Share this project

Done

Share this project

Done
Missed our Kickstarter to get the "ultimate MacBook Pro 2016/2017 dongle"? Join in the next batch of pre-orders at Indiegogo InDemand!
Missed our Kickstarter to get the "ultimate MacBook Pro 2016/2017 dongle"? Join in the next batch of pre-orders at Indiegogo InDemand!
20,680 backers pledged $1,842,141 to help bring this project to life.

THANK YOU VERY MUCH and answers to FAQ

Posted by HYPER by Sanho Corporation (Creator)
29 likes

Thank you (all 20,680 of you!) for helping us to raise over $1.8 million (18X our goal), making HyperDrive the 80th most funded Kickstarter project of all time and the most funded USB-C accessory. We couldn't have done it without the support of all of you and for that we are immensely grateful. 

So what's going on now?

We have been busy producing the HyperDrive and are proud to announce that we have just successfully finished our first batch of units. So without further ado, here is our final production unit:

 

 

So when will I get my HyperDrive?

We know everyone is now very anxious to get their hands on the HyperDrive but please be patient with us as we work out a systematic and most efficient way to get the HyperDrive out to all 20,680 backers. We will announce the reward shipping schedule very soon, but essentially we will ship out early backer rewards first followed by backers in the February delivery group (i.e. backer #11930 and earlier as part of the $1M stretch goal) and then backers in the March delivery group (i.e. backer #11931 and later). Rewards will generally be shipped on a first come first served basis according to backer # but we may ship out rewards to certain locations (e.g. Europe) earlier since they are further and have a longer transit time from our distribution centers in HK and California. 

How do I find my backer number and am I in the February delivery group?

Instructions on how to check your backer # can be found here http://orangemonkie.com/checkingbackernumber/
Early bird backers and backer #11930 and earlier will have February delivery
Backer #11931 and later will have March delivery

How do I let you know which color I want and provide my shipping address?

We will send out a survey to collect color request and shipping addresses.
If you pledged for multiple units, you will be able to select the color for each and every unit.

When will the survey be sent out?

We will send out the survey at the end of this month (January 2017), about 14 days from the day this campaign ended. 
This is as per recommended by BackerKit, the service we are using to manage the surveys
From http://help.backerkit.com/article/200-when-can-i-send-surveys-to-my-backers
"We strongly recommend waiting at least 14 days after the end of your campaign before sending out surveys to your backers. Many backers' credit cards fail on Kickstarter, so they give them a week after the end of the campaign to update their card info and lock in their pledge. Then, it takes up to another week to process all cards and deliver the money and the corrected backer list to you."

My credit card payment to Kickstarter was declined. What should I do?

You will have the opportunity to make a new payment via BackerKit during the survey

I want to add more HyperDrive units to my existing Kickstarter pledge

During the survey, you can order more HyperDrive units via BackerKit.

Will everyone get the free leather pouch as promised by the $500K stretch goal?

Yes

And now a word from our sponsors...

Just kiddin'

But seriously the following projects promoted us when we were live and help us achieve our goals so it is fair that we return the favor. They are really cool products so take a look and if you like what you see, please support them as you have supported us. Thank you!

______________________________________________________________________

Check out these other great campaigns that are helping us reach our goals along our Kickstarter journey:

JUISIR - Juicing Without the Cleaning

JUISIR is an innovative cold press juicer requiring no cleaning. 8 tons of force will squeeze every drop of your chosen juice recipe! CLICK HERE

 

______________________________________________________________________

Cronovo Smartwatch

Cronovo - Heart Rate Tracker with 15+ Features! CLICK HERE

 

______________________________________________________________________

SpineGym

Perfect back, abs & straight posture with a 4 minute standing exercise at home or office! CLICK HERE

 

______________________________________________________________________

The World's Best Hybrid Hoodie

We've taken the Comfort of a hoodie and Warmth of a jacket, crossed them into the Fortress Hybrid Hoodie. Comfortable from -5F to 70F! CLICK HERE

 

Comments

Only backers can post comments. Log In
    1. Missing avatar

      Ji Man Sohn on

      I received my survey! I was backer #2xxx

    2. Missing avatar

      Joshua Sangshin Cho on

      When can I get the survey? My backer number is #10xxx.

    3. Missing avatar

      Oleksandr on

      Same here, has anyone got survey already?

    4. Marcel on

      hmm... it's Feb 1st 2017 now, and I haven't received any survey to choose the color and to verify my address. Did I miss anything or is it yet to be sent out?

    5. Ran on

      Go to: https://www.kickstarter.com/profile/backings…

      The project you backed. There will be an overlay showing the project you clicked. Scroll the overlay to the very bottom. It shows your backer number.

      Also when you back a project, Kickstarter sends you an email. The backer number is printed front and center on that email.

    6. Missing avatar

      Michael S on

      I pledged for the office pack with a backer number #15XXX, will it be shipped February or March? Because It said that the office pack will be shipped along with the February batch. Also, does the office pack include the leather pouch?

    7. Thomas Galyen on

      Web site listed to find your backer number does not work. It takes you to some project called "Folio" which I have not backed, with no observable way to get to the "Hyperdrive " project.

      This needs to be fixed asap.

    8. Missing avatar

      Raf on

      Hello there
      Where I can specify the color and my address?
      (HyperDrive: Thunderbolt 3 USB-C Hub for 2016 MacBook Pro)

    9. Gregory Bolkenstijn on

      I was too late with cancelling my order / backing. Now my creditcard is charged. How can I cancel and get my money back? I already sent you two messages about this.

    10. HYPER by Sanho Corporation 8-time creator on

      @kooru
      Wait for the survey coming at the end of this month

    11. Missing avatar

      kooru on

      how can i select product color?

    12. HYPER by Sanho Corporation 8-time creator on

      @Anson Tang
      Only the leather pouch is provided

    13. HYPER by Sanho Corporation 8-time creator on

      @Blake
      To check your backer #
      1) Click your profile at the top of right side. Click the “Backer history” to see your pledge for HyperDrive project.
      2) Click the “+” button with blue circle to see the specific information.
      3) Check your Kickstarter backer number.

    14. Missing avatar

      Blake on

      There is no way to look up the backer number. I tried from that URL but it just takes me to a website and says "look at your profile" but there is nothing to look at on that website.

    15. Missing avatar

      Anson Tang on

      Hi Team,

      Congrats that the project is on!
      Just one question,
      Can we choose between velvet pouch and leather pouch, or just receiving the leather pouch from your team?

      Again, thanks for your work and look forward to receiving this amazing product:)

      Cheers,
      Anson

    16. ポール ウェッブ on

      Haha, backer 550! Looking forward to getting my plugadoo! The Satechi one I have is great but I'd like to keep that one at home and the Hyper Drive with me on the go.

    17. HYPER by Sanho Corporation 8-time creator on

      To check your backer #
      1) Click your profile at the top of right side. Click the “Backer history” to see your pledge for HyperDrive project.
      2) Click the “+” button with blue circle to see the specific information.
      3) Check your Kickstarter backer number.

    18. Asher Lennon on

      How do i change the email the survey will be sent to?