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Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
Undocking's a breeze and it works with cases. Built at a whole new level of quality with a beautifully minimal design.
12,521 backers pledged $1,464,706 to help bring this project to life.


We have three issues we are solving that are affecting shipping:

Plastic support - One of our molded pieces holding our connector needs to be shortened 0.2mm to make it fit better - the connector assembly cannot seat itself all the way down. The tool is in the process of being changed now.  Subtracting material from a molded part is a bit more difficult and time consuming than adding material because they must add steel to the tool by welding and then re-machining.

Circuit Board - We got our first small production run of PCBA's and they had quality issues. The main culprit was the soldering of the flexible FPC that connects our low-friction connector to the main board. We have adjusted the layout and the factory is building special fixturing and a PCBA test tool to make sure every one works before it ships to us. We err far on the side of risk mitigation and can't ship until we know the parts we send are working and durable. One luxury we don't have are a bunch of production Docks in the wild to see if and where anything fails.

USB power adapters - For the A/C power adapters for the Dock+ versions, we have been testing 4 samples each of 3 different models that we liked (as we mentioned in Update #9). After 1.5 months of real world testing, 3 different ones went bad. That makes all those a non-starter on our end. The good thing is we have kept working on our originally designed charger, intended for future use. We will now be going with it and we have a full court press on to get them made and certified asap.

In all, this is going to put us about 30 days beyond our expected date. We will be spending a small fortune to air ship pallets of parts that are delayed coming from Shenzen.

If you need to change your shipping address, no problem, just email us your info to and we will take care of it for you.

On the very brightside

Our custom low friction connector assembly is working great. These are technical, high-precision metal and plastic parts that are flat out difficult to design and make. We are the only company to have done this. We think you will be pleased and it will be worth the wait.

Audio sounds louder when its in the dock, especially on hard surfaces like your desktop. Our through-dock acoustic holes are doing their job.

Crushing metal. Stateside we are running like Secretariat. The guys at Treske Machining are doing an impressive job - they have gone to great lengths to dial in their toolpaths and processes to make gorgeous, perfectly machined, toolmark-free and deburred parts. You would think the glass bead blasting and anodizing would hide toolmarks, but it doesn't. That is why the machining has to be so good - and you will all see their work for yourselves soon. They will continue machining as we solve the other issues, so we should have a big inventory of machined bodies by that time.

Here are is quick update video I made of a working sample production Dock

Pressure cooker. You do not know stress until you have a successful KS project. I have had these recurring dreams of the whole internet outside my apartment with pitchforks and torches if we shipped late or the parts were crappy. And everything is magnified - any hiccups cause world-ending lows; when things go right, it's mass euphoria. The Gantt chart I made pre-Kickstarter had a solid 4 week buffer if anything like this had to be re-tooled or changed. At this bigger than expected scale, each of the dependent steps takes longer, so that buffer time goes away and any modifications affect ship time. Looking forward to my first solid night of sleep in 4 months when we can get that first Dock out the door.

Special thanks to Dan Day, our talented and tireless electrical engineer that has seen this project through. Having worked on much more difficult projects like debugging Intel chipsets, he has been meticulous with layout and signal integrity on these docks. An audiophile, you can thank him for the Japanese made ceramic EMI filters, designed for high-end audio, that are on the Dock+ versions. Dan will be taking his skills back to Intel next month and we wish him great things. 




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    1. Missing avatar

      Valerie Curry on April 27, 2012

      Just a quick THANK YOU for your updates... it makes all the difference as a consumer to be kept in the loop... all too often companies and/or skilled workers leave us wondering what is happening or if we are forgotten... again, thanks for intelligent business practices.

    2. Missing avatar

      Don Arbow on April 27, 2012

      Craig, the Dock+ doesn't require an adaptor, it comes with one if you want to charge your battery with the dock. From the description page: "Compact USB Wall chargers come with the Dock+ versions. You will have the option for international plugs as well."

      And thanks Casey, don't mind waiting for a quality product.

    3. Missing avatar

      Sonia Koval
      on April 27, 2012

      I'm with the others -- don't mind a delay to get a quality product.

