Making & Shipping
We have shipped thousands of Docks and are working to get the rest out as fast as possible. We know you are very eager to have them. Will be shipping about 500 per day through July to wrap this up.
We have been working through a bottleneck at bead blasting and anodizing - our vendor could not deliver at our planned and expected speed. We brought on another specialty metal finishing company, they have jumped on it very fast to match our finish quality and have already started delivering.
All the docks you see on these anodizing racks represent about 1/7th of what gets machined, anodized, assembled, packaged and shipped everyday.
As you can imagine, there is some friction in going from zero to mass production with parts that require this much work and precision - any machine marks and burrs have to be reworked or scrapped, anodizing that leaves a streak or the color is off has to be stripped and redone, off lasering has to be redone, circuit board assemblies that don't work are unbolted and swapped out, etc. We have 10x less fail QC than when we started production - it takes continual process improvements.
All cylinders - Our machine shops run over a mile in toolpaths every day of the week. Our anodizers are now hitting 500+ capacity per day in each of their three steps of glass bead blasting, electro-chemical micro polishing and anodizing. Lasering is turning around everything they receive in one day. When finished dock bodies arrive at our shop, we have 9 people dedicated to assembly, packaging and shipping - finished Docks are going out within 24 hours of their bodies arriving here.
Our custom compact USB chargers for the Dock+ versions look and work great, very glad we went to the extra effort to get them made and not go with 3rd party chargers.
If you need to contact us for an address change or anything else, please do so through firstname.lastname@example.org and not through kickstarter messenger, so our team or people can get back to you. More informal updates are posted on our Facebook page.
Casey + Elevation Lab