shipment. Could you please update the status? Also I am not able to send you a message so I have to reach out via the comments section
Will there be an app for iOS users?
I haven't received the mail for the adress Shipping.
Hai i just pledged it today before the campaign ends. When should i expect to get it?
Dear backers in few hours the Holho campaign will end..
Thanks so much again for your support! Soon you will receive a survey to help us to organize the delivery. Merry Christmas to everyone.
So im one of the early backers, dont ask me for the adress nothing.. and now?
Got mine and works as should so im happy.
Received in Australia!
Wow! I rarely receive kickstarter projects on time, but to receive before the end of the campaign is unheard of! The Holho phone pyramid works great and fits in a pocket when not assembled so you can bring it with you to impress folks on the go!
Umm wow already received mine today. Pretty cool. Project didn't even end yet. There's a first lmao.
Third time's the charm, right fellas?
Please kindly use the "message" section to write "personal notes or questions". Just click on your "icon" top right position and choose "Messages" in MY STUFF section. Thanks!
#NICKY - you've done right. Thanks
I have pledged for the tablet holho but i also wanted the smartphone one, so i have added 18$ to my pledge , i cannot write an email to let anyone knows so i didnt know what else to do but write it here and is it ok what i have done? Thanks in advance.
Please DENNY - look at your "message" section and DO NOT USE this "comment section" to ask something private. Many thanks
never got a confirmation that you got my info.so i can get before xmas...i looked at the messages and its there...can u confirm
will my order be shipped soon?
when will it be shipped/billed
so it will work on the kindle fire 7 ?
It works with any tablet brand size 10/11" (for more info just write to: email@example.com)
You're in time: we will stop the Christmas delivery orders on Monday
I backed the pledge that says delivery before Xmas. Is that still going to happen or is too late as we are now approaching Dec?
Will the tablet version work with amazon kindle fire 7?....or would I need the phone version??? Plz email me before adding the phone version if this will work....only need one unit
I also would lime to add a smartphone version to my reward...can't send a private msg....contact isn't clickable
To send a private message for shipping address click on the Imagination Farm Usa LLC logo near top left of this page
To piggyback on Courtney and Roy's comments below, please explain how to send a private message! Awaiting your response, thanks!
How do we send a private message?