An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
After receiving the coloured sleeves a few days ago. I've used them for a bit and I must say that they're notably better than the ones that originally came in the box. It fits more snug than the previous ones, with that better fitment it has given a better overall user experience.
They do have a matte like finish to them, from what i assume would because they used a different material perhaps? Because it feels more rubbery, which is a good thing, as it doesn't move as much.
I'm overall very happy with them and the dash. Hope everyone else has a good experience as I have.
So we got all these new colored skins I figured since I had some extras I would clip off the floppy end piece and cover the end with some sugru. It worked brialliantly to the point where I can hear my own resting heart rate. I have one ear canal that is slightly smaller than the other and I think this might be an easy fix for those troubled with fit problems. Of note, don't get sugru on your charging contacts or IR sensors. Otherwise this is a blast.
I have just got an iphone7 plus and bragi doesn't seem to work. On my 6s the dash would connect automatically but I have to manually connect each time now. And Iphone 7 says connected but can't play music through them. Anyone else had this problem?
Honestly I wish that Bragi can allow me to use the dash as ear plugs sometimes. I wish that it could be done through the app and it kills the dash and that pesky background hiss and when I want to start back my music I just pop them back in the charger, watch them breathe to reset and pop them back in my ears. That would be cool for studying or a plane ride.
Thanx 4 the extra selves .... what a nice surprise ..... I really love my Dash, use it every day and I am proud it is from Munich.... so there is something else than cars and beer that is worth recognition...
@Alice
From the information that I've gathered, you get 4 colours of the sleeve size that you selected in the email from a few months back regarding the stretch goal of $3,333,333. So, you don't get all the colours and the various sizes, just 1 size and 4 colours.
I just received my sleeves and I am in Hawaii. However, I thought that the colored FitSleeves were going to be like the white and black options, where they cover the entire Bragi Dash body? What I received was four sets of sleeves that cover only the ear plug portion of the Bragi, not the entire body. Is that the same for everyone else?
Still waiting for faulty dash to be replaced and close to two months have passed. This makes it clear that sales are a priority over customer service. I emailed support, but once again no responses to my polite request for update since I was told I would have a tracking number last week on Friday. Help!
Hey folks, I've tried and I just don't think the Dash is "for me." Truth is, I think I'm just not an earphone person...
Anyway, if anyone is interested in buying my Dash set, I will check comments here...leave me an email and I'll drop you a line. Looking for $150 for them.
@Aaron Young
Yeah, in looking around different places, I have read that this is an issue with other's as well. I had been listening to music for about 2 hours when it happened. For the first and only time. Have not had this happen so far today. Quite annoying though. Maybe a fix will come with the next firmware update.
I had that same issue about 1 week ago. The left Dash emitted a long monotone sound while music continued to play through the right. Luckily, I keep the charger in my gym bag and was back in action in no time, but had I been out on a run....(that's the reason I still use my Jaybirds for distance work).
@Remian7, it's an issue that a few have had with 2.1. Sitting them in the charger until the steady breathing starts is enough to get it working again.
Bragi want people to log a support ticket with details of what you were doing, what you were listening to, which app, which device, and maybe some more info I've forgotten.
Very odd. After a few minutes in the charger my Dash are back to normal and I can enjoy them again. But need to find out why the left put out that high frequency sound.
Well, just now experienced my first problem with my Dash. The left one actually. Was enjoying listening to music when, all of a sudden, there is a loud single note sound coming through and only music from the right. Will put back in charger and hope to use them a little later. Has anyone had this problem and, if so, could you direct me to where a solution may be posted.
My colour ones turned up today (I am in New Zealand) in both XS and Large. I have to say that the fit is better on these than the standard black ones. I am getting more bass due to the better fit. With the black ones I had to cut the ends of the large and use the XS just to get OK base. Now I just need to large.
Yep, got in this morning. Based on their existing line i think this should be great for sound quality, and will replace my rapidly deteriorating Earins
They don't look as well designed as the Earin's (particularly the case) but look more robust, and as i said, sound quliaty should be sublime
Will keep the dash for "exercise' (read, gardening)
This might be useful for people hampered by large smartphones while using the Dash.
Hidizs AP60 is a new small bluetooth(aptx)-capable digital audio player with decent specifications. It should be easier to position this nearer to the Dash than a large smartphone. Should also work with most existing or upcoming wireless earbuds (>BT4.0).
@Rohan
Thought of backing, but not sure about the Bluetooth connection between both the buds. They do have 2 antennas, so should be sufficient. But still, not too sure.
@Rohan
Yes, pledged this morning, backer #11. Had planned on getting 4, but the color selections would not be acceptable for those relatives I would be gifting them to. Might contact Bragi and see if Ivan add 3 more to my ore-order of The Headphone.
