THANK YOU VERY MUCH and answers to FAQ
Thank you (all 20,680 of you!) for helping us to raise over $1.8 million (18X our goal), making HyperDrive the 80th most funded Kickstarter project of all time and the most funded USB-C accessory. We couldn't have done it without the support of all of you and for that we are immensely grateful.
So what's going on now?
We have been busy producing the HyperDrive and are proud to announce that we have just successfully finished our first batch of units. So without further ado, here is our final production unit:
So when will I get my HyperDrive?
We know everyone is now very anxious to get their hands on the HyperDrive but please be patient with us as we work out a systematic and most efficient way to get the HyperDrive out to all 20,680 backers. We will announce the reward shipping schedule very soon, but essentially we will ship out early backer rewards first followed by backers in the February delivery group (i.e. backer #11930 and earlier as part of the $1M stretch goal) and then backers in the March delivery group (i.e. backer #11931 and later). Rewards will generally be shipped on a first come first served basis according to backer # but we may ship out rewards to certain locations (e.g. Europe) earlier since they are further and have a longer transit time from our distribution centers in HK and California.
How do I find my backer number and am I in the February delivery group?
Instructions on how to check your backer # can be found here http://orangemonkie.com/checkingbackernumber/
Early bird backers and backer #11930 and earlier will have February delivery
Backer #11931 and later will have March delivery
How do I let you know which color I want and provide my shipping address?
We will send out a survey to collect color request and shipping addresses.
If you pledged for multiple units, you will be able to select the color for each and every unit.
When will the survey be sent out?
We will send out the survey at the end of this month (January 2017), about 14 days from the day this campaign ended.
This is as per recommended by BackerKit, the service we are using to manage the surveys
"We strongly recommend waiting at least 14 days after the end of your campaign before sending out surveys to your backers. Many backers' credit cards fail on Kickstarter, so they give them a week after the end of the campaign to update their card info and lock in their pledge. Then, it takes up to another week to process all cards and deliver the money and the corrected backer list to you."
My credit card payment to Kickstarter was declined. What should I do?
You will have the opportunity to make a new payment via BackerKit during the survey
I want to add more HyperDrive units to my existing Kickstarter pledge
During the survey, you can order more HyperDrive units via BackerKit.
Will everyone get the free leather pouch as promised by the $500K stretch goal?
And now a word from our sponsors...
But seriously the following projects promoted us when we were live and help us achieve our goals so it is fair that we return the favor. They are really cool products so take a look and if you like what you see, please support them as you have supported us. Thank you!
Check out these other great campaigns that are helping us reach our goals along our Kickstarter journey:
JUISIR - Juicing Without the Cleaning
JUISIR is an innovative cold press juicer requiring no cleaning. 8 tons of force will squeeze every drop of your chosen juice recipe! CLICK HERE
Cronovo - Heart Rate Tracker with 15+ Features! CLICK HERE
Perfect back, abs & straight posture with a 4 minute standing exercise at home or office! CLICK HERE
The World's Best Hybrid Hoodie
We've taken the Comfort of a hoodie and Warmth of a jacket, crossed them into the Fortress Hybrid Hoodie. Comfortable from -5F to 70F! CLICK HERE