Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Amazing! We are growing fast thanks to our fans like you! :) Thanks so much for your continuous support!
Just want to mention that I saw a Hickies commercial while on an American Airlines flight. Glad to see you guys are getting broader market exposure! I've enjoyed my Hickies and plan to eventually try the newer version once I wear out the current ones.
we are about to send announcement through email announcing the code, but for today's deal which is buy 3 or more get one pack free with free shipping, we are giving you an additional 30% off by using the code "Kickstarterxmas" at checkout :)
Hi Mariquel and Gaston - Where can I see these deals?
Hey Yaron! Thank you for reaching out! So as of right now, we are announcing new deals every 24 hrs, with a new deal going up at 8pm EST till Dec 12th. On Dec 10th though, we are going to announce a special deal that is exclusively only for Kickstarter Backers, so keep an eye out on our daily deals and our special one coming soon. If you have any other questions, please feel free to reach out to us at email@example.com
Hi Mariquel and Gaston - looking to buy new hickies (v2?) - any chance you guys are going to be offering something to the backers for the holidays?
@Alan Hey, thanks for the kind note. Sorry to hear that one of them snapped. If you could do us a huge favor, could you please email firstname.lastname@example.org and let them know that one of your HICKIES snapped so that they can help resolve this issue?
I've had mine in daily use since they first arrived and so far only one of them snapped. All in all I find them extremely useful and the black ones are subdued enough that they go nicely with shoes other than sneakers and sportswear quite well. Definitely looking forward to buying more hickies the next time I'm buying a pair of shoes.
This a little overdue but thank you so much for the replacement pairs of Hickies, you guys really went above and beyond to replace the ones that had broke on me! Thank you again, Hickies rock!
Just drop a line. :)
I was in Seoul on business trip three weeks ago yo my surprise there'd company that distribute Hickies in Korea. @__@
Good to see it's doing well...
@Adrien No problem. We received your email. Thanks so much for your support and feedback. Hope you had a great Fourth of July!
Thanks for the fast response, and Happy 4th of July! It's great to hear you guys are working on a new stronger type of Hickie, I plan on being a loyal customer so it's nice to know that there's something even better in the works. I sent an e-mail to that address in regards to the replacements but I forgot to mention on here (I did in the e-mail though) that I didn't actually save any of the ones that broke so I won't be able to send those ones back. Anyway thanks again for the fast response and for offering to replace the broken Hickies, and I hope that you guys are enjoying some 4th of July celebrations!
Thank you so much for the kind words and for being such a great backer and supporter. We love hearing all freedback. We are so sorry that your HICKIES snapped on you. We agree with you that it shouldn't happen. We are actually in the process of creating a new HICKIE that is stronger and more elastic. We want to make our product the best. Please email us at social@HICKIES.com so we can replace your broken HICKIES. We look forward to hearing from you
I just wanted to say that since receiving these last year I really do love not having to tie my main pair of sneakers anymore (I still have to do it the "old fashioned" way with my workout sneakers, kind of worried that using them while working out might cause some damage). After using them for the past 7 or 8 months I really find it funny that there was nothing like this for sneakers before Hickies were created because right now I can't imagine going back to laces. The reason that I am here today, though, is similar to Michael a few posts down. I love using these as replacements for having to tie sneakers, but out of the gray/white box that I ordered last year I've had at least 4 or 5 break on me. I originally ordered 4 boxes (2 for me, 2 for someone else) but I've actually only been using the grey/white ones since first using Hickies. In every case I wasn't doing anything extreme or anything in my sneakers, I have them on the pair that I wear to work and just regular going out sneakers so I'm still a little puzzled as to why they broke in the first place. Either way though I'm still happy with Hickies for what they can do, but as of right now I'm down to an even number of grey/white so if anymore break on me I'm going to have to switch it up with the black Hickies to keep each sneaker balanced or maybe do some sort of combination between the two.
@magestik Thanks for the kind words!!! We couldn't do it without the help and support of our great backers and fans since day one. Thanks for the support :)
Just came back from the usa, i saw several hickies for sale in a duty free shop at philadelphia airport !!
