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A wireless headset without speakers? Discover how Sound Band can open your ears...
3,982 backers pledged $547,125 to help bring this project to life.

If you are having trouble finding our email

Posted by Hybra Advance Technology, Inc. (Creator)
11 likes

Dear Backers,

If you are having trouble finding our email to submit your address update here is an explanation. We are compiling all of your contact information on our servers and will ensure we connect with everyone before we send out the bands.

1.) Go to the main soundband page and click on our info.

2.) Under our info you will see "contact me" click it and it will automatically send us a mail.

Andrew Malovrh, Peter Hartes, and 9 more people like this update.

Comments

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    1. fmotta on

      Chicken - meet egg.

    2. fmotta on

      Welcome to the SoundBand homepage. We have switched servers and are updating our webpage. Please allow us a couple weeks to finalize construction.
      Thank You,
      SoundBand Team

    3. fmotta on

      All we need is a working soundband website - under construction is not all that useful for following the instructions above.

    4. Missing avatar

      Successpod Inc on

      Sheez Folks - stop the whining. Just click the Hybra Advanced Technology link on the header banner above, and click the blue "contact us" button (you know EXACTLY as hybra shows you in their illustration) and you'll have no problems. Easy peasy.

    5. Leewelo Lorekeeper
      Superbacker
      on

      Do you really need our addresses now or can you wait after manufacturing has truly started?

    6. Dave H. on

      @Hybra,

      I hate to say I told you so, but I told you so. The time you think you are saving by not using a KS survey for shipping addresses is going to end up being much more time consuming and aggravating dealing with all the questions and confusion you are creating. People don't like change and expect to submit addresses and option choices via the regular KS process they are familiar and comfortable with. You don't need to reinvent the wheel here, but I gather you feel that you must. If you main reason for not using KS for this purpose is in fact because you need to enter a survey for each pledge tier - maybe someone should have considered that when putting together your slick campaign.

      I like others, do not recall submitting a shipping address for this project so would you mind telling us or refreshing our memory - Where are you getting our shipping address from?

      I sent you an email yesterday and was surprised to receive a reply so quickly. I asked how you plan to ship the SB as the delivery address I supply will be different for the US Postal Service and a courier company. It seemed like a pretty simple question but the answer I received did not answer my question.

      Your reply: "We will ship via our internal logistics network. We can ship to a residence, business or PO box."

      What does that mean? USPS or courier company?

    7. Robert Lund Opsvik on

      Just WHERE is the "main soundband" page???...WTF???...not user friendly AT ALL�

    8. Ikalios
      Superbacker
      on

      Just use the survey kickstarter offer to backers. I don't want to use stuff you make or take time to register on your website anymore

    9. Missing avatar

      Ramin Salam on

      Your website is apparently coming back online in a few weeks. Will you be sending out an email for when its back up?

    10. Christopher Wheatley on

      Please provide more context for posts like these such as related posts, links, etc... It is really hard to decipher what is going on from this post.

    11. Daniel Brookshier on

      Website is still down...

    12. Tellin on

      A survey was never sent by SoundBand. Wouldn't SoundBand simply collect addresses via the survey, like every other Kickstarter? Or do we really need to go through this process to send you our addresses?

    13. Missing avatar

      Kazuma on

      I don't remember seeing an email from KS about the SoundBand Survey. I dont even remeber filling up any survey form from you guys...

    14. Missing avatar

      Sparky on

      When telling users to go to your webpage, please include a link.

    15. Marius Krooshof on

      If i go to either of your sites I get a message that you're updating your servers. Perhaps I'm stupid, but I used www.soundband.com like in the image in the email. Did I miss anything?

    16. Flocca Chung on

      I have 0 problem sending you e-mail through kickstarter, but you didn't reply me.
      How can I know you received my message?

    17. Richard Fleming on

      good communicating