EU Shipping Update - 1/4/2018
We are very sorry if you do not have your games yet in the EU. In our last couple updates, we talked about how we were waiting on our fulfillment partner to let us know when they have started shipping, which we are still waiting on. We know that product arrived on the 18th of December to our fulfillment partner, but we do not know if it has shipped yet.
We are consistently contacting them, as we assumed that they would ship product once they had it. The estimates we gave in the last couple updates were the estimates that they gave us and this should have been a very easy process. Obviously, we are still waiting for EU fulfillment for Rayguns & Rocketships and we are disappointed that it has taken so long.
As soon as we know more, we will update here. We thank you very much for your patience and are doing our best to help get the games into your hands. If we do not hear anything by next week, we are going to look into alternatives to fulfilling the product.
If you have any other questions, please feel free to email us at - firstname.lastname@example.org -
- IDW Games Team