Share this project

Done

Share this project

Done
Connect your favorite headphones to the Switch with a premium USB Type-C, Bluetooth 5, aptX Low Latency, multi-pairing audio adapter.
Connect your favorite headphones to the Switch with a premium USB Type-C, Bluetooth 5, aptX Low Latency, multi-pairing audio adapter.
9,389 backers pledged $531,898 to help bring this project to life.

Ship, Ship, Hooray!

Posted by Human Things (Creator)
149 likes

Happy Pokemon Day!

We... are... shipping!
We... are... shipping!

After a few rounds of test production I can happily say we’ve cleared the fog and are indeed ready to ship. These past months have been nothing short of brutal for the team - myself, Chris, and Andrew have been holed up in an Airbnb together working closely with our five factories to see this through. It’s been worth it though, we’ve learned so much about the manufacturing ecosystem, refined and improved Genki, and have formed tighter relationships that will definitely help speed things along with our future endeavors.

It wants to be in your hands (and ears)
It wants to be in your hands (and ears)

So now that manufacturing is chugging along we have been all-hands on deck for logistics. Today we were on the ground packing and shipping out our first batch which will put our logistics to the test; we’re shipping a total of 286 Neon Blue and Neon Red Genkis along with their their accessories to some of our Day 1 backers across 10 countries including Austria, Australia, Brazil, Canada, Germany, Great Britain, Singapore, Spain, Switzerland and the United States. 

One to Many
One to Many

Our second batch is scheduled to be completed on the 26th which should net us another ~5,000 units to cover most of the standard Nintendo Switch Neon Blue/Red and Grey units. And the remainder we should be able to at least finish production by the end of November (however sorting and packing all the unique custom colors and extended versions may take some extra time that’s harder to forecast). Please note we can’t really change orders or addresses without delaying your shipment at this point.

Okay so we missed the 🚢

Red Pill or Blue Pill?  All I'm offering is the truth.
Red Pill or Blue Pill? All I'm offering is the truth.

So to rewind things a bit, a lot has happened since last update. Looking back it seemed a bit naive that we would finish soon after that last post as our test production turned up a lot of things that required us to go back and rework the process - making one was easy but a consistent quality for hundreds and thousands well... let's just say the first production wasn't as good as we expected from our late stage prototypes.

All these lonely shells waiting for PCBs :(
All these lonely shells waiting for PCBs :(

As soon as we figured out the best way to scale the PCB production - we hit our first major hurdle and our test batch was completely rendered useless because the PCB supplier somehow messed up and sandwiched someone else’s PCB into ours. So we have a really complicated 4 layer PCB and one of those layers somehow came from someone else's product - which means a lot of wasted silicon and production time. It’s like when you order a Club Sandwich (turkey, bacon, lettuce, tomato) and somehow they mess up and put someone else’s anchovies instead of the bacon in your sandwich… and it ruins everything 🥪🤢

Just imagine taking a bite out of that Anchovy Club Sandwich...
Just imagine taking a bite out of that Anchovy Club Sandwich...

But alas there were a few other issues. With the cases we ended up having to tweak the mold to hold the items tighter.  We also refined the case design and reflected all the shiny new certs we've collected. You’ll be happy to know we’ve taken the time (and money) to get properly Bluetooth SIG certified - this is a reason why cheaper bluetooth devices actually don’t label their products with the official Bluetooth logo. You can be sure Genki is reliable, safe, compatible, and best performing.

As for the stands we also had our share of headaches with consistency and decided it best to scrap the first production and Chris went in to basically revamp the whole production process and develop an entirely new batch. Oh and I just want to remind you how slick they are, check out how you can just pinch two sides for it all to slide back in place!

From tripod to chopsticks to switchblade
From tripod to chopsticks to switchblade

 We’ve enrolled with Floship as our fulfillment partner who have a tight integration with Backerkit which means your order tracking will be in sync - look forward to an email from Backerkit which should provide you access to a tracking number upon shipment. Our original intention was to ship non-Day One and Earlybird backers using a freight cargo ship but we really don’t want anyone to miss out on Smash Brothers or even dare risk shipments arriving post-Christmas so we’re basically flying every individual order rather than a hub-and-spoke which will cost us significantly more but it ensures everyone can enjoy Genki for the holidays.

Production Sneak Peek

We don’t want to ruin the unboxing experience for you but here’s a look into what’s going on behind the scenes:

 project video thumbnail
Replay with sound
Play with
sound


Random Nice Things to Know

So we’re super excited that Youtube is on the Switch, now that means you can enjoy video binging with a loved one. With two pairs of headphones is a game changer during long commutes and waiting.

Apologies for Andrew's taste in games
Apologies for Andrew's taste in games

For those that have been wondering, what else can Genki plug into? Well with the new iPad Pro USB-C port this means you can also enjoy Netflix for 2 on the go conveniently with Genki! It’s not quite what we designed it for but works wonders.

There's some secret encoded in this message
There's some secret encoded in this message

Outstanding Backerkit Surveys

We still have 125 backers who haven’t finalized their Backerkit survey so we don’t know what color, add-on, or even what address to send to. If you’re reading this and don’t remember selecting colors or adding an address do so now please (and no custom color or extensions at this point, sorry). You should be able to find your survey at http://genki.backerkit.com - we know some of you have old email accounts linked to Backerkit which you haven’t checked - or maybe it’s in your spam box - either way please try to get this filled in.