    4. Aviv on April 27, 2012

      @Ronen I think the best solution would be for you to buy an additional Dock to keep at work! :)

    5. Aviv on April 27, 2012

      @Paul Yes, there will be a way to add a few docks to your order. Stay tuned :)

    6. Mike's Place Inc. on April 27, 2012

      Look GREAT! Can't wait to submit my custom logo ;)

    7. Missing avatar

      Mark Thomas on April 27, 2012

      Thanks for the update. Always great to hear how things are going (even the difficulties and problems). Happy to wait longer for the perfect product. Don't loose too much sleep, I don't own a pitchfork! :-)

    8. Craig Jessup on April 27, 2012

      Huh, I wasn't aware the Dock+ required a A/C adaptor; I live in the UK, so I'm not too sure what to do with that. Are you guys able to get hold of country-specific power adaptors?

    9. Paul Gutman on April 27, 2012

      Looking good! Still would love to see some machining/production video, if and when it's available.

      A ridiculous question, but in light of my wife deciding to get an iPhone, I have need of an extra dock (as I'm sure anyone would). Is there any way, either through Casey, or one of my co-Kickstarters, to get an additional one?

    10. Seq on April 27, 2012

      More than willing to wait with no complaints - just excitement here too!

    11. Markus Schiegl on April 27, 2012

      Thanks for the update. I prefer better quality to a rushed delivery any time!

    12. Missing avatar

      Robert Hux on April 27, 2012

      Any news on the etching? Can't wait to see it in person, looks awesome.

    13. Ronen Mendezitsky on April 27, 2012

      I don't mind the delays, but it looks like the insertion of the USB cable is done in a very difficult way, having to open up and expose the guts of the dock, plus you need a screwdriver whenever you want to replace between the cables. I want to carry the dock with me to work with the long cable and keep it @ home with the short one, why do I need to use a screwdriver each time, or alternatively carry the cable with me wherever I go.

    14. Grant Burry on April 27, 2012

      Delays are no problem. A finished product is better than a rushed product. Really excited for the Elevation Dock and I know you can pull it off.

    15. Missing avatar

      Eric Ingrody on April 27, 2012

      I have no problems with waiting, if it means a better product.

    16. Missing avatar

      Mont Rothstein on April 27, 2012

      Nothing but patience and excitement here. Thanks for the update. I'd rather have it done right then soon.

      P.S. The video you linked to is private.

    17. Carlos on April 27, 2012

      This is something that everyone should expect. I've been in a few KS projects and everyone has a delay, but I prefer a delay and get a great product :)

    18. Jose Reyes on April 27, 2012

      Keep it up Casey! No worries on delays. Btw I think the vimeo is private?

    19. Amy Houser on April 27, 2012

      What Wade said!

    20. Donald Whelan on April 27, 2012

      Looking great! Terrific work, Casey. Hope you all get some rest soon.

    21. Missing avatar

      Allapon Hutasingh on April 27, 2012

      Thank you for update, Casey! Make project for friend is Simple but Make Project for Sale is harder than even.

      I hope that everything come through and Elevation Dock will be in my hand in the end of next month!!

    22. Jon Simkins on April 27, 2012

      I am happy to wait a bit longer for a thing of beauty. The video is inspiring and the design and construction details look fantastic.

    23. Missing avatar

      sierraindigo on April 27, 2012

      Thanks for the update Casey. Personally I'd rather have a good dock tomorrow than a rubbish one today, so don't lose any sleep on my account.

    24. Missing avatar

      Trevor Gehman on April 27, 2012

      Keep it up, Casey! You're doing a great job! This is the first KickStarter project that I've backed, and I couldn't have picked a better one.

    25. Wade Meredith on April 27, 2012

      Thanks for the update. Shipping a crappy product on time is a great way to get the internet with pitchforks outside your door. Make it right and I'll be happy. Thanks for all your hard work. it sounds like things are coming together. I can't wait to see my dock. Woohoo!

    26. Missing avatar

      Cathy on April 27, 2012

      Happy to wait while you get it right. No pitchfork or torch. : ) No problems with the Vimeo video here.

    27. Joseph Wain on April 27, 2012

      Video on Vimeo is private – can you share on Youtube or make it public? Thanks!