Frequently Asked Questions
Are you guys trustable? I don't mean any offence, but I’ve been scammed on crowdfunding platform before.
Oh, of course, you have your right to doubt. We fully understand that. Our CEO got scammed not once but many times. :p
However, we are not just some random guys or shady startup that quickly rush to launch a project then disappear with the money. We are a proper company that bound by legal, we have got EV SSL (*) on our website, and got listed on Dun & Bradstreet database (D-U-N-S) as well. AirPlus is our first project, and we are currently working restlessly on other 3 innovations and doing this AirPlus is to gain your trust and experience on the crowdfunding platform.
Please rest your mind. We are fully trustable. We are here to stay.
- EV SSL: An EV SSL Certificate is the highest assurance certificate available and delivers a new level of trust to your website. (Source: https://www.instantssl.com/ev-ssl-certificate.html)
- D-U-N-S: Dun & Bradstreet (D&B) provides a D-U-N-S Number, a unique nine-digit identification number, for each physical location of your business. D-U-N-S Number assignment is FREE for all businesses required to register with the US Federal government for contracts or grants. (Source: https://fedgov.dnb.com/webform)Last updated:
Our Kickstarter account was created by our CEO under his personal name and too late to change to a company account. Moreover, to reduce R&D cost, HiQ - HomeIQ was founded on our CEO home’s country, so listing under a personal account is not incorrect.Last updated:
Is AirPlus compatible to the upcoming AirPower Charging Mat to be released by Apple? Will it be compatible with all the features from AirPower?
Apple said that the AirPower is Qi-compliant and it is designed to work with not only the iPhone 8, iPhone 8 Plus, iPhone X, Apple Watch, but also devices that has Qi wireless charging feature.
AirPlus is compatible with any Wireless Chargers with Qi wireless charging standard. So AirPlus is technically compatible with AirPower.Last updated:
- 12/06/2018 Kickstarter campaign will officially be ended.
- 20/06/2018 we will prepare Reward and ship it to you.
How can we do that? At this moment we are finalizing production prototype, it means next step is mass production, and we firmly believe that we can archive above timeline ;)Last updated:
So only 20 days projected to shipping and distribution, but 9 days till campaign ends. How are you planning to manufacture and start distribution in 11 days? Assuming these are made in China and as a designer and manufacturer/wholesaler of goods manufactu
You have your right to doubt us. However, quickly jump into conclude something is "flawed" without knowing our reason isn't fair for us. Please heard us out.
On Kickstarter, some campaigns need funds to turn things from an idea into reality, and some people already have done their homework (R&D), and they need funds to do mass production. We are the second type. This campaign, AirPlus, we paid for all the R&D BEFORE public the campaign.
To ensure that tight timeline is accurate, we have 3 designs going at the same time, and we picked the best of them, yet we still working hard every single day to tweak it to perfect it. In fact, until today, we have moulds, PCB and everything ready. You can check them on previous updates. Pictures, videos, etc. are included, they are on the public channel. We have already double check with the manufacturer about the possibility of the quantity that we estimated that we need, they can easily handle 1000 to 2000 per day. Everything is on the right track.
We do understand your point of view, but please rest assured that what we need is funds to do mass productions. A small secret for you, we are considering adding more colours to the collection ;)
As usual, if you still have any doubt, comment here, please. These exchanges are beneficial to our supporters and potential customers as well :)
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