Comments

Only backers can post comments. Log In
    1. Ashoholic on

      Curious if these are shipping from Hong Kong? Just got an email about something being sent and was curious if that is what I think it is :-)

    2. Missing avatar

      Syahmi on

      Hi. What about international shipping? I still didnt get the tracking..hope it can arrive at my doorstep before 5th..cant wait!

    3. Jeffrey Seymore on

      When will the neon yellow ones ship out??

    4. Hieu pham on

      Hello can i know my tracker please?

    5. Missing avatar

      Maximo Guerrieri on

      Hey Human Things. Glad to hear shipments have are just about ready. I just wanted to see if my order will likely arrive before December 13th. I leave from college home for the holidays on that date and would really like to enjoy Genki. The shipping address I gave was my college address. I WAS a Day 1 backer with the Day 1 Edition Genki Combo and I DID order a grey/grey version of Genki through the backerkit.

      This is my confirmation number: 392cfa7bf5a0201e183b193f05c080c7

      What is your best estimate for when the shipment should arrive? I'd expect you could view my shipping address from this number, so please factor that into your estimate. If you think it'd arrive too late/after mid-December: is it possible for me to change my shipping address?

      Other than that, thanks for creating a great product! I just want to make sure I can get my hands on it first thing!

    6. Human Things Creator on

      Marcus - Backerkit will send an email with tracking when ready

      Robert - we will be sending out about 2,200 grey ones this week!

      Khaielaash, Philipp - Thanks!!

    7. Missing avatar

      Marcus on

      Is there anyway i can know if my unit has shipped?

    8. Missing avatar

      Robert Gardner on

      Has anyone gotten a tracking number for a grey/grey unit yet?

      So excited!

    9. Missing avatar

      Philipp Hammerschmidt on

      Oh dear, I'm so excited. My first project which I supported at Kickstarter. hope with my survey everything was fine. Fingers Crossed

      I've already collected a bunch of games that I just want to play with sound.

    10. Missing avatar

      Khaielaash Manokaran on

      Love that you've been consistently updating us on the production! Can't wait to use it. Thank you all for your efforts and transparency!

    11. Anthony Wells on

      Crossing fingers for before Smash, but can't wait either way! Being hard of hearing this thing is something that should help me enjoy the Switch while docked that much more. :)

    12. Human Things Creator on

      HI Jacob - yep we have your survey!

    13. Missing avatar

      Jacob Rush on

      So question is there a way to see if I have submitted my survey? I don’t recall doing so and the email I primarily use says it’s not in kickstarters records. I just want to make sure it all goes through. It feels like a lifetime ago since I first backed this lol

    14. Human Things Creator on

      Tom, Roberto, Luke, Michael, Douglas, Gur, Jeremie, Milton, Alexander, James - our heartfelt thanks!

      Chris - haha the three of us are the worst Fortnite players, if you saw us in the game the past few weeks it was for mic tests and probably wasn’t very helpful as a team member - I think we’re like level 3 or 4 now without ever successfully getting a kill…

      Mike - yes!

      Steven - ah if you were part of the first batch you’ll get a tracking number sent Monday

      Paulo - sorry the extended USB won’t be in the first two batches for sure but when it’s shipped you’ll get an email with tracking number via email from backerkit

      Billy - sure, done!

    15. Missing avatar

      James Fain on

      So excited for this! Best Kickstarter I’ve backed in a long time and something that I’m sure that will be out on the open market the moment Nintendo realise what a game changer this is. Great work guys, very excited to receive mine all the way from Sweden.

    16. Alexander Famous on

      So cool!! I can't wait to receive mine in the mail! Been itching to be able to hear my game with my AirPods since my wired ones broke! Thanks again for making this possible!!

    17. Missing avatar

      Milton Fernandes on

      Its awesome...Hopefully will receive before Super Smash Bros Ultimate releases. Thanks for the update and the effort put by the entire team who worked on this project to deliver it very much on time. Cheers...!!!

    18. Chris (@lyteforce) on

      Fantastic news! And thank you again for the detailed update & the BTS video. I've said this before, yet I feel it's important to say it again - this has been one of the more transparent Kickstarter campaigns I've been part of and I applaud your efforts to keep it that way.

      Now... can Genki help me get that freaking umbrella in Fortnite?

    19. Mike Kalma on

      awesome update! quick question, I'm a day one backer (backer #146) and pre-ordered the standard neon blue/neon red, does that mean I should be in the first shipment? Would I receive shipping info? If so, when? Thanks and congrats!!

    20. Missing avatar

      Steven on

      I don't suppose you'd be able to send mine out in time for my trip to Washington on the 28th November

    21. Jeremie Lariviere
      Superbacker
      on

      great update, thanks!

    22. Missing avatar

      Gur Talmor on

      SO EXCITED!
      Can't wait for it guys - it looks great, good job!

    23. Missing avatar

      Douglas Silva Neves on

      This great team can achieve another level of quality. Congratulations 👏🏼

    24. Missing avatar

      Michael Nguyen on

      Strong work! Great update! Can't wait for mine!

    25. Missing avatar

      Luke Denham on

      yay!👏🏼
      so excited!😆

    26. Paulo Victor Cordeiro on

      So, how do I know if mine was shipped?

    27. Billy Gilmore on

      Is it possible to change my survey answer from custom colors (neon blue / neon blue) to just the standard grey set?

    28. Roberto Villegas on

      Loving the behind the scenes on manufacturing. Extremely cool that you guys have been as upfront on everything when it comes to production, especially since hardware manufacturing is always tricky. Looking forward to the product.

    29. Missing avatar

      Tom Cooper on

      Yes, manufacturing milestones, the crucial steps of progress! Mwahahahaha~!