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Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
12,521 backers pledged $1,464,706 to help bring this project to life.

Lightning Strikes


Apple debuted their new connector yesterday for the upcoming iPhone5, its 80% smaller, all digital and works in both orientations. We will be designing and making a bolt-in swappable mount for the new cord as soon as we can get our hands on a sample. The width of the new phone didn't change, so it should fit well in the pocket and make these future proof.

On the manufacturing front, we have less than 15% left to get through bead blasting and anodizing. This, as you know, has been a very frustrating step in this big project. The new vendors we brought on have had a high percentage of rejected parts - mostly from uneven surface finishes on the hard to control micropolishing step where they dip the docks in 210° bathes of mostly nitric and phosphoric acid. As we have learned, the chemistry in these bathes changes throughout the day so samples have to be frequently taken to the lab for titration and then chemical levels adjusted.  We had to bring them to a halt a half dozen times to get their processes right and have been working with them directly on their shop floors. Refinishing those non-passed parts makes them take about 4x as long to do because they have to be inspected, stripped, re-blasted and anodized again. I think these final docks should go out the week after next if our anodizers stay the current course.


Casey & ElevationLab

Lionel Thomas and engel98 like this update.


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    1. David J. Shophet on October 4, 2012

      When will the replacement part for the lightning charger be available?

    2. Missing avatar

      Daniel Urstöger on October 4, 2012

      I am also still waiting for my unit, I wonder if it will ever arrive....

    3. John S Hansen on October 4, 2012

      Now its Oct 4th 2012 - I bought 550$ on your "Estimated delivery: Apr 2012".
      Still waiting for shipment.
      Got my iPhone 5 yesterday :-(

    4. Lloyd Sherman on October 3, 2012

      Has anyone had a problem where the Audio jack just totaly came loose from the circuit board? I have. Called and send email with no response..... Deciding weather I should just soder it brace on my self. Ideas?

    5. Missing avatar

      Y.K. Luk on October 3, 2012

      I also got the iphone5 now. Hopefully the swap in works. I read from the news that the new connectors have a small IC chip in it.

    6. Missing avatar

      Steve Josovitz on October 2, 2012

      Just got two new iPhones but can't use my new Elevation dock....

    7. Matt Killmon on October 2, 2012

      Hey Casey, how will the new connector affect the Elevation Dock+? Are you adding a DAC chip and op-amp to the board to feed the 3.5mm line-out? Will that easily swap in as well? Thanks for the feedback.

    8. Harold on October 1, 2012

      They told me this on the 28th of September:
      "Casey is estimating to have the lightening connectors available if all
      goes according to plan within the next 40-60 days. Please keep
      checking our website for updates."

      Mine just got shipped,.. Too bad they couldn't hold them and ship them with the new connector :(

    9. Roberto Felgueiras on October 1, 2012

      Woo Hooo!!! Got my email... Almost here.

    10. Ruslan on October 1, 2012

      Casey, where is my Elevation Dock?! I have wait for it very very looooong time! I think you must ship me free new Dock for iPhone 5 or give me back my money!

    11. Missing avatar

      matt on October 1, 2012

      I am sticking with the 4s so I am not having the issues described by other backers above. I am however having the issue that I STILL HAVENT GOT MY DOCK. When you told us it was going to be April I was a bit disappointed but given the production problems you were having I understood the long lead time. It's now OCTOBER. This just went from painfully slow to completely ridiculous!!!!!!

    12. Missing avatar

      Mike Hellers
      on September 29, 2012

      I created myself a little adapter allowing me to use the Lightning USB cable which comes with your phone and install it within the Dock. Meaning that I am now able to use the dock with the iPhone5 and it is no longer a paperweight. If you have access to a 3D printer, feel free to go to my blog or to thingiverse to get the file and get it printed.

    13. Will Rotch on September 29, 2012

      Used my dock for only a few weeks before it became a paperweight. Please create the iPhone 5 adaptation fast. We all don't want to wait another 6 months to use our docks again.

    14. Missing avatar

      LaMonica James on September 28, 2012

      Will the original backers have to pay for the bolt-in swappable mount that you will be creating for the new iPhone 5? As of now, I have a very expensive paper weight!!!

