The Float Shelf Has Landed
SHIPPING: The Float Shelves have arrived at our offices and, while the shelves look great, there were some issues with the shelves' packaging I wanted to address. So I decided to order additional packing materials to better protect the shelves while they're in transit to you. The packing materials should arrive on Tuesday or Wednesday, so we're planning to start shipping shelves before the end of next week. We're excited to be so close to putting Float Shelves in your hands.
SURVEYS: I'll be sending an email survey in the next day or two to confirm your shipping address. We can't send your Float Shelf to you until your shipping address is confirmed, so please return your survey as quickly as possible.
REFUNDS: A handful of people who wanted a Float Shelf for a thick-edged iMac or Apple display still need a refund. I hope to process these refunds by early next week.
If you have any questions, please contact me at firstname.lastname@example.org
Regards, Steve King | Founder & Designer | PRISM Designs | prismdesigns.com