By now, we have already shipped out all the Early Bird (estimated Nov 2018 shipping) orders. There are a few exceptions with partial shipment, as we are a little short on the silver color Hyperjuice battery. We resolve to clear them all with the next incoming inventory.
The goods news is here! We are expecting the second production batch to be ready in the next week.
Nonetheless, we apologize for missing the December deadline. During this production batch, we have decided to change out a batch of component, as they were not meeting our quality requirements. We have decided against rushing out the production and, is more important to deliver high quality product.
We will start moving the inventory into the fulfillment warehouses in the week of Jan 7. Fulfillment is estimated to begin mid January or sooner.
If you have pledged for the Early Bird ( estimated Dec 2018 shipping), please complete your survey or make any necessary changes to your survey data by Jan 4. We will lock down the Early Bird Orders (estimated Dec 2018 shipping) on Jan 4, 5pm PST.
The subsequent orders are estimated to ship around January/February.
We will continually provide updates on the production and shipping status for the open orders.
If you need further assistance, please contact us at firstname.lastname@example.org.
Thank you again for your support and patience!