    15. Jonathan Tabarejo on September 28, 2012

      take care of the people waiting on their docks and then get rolling on the new connector. i'll wait as patiently as I possibly can for the new connector

    16. Missing avatar

      Anthony Donker on September 27, 2012

      People, please stay away from this kickstart project; their products MAY be nice but their communication is flawed.. People are still waiting on the original dock, and any questions regarding that are ignored.

      Stil waiting for mine, which was 'promised' end of may...

    17. Paul Massey
      on September 27, 2012

      Estimated delivery of April 2012 - still no news on my dock, now have an iPhone 5 as well so even when it does arrive I can't use it and then I'll have to pay for the new bolt-in lightning part when they get that done I suppose?

      Really disappointed.

    18. Gurkenglas on September 27, 2012

      Please don't think on a new dock for iPhone 5. Please ship all the waiting backers.

      I payed $250 I still waiting.

    19. Eric Chen on September 27, 2012

      No updates on early-placed international orders? Frustrated.

    20. Missing avatar

      Chris Fountas on September 27, 2012

      Still waiting for my 2 docks...from Australia.
      Thank goodness I still have an iPhone 4!!!
      Don't wont to further upset all the iPhone 5 owners, but after reading this:… it seems to me that you guys won't be getting a lightning swappable cord mount anytime in 2012.

    21. chaomanX on September 26, 2012

      Waiting and waiting and.... How will I know if my docks got shipped?

    22. Scott Halstvedt on September 26, 2012

      Hey guys,
      I know it can be discouraging to wait for a long time to get your Kickstarter swag. And it might seem like you'll never get it. But these people are actually working tirelessly to make a kick-ass product, and it ended up being as awesome as they said it would be. That's no small feat, and I commend Casey and the crew for making quality their top priority. I waited a long time, and then a stunning, functional object showed up at my door. I would not be nearly as happy had it come in half the time but with imperfect fit and finish.

      International orders are hard, and I hope you get your docks soon. They're coming!

    23. Missing avatar

      Frederik Visser on September 26, 2012

      Still waiting here in the UK ... with my new iphone5. Wasted money.

    24. Chan Thye Chuan on September 26, 2012

      Everyone, be prepared to be disappointed. From how things are progressing, I can see a few things they are so going to fuck up:
      1) No safety stock for lost shipments
      2) No shit given to all kickstarters for waiting so patiently for even just a response via email whether they sent the dock or not even though we already sent an email request as instructed for a notification.
      3) If they make the converter for the iPhone 5 dock connector via a mount or a kit to change the elevation dock connector, they are going to fuck it up like they how they fucked this one up.
      4) If anything is broken for overseas orders, we are fucked since they have no safety stock or any concept of prompt delivery in the first place. Assuming they actually are going to send me the dock.

      Oh man, this just get worse the more I analyse it.

    25. Missing avatar

      adrian on September 26, 2012

      have the last batch shipped? still waiting here in the UK.....

    26. Missing avatar

      Chris Lewis on September 26, 2012

      Are the final batch of docks still due to go out this week?

    27. Missing avatar

      David van Driessche on September 25, 2012

      So maybe Kristina is overreacting a little. Let me add some facts Christopher. I paid for my docks (the sweet sum of 190$) on February 11, 2012. In two weeks that'll be exactly 8 months ago.

      From an Elevation Lab email in March I quote: "Our production timeline hasn't changed, still on track to be shipping in April." In two weeks that'll be six months ago. That's half a year.

      I understand about being popular and being delayed, but frankly this is getting to be really, REALLY, ridiculous. And the fact that by the time this dock actually arrives it'll be just in time to be useless because of the iPhone 5 doesn't do much to lighten the mood.

      It's about time some people got their act together and started delivering on promises.

    28. Christopher Bowns on September 25, 2012

      @Kristina: this project closed funding in February. If it was a 30 day funding period, you could have, at the very most, have funded it 8 months ago. “almost a YEAR” seems unnecessarily hyperbolic.

    29. Athanasios Kalavritinos on September 25, 2012

      I hope these are being shipped fairly, so the orders go to those who pledged first.