@anyone wondering about coloured sleeves:
From what I say on Facebook and comments here, only backers in HK so far seem to have gotten theirs. I mailed support and they said it would be shipped using UPS and they should be shipped by end of September.
I had a faulty white dash and returned the pair for a replacement nearly 6 weeks ago after getting approval to do so. Despite an initial response saying the replacement would be shipped within a week, nearly a month has passed and customer service is non responsive to my 3 requests so far for an update. Any guidance appreciated.
After deleting all the .bra files, it is now time to install the new 2.1 Update using the Recovery Update procedure.
Please follow the following instructions step by step.
1 Make sure both, The Dash and The Charger Case, are charged.
2 Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
3 Press the reset button of The Charger for 1 second.
4 After a few seconds "The Dash" should show up in your PC's or Mac's manager (sometimes it won't, continue in either way).
5 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
6 The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager again without reconnects.
7 Put the rapid update file "fwthedash_bl.bra" on The Dash. Open the link
http://update.bragi.com/firmware/latest/fwthedash_bl.bra for file download and disconnect the USB cable (don't reconnect).
8 The Dash will begin to blink rapidly which indicates the update has begun. Once your Dash is breathing in a normal way the update is completed. This process takes between up to 10 minutes. It is possible that the LED of The Dash might breath red, indicating that the battery was empty and is now charging.
9 Afterwards please perform the same procedure for the Right Dash by using this firmware file
@ Dennis - here you go I am breaking it up into 2 parts.
Please note that these are specific to my scenario, where the Dash was not stable enough to mount. And while the earpieces appeared to be dead, the lights were sort-of breathing in sync. If your problem is similar, then please go ahead. However, I would still suggest that you raise a support ticket. They do seem to respond and will give you specific instructions.
Also, these are provided as-is. Please don't hold me responsible if they don't work.
** Part 1 ***
1 Make sure both, The Dash and The Charger Case, are charged.
2 Insert only the Right Dash and attach it to your PC or Mac via USB (leave it attached).
3 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
4 The Right Dash will now boot into recovery and will show up in the PC's or Mac's file manager.
5 Delete any .bra files on the Dash and eject The Charger from your PC.
Remove the Right Dash from the Charger
1 Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
2 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
3 The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager
4 Delete any .bra files on the Dash
They seem to have upped their support response with you; I hope this is the early swallow that ushers a better Spring. What means of communication, do you think, was the one that got their quick attention?
@ttan, yes it was. The gave me instructions to mount each of the earpieces in recovery and then update using the rapid update method. I can send the icomplete nstructions to someone facing a similar problem, if required.
An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!
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Ältere Kommentare anzeigenAnders Öster vor rund 17 Stunden
Can't wait for November 21 :P
Juan Andrés Bastardo Tamayo am October 27
The Dash doesn't work with the Apple Watch. So it say that the code it's wrong when you do the pairing for Bluetooth.
Anders Öster am October 24
@Jonathan C - I had to try my colored sleeves now, and for me too they fit tighter in the ear and seems to perform better.
Jonathan An am October 19
@Jonathan C
Thanks for responding. I don't recall getting it with my dash. @Bragi, any chance you can send me one?
Jonathan C am October 19
After receiving the coloured sleeves a few days ago. I've used them for a bit and I must say that they're notably better than the ones that originally came in the box. It fits more snug than the previous ones, with that better fitment it has given a better overall user experience.
They do have a matte like finish to them, from what i assume would because they used a different material perhaps? Because it feels more rubbery, which is a good thing, as it doesn't move as much.
I'm overall very happy with them and the dash. Hope everyone else has a good experience as I have.
Chad Lagace am October 17
@Jonathan C
I was wondering the same thing. I don't recall getting it. Finally got the colored . Disappointed in the colors. Very muted colors. Oh well.
Jonathan C am October 13
@Jonathan An
Yes, it's the string with loops at the ends.
Jonathan An am October 12
Did anyone receive the leash with their dash?
Lance am October 10
sorry...deliver to Taiwan.
Lance am October 10
Hello Bragi, my right dash has a crack on it, do I have a chance to buy a new one from Taiwan ?
Akil Simon
Superbacker
am October 7
Btw, I can finally use my Dash for phone calls somewhat. The seal is the key.
Akil Simon
Superbacker
am October 7
So we got all these new colored skins I figured since I had some extras I would clip off the floppy end piece and cover the end with some sugru. It worked brialliantly to the point where I can hear my own resting heart rate. I have one ear canal that is slightly smaller than the other and I think this might be an easy fix for those troubled with fit problems. Of note, don't get sugru on your charging contacts or IR sensors. Otherwise this is a blast.