Again congratz on settling your business.
@Michael We are so sorry to hear about this experience with HICKIES. That cannot be fun at all for you. Rest assured, we are working on a solution to this problem. Release dates are TBA as of now, but we do hear what our backers have to say and we take it very seriously. We hope that you will revisit HICKIES again in the near future. Please keep your eyes open for updates and breaking news. Thanks for sharing with us your experience with HICKIES, we welcome all feedback. If there are any other questions, please don't hesitate to email us at email@example.com or firstname.lastname@example.org.
Yet another break on the top Hickies. Thats 3 breaks so far since I've had them and they didnt last a year! I'm walking around with more on one side of my foot then the other. Looks like I'm headed back to laces. To bad because I get a lot of inquiries about my kicks and how clean they look. I cant justify referring them until that pesky issue is fixed though. Got a reply from support once. But only to try pre stretching them and nothing since then so I did. But it still broke. There are a lot of comments about this issue. Any solution in sight? Already backed Lace Anchors after the second Hickie broke... just in case there was not.
@Debbie Thank you so much for the suggestion. Actually, don't want to give to much away before it's actually out, but we have a solution to you and your husbands problem. As I said, don't want to give away the secret just yet, but your experience with HICKIES is about to get a million times better.
Thank you so much for supporting us and helping us reach our goal. We wouldn't be where we are without the great help and support from you and your husband.
Make sure to follow us on Facbeook for some great updates to come :)
This comment has been removed by Kickstarter.
@Jeremy Your refund has been given. If there are any more issues please don't hesitate to email us at email@example.com. Thanks Jeremy
@Jeremy We are so sorry that you have not received your full refund yet. You are absolutely right, this is taking way to long. We will take care of this ASAP. Feel free to email our support, who will be taking care of your refund, at firstname.lastname@example.org. Once again Jeremy, we are terribly sorry for the delay. Thank you for your patience and understanding
Hi Hickies, i received an email that you wouldn't be sending me the hickies because i live in South Korea and you're worried about counterfeiting. That's fine, but I still haven't received the refund. This is taking too long. Please help to process the refund asap.
@Joses Thank you so much :) We love being social with everyone and hearing everyones thoughts and opinons, good or bad
Yes. I do agree about the communication though.
@Magestik Thank you so much. We really appreciate your kind words. Thanks for listening and following and supporting :)
I think you guys are doing great with communication, every kickstarter creators should follow your example, you are leaving a very good impression of your business.
Just wanted to share my feeling.
@Luis Si! Mandanos un mail a email@example.com que te pasamos el cupon de descuento ! :)
Che!, hay algún cupon disponible para un backer argento!
@Joses We are so sorry to hear about your experience with the HICKIES being to tight. We have created a video showing how to lace for a looser fit, check it out when you have a free minute. If there is anything else we can do for you, please email us at firstname.lastname@example.org. Here is the link: https://vimeo.com/57404806
Too tight. Hurt my feet. Have em on my vans and chucks. Pre stretched. Should also be a smaller size because they're too big for the lowest set of eyelets. Had to leave them out of the bottom because it looked ridiculous.
Hey Garrett, Yeah we have seen the Slikkies product. We have been trying to respectfully take action, but it is frustrating to see counterfeiters out on popular sites like Facebook and Amazon. If you continue to find stuff like this please let us know, email us at email@example.com
Thank you for being a loyal customer and supporter :)
Has anyone seen this crap? Sucks to see this happen, but wherever there is a good idea there is someone there to copy it.
Hope you guys have a legal team to handle this. Meanwhile I keep getting comments on mine and I'll keep sending them YOUR way!
@Michael Hey, we understand your frustration completely. We are working on different ways to fix this problem that people are having and will have a permeant solution soon. In the mean time, please email us at firstname.lastname@example.org so that we can resolve your broken HICKIE issue.
