Share this project

Done

Share this project

Done
Declutter your desktop with the largest, strongest, most elegant, and easiest to attach shelf for iMacs and Apple displays.
Declutter your desktop with the largest, strongest, most elegant, and easiest to attach shelf for iMacs and Apple displays.
Declutter your desktop with the largest, strongest, most elegant, and easiest to attach shelf for iMacs and Apple displays.
467 backers pledged $47,855 to help bring this project to life.

UPDATE: To Keep You Up to Date

3 likes

SHIPPING: To buffer Float Shelves in their white boxes against damage during shipment to the U.S. and to you, I've decided to order custom-made, tight-fitting, cardboard outer boxes to better protect the Float Shelves while in transit. Using protective outer boxes means we won't have to repackage each boxed Float Shelf in a larger shipping box with additional protective padding here in the U.S. This will save us time and money when we do our final shipping. That's good news!

The bad news is we'll lose some time in China, 2–3 weeks, while the outer boxes are manufactured. However, we'll save some time when we do the final mailing here in the U.S. When we receive the outer boxes and combine them with the white boxes for shipment we'll send you details about the ocean freight shipment.

REFUNDS: The bad news is I had to spend the money I'd set aside for refunds on the protective outer shipping boxes. The good news, however, is that I'll have enough funds from cash flow in about two weeks to begin making refunds in earnest. To date, I've only made a handful of refunds to those of you who ordered a Float Shelf for an older, thick-edged iMac or Apple display, and I apologize for not making refunds sooner. Please rest assured that everyone who needs a refund will get a refund! I absolutely guarantee and personally promise that everyone will be made whole in the next few weeks.

As always, please feel free to contact me by email or phone if you have any questions or if you have any particular issues I should know about.

Regards, Steve King | steve@prismdesign.com | 510-521-7914

P.S. I'll be in Las Vegas next week exhibiting at a trade show, so my next update will be in about ten days. More soon... – SK

Brian, Mervyn Chan, and 1 more person like this update.

Comments

Only backers can post comments. Log In
    1. Steve King 3-time creator on June 1, 2017

      Brian,

      I understand you don't like some of the news in my Update... but that doesn't mean I'm being deceptive or that what I'm sharing is a "crock". I'm certainly disappointed everything hasn't fallen perfectly into place. However, even big companies with vast resources suffer indignities, such as Apple and Antennagate.

      I will absolutely deliver on my promise to deliver Float Shelves and refunds. That said, I do have cash flow issues that have to be carefully managed, and everything is taking longer than I originally forecasted. However, the Float Shelves looks good and the incredibly tight tolerances required for the shelves to work well have been met. I remain confident that once the Float Shelves are finally delivered they will prove to be well worth the wait.

      I know no one likes waiting for a refund... so I understand I'm trying people's patience and I don't like that there's an annoyance factor that I have to live with. Despite any frustration I've engendered, I will not be dissuaded or deterred from delivering a quality version of what I still believe is an exceptional product concept—the Float Shelf.

      Regards, Steve King

    2. Brian Ricker on June 1, 2017

      "The bad news is I had to spend the money I'd set aside for refunds" ... what a crock ... do what you promised and what Kickstarter's Terms require ... refund the money