Ben Baskaran am October 5
I have just got an iphone7 plus and bragi doesn't seem to work. On my 6s the dash would connect automatically but I have to manually connect each time now. And Iphone 7 says connected but can't play music through them. Anyone else had this problem?
Akil Simon
Superbacker
am October 1
Honestly I wish that Bragi can allow me to use the dash as ear plugs sometimes. I wish that it could be done through the app and it kills the dash and that pesky background hiss and when I want to start back my music I just pop them back in the charger, watch them breathe to reset and pop them back in my ears. That would be cool for studying or a plane ride.
Christof Reithinger am October 1
Thanx 4 the extra selves .... what a nice surprise ..... I really love my Dash, use it every day and I am proud it is from Munich.... so there is something else than cars and beer that is worth recognition...
Jonathan An am September 30
Were we suppose to get the leash already? I didn't get mine with my dash. @Bragi please advise please.
Jonathan C am September 28
@Alice
From the information that I've gathered, you get 4 colours of the sleeve size that you selected in the email from a few months back regarding the stretch goal of $3,333,333. So, you don't get all the colours and the various sizes, just 1 size and 4 colours.
ttan am September 28
@Alice
It's stretch goal number 4.
https://www.youtube.com/watch…
Alice Swift am September 28
I just received my sleeves and I am in Hawaii. However, I thought that the colored FitSleeves were going to be like the white and black options, where they cover the entire Bragi Dash body? What I received was four sets of sleeves that cover only the ear plug portion of the Bragi, not the entire body. Is that the same for everyone else?
Matthew Clay am September 28
Are the coloured sleeves compatible with the headphone?
Neil Goodman am September 27
Got my colored covers today in Georgia, USA
richard am September 27
Still waiting for faulty dash to be replaced and close to two months have passed. This makes it clear that sales are a priority over customer service. I emailed support, but once again no responses to my polite request for update since I was told I would have a tracking number last week on Friday. Help!
Justin Speyer am September 27
Hey folks, I've tried and I just don't think the Dash is "for me." Truth is, I think I'm just not an earphone person...
Anyway, if anyone is interested in buying my Dash set, I will check comments here...leave me an email and I'll drop you a line. Looking for $150 for them.
Remiam7
Superbacker
am September 26
@Aaron Young
Yeah, in looking around different places, I have read that this is an issue with other's as well. I had been listening to music for about 2 hours when it happened. For the first and only time. Have not had this happen so far today. Quite annoying though. Maybe a fix will come with the next firmware update.
Aaron Young am September 26
@Remiam7,
I had that same issue about 1 week ago. The left Dash emitted a long monotone sound while music continued to play through the right. Luckily, I keep the charger in my gym bag and was back in action in no time, but had I been out on a run....(that's the reason I still use my Jaybirds for distance work).
Avidav am September 26
Received today the set of coloured sleeves in Belgium.
Remiam7
Superbacker
am September 26
@Ryan Moores
Thanks for the info. Will send a bug report.
Ryan Moores am September 26
@Remian7, it's an issue that a few have had with 2.1. Sitting them in the charger until the steady breathing starts is enough to get it working again.
Bragi want people to log a support ticket with details of what you were doing, what you were listening to, which app, which device, and maybe some more info I've forgotten.
Remiam7
Superbacker
am September 25
Very odd. After a few minutes in the charger my Dash are back to normal and I can enjoy them again. But need to find out why the left put out that high frequency sound.
Remiam7
Superbacker
am September 25
Well, just now experienced my first problem with my Dash. The left one actually. Was enjoying listening to music when, all of a sudden, there is a loud single note sound coming through and only music from the right. Will put back in charger and hope to use them a little later. Has anyone had this problem and, if so, could you direct me to where a solution may be posted.
tripp talbot am September 25
My colour ones turned up today (I am in New Zealand) in both XS and Large. I have to say that the fit is better on these than the standard black ones. I am getting more bass due to the better fit. With the black ones I had to cut the ends of the large and use the XS just to get OK base. Now I just need to large.
TMH am September 25
@Rohan
Yep, got in this morning. Based on their existing line i think this should be great for sound quality, and will replace my rapidly deteriorating Earins
They don't look as well designed as the Earin's (particularly the case) but look more robust, and as i said, sound quliaty should be sublime
Will keep the dash for "exercise' (read, gardening)
ttan am September 25
This might be useful for people hampered by large smartphones while using the Dash.
Hidizs AP60 is a new small bluetooth(aptx)-capable digital audio player with decent specifications. It should be easier to position this nearer to the Dash than a large smartphone. Should also work with most existing or upcoming wireless earbuds (>BT4.0).