    30. Missing avatar

      Kristina Likic on September 25, 2012

      It has now been almost a YEAR since i ordered the dock! When will i be receiving it? This wait is ridiculous!

    31. Ross Rankin on September 25, 2012

      Sorry for those that are still waiting, I've had mine for about two months now. Love it. Need the iPhone 5 mount now, miss being able to use my dock.

    32. Roberto Felgueiras on September 25, 2012

      I seriously don't care about the iPhone 5 board... can I just have my two docks? I haven't received anything.

    33. Missing avatar

      Navid Varjavandi on September 25, 2012

      Count me in as a person who was an early backer who hasn't received my dock and have sent multiple emails asking for some update or explanation. Is that the kind of customer (backer)service anyone should expect from ElevatonLabs?

      Please communicate with some of the backers still waiting who helped you become as successful as you are.

    34. Missing avatar

      Jay singh on September 24, 2012

      Please provide a pre order process for iphone 5 board

    35. Missing avatar

      Chris Fountas on September 24, 2012

      Same here...have been waiting for months and still haven't got it.
      Totally depressed after reading this:…
      Apparently it will be hard (if not impossible) to make cables for iPhone 5. Great! So my two docks will be useless.

    36. Missing avatar

      Moshe Banyas on September 24, 2012

      I sent few mails with no answer
      I ordered the limited adition dock
      6 month ago
      But didn't get it yet!!!
      When I will finely get it??

    37. Missing avatar

      Joanne on September 24, 2012

      Sign me up. I am currently waiting for my iohone5 to arrive in the mail so I definitely need the Lightning bolt in swappable cord mount. I did receive my elevation dock and absolutely LOVE IT!!!!!!

    38. Missing avatar

      Alex Clegg on September 24, 2012

      I'm still waiting on my Elevation docks and my iphone 5, I'm wondering how we will all purchase the new lightning connector for the docks after we recieve them. hopefully Casey and the team have more input on this coming to us soon.

    39. Joseph Binotto on September 23, 2012

      Looks like they already have a prototype! I really miss my elevation dock since I got my awesome iPhone 5!

    40. Missing avatar

      William Young on September 23, 2012

      Casey and team have announced that they will a Lightning bolt-in swappable cord mount coming soon. Check their blog -

      Let's hope they follow through and soon -

    41. Alex Fazekas-Paul on September 23, 2012

      My Elevation Dock is now officially a paper weight. Hope the replacement mount comes out sometime very soon.

    42. Missing avatar

      R. R. C. Keersemaker (deleted) on September 23, 2012

      With 15% still to make, when can I expect delivery of my order that was promised for some months ago? The current model would suit my iPhone 4S just fine.

    43. Rob Yeichner on September 22, 2012

      These make great paperweights for those like me that upgraded to the iPhone 5. Just put you paper in the desired location, pick up a dock and place it on the papers. There - the papers will not blow away. I never had a need for 4 paper weights like I have now but at least I am prepared if the world reverts back to a 1960's style of fan cooling and all-paper communications.

      Alternatively, I would love to be notified in 2014 when the new bolt-in connectors are available.

    44. John Luker on September 22, 2012

      @Jeremy: You can send it to me if you like. I still don't have mine and I'm not upgrading to the 5 for a while...

    45. Harald Striepe on September 22, 2012

      Will you be notifying customers of the availability of the iPhone 5 part?

    46. Jeremy Tran on September 22, 2012

      Sweet, finally got my new elevation dock in. A day after I upgraded to the new iPhone. This project is like a sadistic joke.

    47. Missing avatar

      Shauna Rand on September 22, 2012

      Hi Casey -Love the new dock but my I-phone 5 is coming soon. How soon before new cord is available?

    48. Leo Tong on September 22, 2012

      same, lightning connectors pleaseeeeee, much thx

    49. Missing avatar

      Holger Nagel on September 22, 2012

      HI Casey - before you deliver my dock please deliver it with the Lightning connector for Iphone 5 ASAP

    50. Missing avatar

      Drew Deutsch on September 21, 2012

      Casey, I need a new doc connector kit also. What's the ETA?