I swapped mine out right when we got them. I only wear a size 9.5 and have had the top hickie break on me twice since I also swapped .. Sorry, I like the product but broken loops area bust when it feels like your shoes are going to slide off. Anything we can do about this guy's? Might I suggest a little thicker, and a little longer top hickie . Any other fix in the meantime?
@Try G Oh no. That can't be fun. Please email us at email@example.com so that we can help fix this problem. That must be frustrating to have the top lace break more than once. We look forward to your email :)
I'm with you @Shaun Guth. I wear a size 13, have my hickies on only four out of six lace loops and break the top one on frequent basis. I've snapped about four now. I don't think people with larger feet were part of the QC process.
@Shuan Guth: We are so sorry to hear that! That shouldn't be happening. I can imagine that ordeal being a headache for you. Please email us at firstname.lastname@example.org so that we can further assist you and fix the problems you are having. Looking forward to your email. Thank you for your support and your feedback.
Been using my hickies since I received them late last year. 3 have broken, two of them come undone on a regular basis now. It's more work than tying my shoes at this point, so I'm going back to laces.
Too bad about the durability, because they're kind of fun to wear.
@Yaron Golan: Wow! Thanks man. That was really nice of you to say. We appreciatie you, our fans and supporters and backers a lot. We know without you guys none of this would be possible, so to ignore you or not give you credit for what you have done to help HICKIES would be wrong. So thank you for everything.
If you ever have suggestions for fun contests or anything community related, please email us at email@example.com
Just wanted to say - I really like how involved you are with the community. Always responsive and talking to your support base. It's so unfortunate that other project founders aren't as committed. Kudos guys.
Hey @Yaron Golan,
Thank you for the suggestion. It is something we have considered and currently looking into. We will keep you updated through Kickstarter. If you have any other suggestions or concerns, please feel free to email us at firstname.lastname@example.org
Thank you so much :)
Love Your Kicks
I think there has to be a larger size for hickes for shoes with a larger tongue area. Consider for your next version.
Hey Gunsta, have you tried pre-stretching them before putting them on your kicks?
Thank you for your suggestion on the design, we appreciate your comments and feedback.
In the mean time, watch this video for using HICKIES for a looser and wider fit.
my hickies were way too tight and i'm a petite size of a person....i say these are for kids.
i prefer my laces, somehow at first i thought the hickies would look cool but it's still missing some proportion adjustments...perhaps flattened instead of round bodied?
Friends and backers of HICKIES!
First off, we want to publicly thank all of you for making this project and dream come true. We want to share some good news with you to make you feel proud!
We just posted a new update under the update section announcing big news regarding HICKIES and the upcoming Grammys, as well as the hiring of a new experience manager to help all you with any questions or feedback.
We are so happy to know HICKIES backers are from all around the world. We would like to share through our social media updates, pictures of HICKIES in their new homes throughout the world.
Send us a picture to email@example.com of your HICKIES in their new environment (like the one you see below) and tell us where it is. In return, we will send a HICKIES t-shirt to the first 300 participants that send us a picture, and host a fun contest on FB to see who can guess where that place is!
With that said, who can guess where these HICKIES are kicking it?
Thank you for all the love, help and support from all of you.
Love Your Kicks!
Jeffery, we are sorry that they feel tight on your feet. Have you tried pre- stretching them? Here is a video showing you how to stretch them before putting them on your shoes (http://vimeo.com/57404806) If there is anything else that we can help you with or assist you in, please email us at firstname.lastname@example.org
Not a fan....too tight.....too prone to break. Sorry but this one was a FAIL!
@Scott Levine: Thanks for contacting us!
Please let me share with you some techniques we have to make the HICKIES loosen up:
1) You can pre-stretch the HICKIES before putting them on (they can be stretched to twice their size and then revert back to their original size). Once stretched, the HICKIES material loosens up.
2) We have created this video with a few techniques to hook the HICKIES in diverse ways for a wider fit: http://www.youtube.com/watch…
If neither of these work for you please send us an email at email@example.com and we will make it right for you.
Thanks for your support and help