I just ordered one myself.
Nisarg Malde am September 25
@Rohan
Thought of backing, but not sure about the Bluetooth connection between both the buds. They do have 2 antennas, so should be sufficient. But still, not too sure.
Remiam7
Superbacker
am September 25
@Rohan
Yes, pledged this morning, backer #11. Had planned on getting 4, but the color selections would not be acceptable for those relatives I would be gifting them to. Might contact Bragi and see if Ivan add 3 more to my ore-order of The Headphone.
Rohan am September 25
Anyone else also looking at the Trinity Phantom Air ?
Nisarg Malde am September 22
@Jonathan, the leash came in this box itself.
Jonathan An am September 22
Thanks Nisarg for the the heads up. Also, did anyone get the leash that was suppose to come with the dash?
Nisarg Malde am September 22
@anyone wondering about coloured sleeves:
From what I say on Facebook and comments here, only backers in HK so far seem to have gotten theirs. I mailed support and they said it would be shipped using UPS and they should be shipped by end of September.
richard am September 20
I had a faulty white dash and returned the pair for a replacement nearly 6 weeks ago after getting approval to do so. Despite an initial response saying the replacement would be shipped within a week, nearly a month has passed and customer service is non responsive to my 3 requests so far for an update. Any guidance appreciated.
TMH am September 20
Anyone tried their bragi on the iphone 7 yet?
I haven't, but my Earins work so much better than on the 6
Jeffrey E. Cahhal am September 19
Anyone know if there is an official Bragi forum?
marksman am September 19
I got mine too. Love the Kickstarter green.
TCM am September 19
Hey everyone, a news update.
~ I just got the Coloured FitSleeves today.
I'm in Hong Kong.
Rohan am September 19
** Part 2 **
After deleting all the .bra files, it is now time to install the new 2.1 Update using the Recovery Update procedure.
Please follow the following instructions step by step.
1 Make sure both, The Dash and The Charger Case, are charged.
2 Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
3 Press the reset button of The Charger for 1 second.
4 After a few seconds "The Dash" should show up in your PC's or Mac's manager (sometimes it won't, continue in either way).
5 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
6 The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager again without reconnects.
7 Put the rapid update file "fwthedash_bl.bra" on The Dash. Open the link
http://update.bragi.com/firmware/latest/fwthedash_bl.bra
for file download and disconnect the USB cable (don't reconnect).
8 The Dash will begin to blink rapidly which indicates the update has begun. Once your Dash is breathing in a normal way the update is completed. This process takes between up to 10 minutes. It is possible that the LED of The Dash might breath red, indicating that the battery was empty and is now charging.
9 Afterwards please perform the same procedure for the Right Dash by using this firmware file
http://update.bragi.com/firmware/latest/fwthedash_br.bra
called "fwthedash_br.bra".
10 Your Dash is now recovered.
Rohan am September 19
@ Dennis - here you go I am breaking it up into 2 parts.
Please note that these are specific to my scenario, where the Dash was not stable enough to mount. And while the earpieces appeared to be dead, the lights were sort-of breathing in sync. If your problem is similar, then please go ahead. However, I would still suggest that you raise a support ticket. They do seem to respond and will give you specific instructions.
Also, these are provided as-is. Please don't hold me responsible if they don't work.
** Part 1 ***
1 Make sure both, The Dash and The Charger Case, are charged.
2 Insert only the Right Dash and attach it to your PC or Mac via USB (leave it attached).
3 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
4 The Right Dash will now boot into recovery and will show up in the PC's or Mac's file manager.
5 Delete any .bra files on the Dash and eject The Charger from your PC.
Remove the Right Dash from the Charger
1 Insert only the Left Dash and attach it to your PC or Mac via USB (leave it attached).
2 Now press the reset button on The Charger for 5 seconds until The Charger LED blinks red three times.
3 The Left Dash will now boot into recovery and will show up in the PC's or Mac's file manager
4 Delete any .bra files on the Dash
Rohan am September 19
@ttan, I had raised a ticket at their support site and commented here. Looks like they are reading the comments section here too .
Dennis Marenius am September 18
@Rohan - could you please post the recovery process you got from Bragi. My Dash stopped working as well. Thanks
ttan am September 17
@Rohan
Good for you!
They seem to have upped their support response with you; I hope this is the early swallow that ushers a better Spring. What means of communication, do you think, was the one that got their quick attention?
Rohan am September 17
@ttan, yes it was. The gave me instructions to mount each of the earpieces in recovery and then update using the rapid update method. I can send the icomplete nstructions to someone facing a similar problem, if required.