Frequently Asked Questions
It's very easy, you just have to check in the pledge you have chosen which Stretch Goal Level icon is indicated.
There are 3 levels of Free Stretch Goals:
- Green Level
- Blue Level
- Red Level
Once you know the icon that corresponds to you, you can check in the Stretch Goals section which ones you will get for Free with your pledge.Last updated:
Yes, most of the stretch goals are available in the Add-Ons section, you can add all the ones you want by increasing the amount corresponding to your current pledge.
If you don't want to add stretch goals as a complement you will receive one set of all applicable stretch goals according to your pledge. There are 3 levels of Free Stretch Goals.
The stretch goals are one set (from each stretch goal applicable) for each pledge, in no case there are duplicates.Last updated:
Yes. You can add your favorite Add-Ons to your contribution during and after the campaign funding period.
To manage the shipping costs and the choice of Add-Ons we will use the Backerkit platform.
In Backerkit you can choose all the Add-Ons you want and also tell us your shipping details to send your reward.
Both the shipping costs and the Add-Ons will be managed through Backerkit.Last updated:
Yes, with your contribution of 1€, you have access to choose the Add-Ons you want.
All you have to do is choose from the Add-Ons section and increase the total amount of all the Add-Ons you want to your current contribution.
Example: You want to add 1 "Tombstones Set 2" (15€) + 1 pack “Plundered Tombs” (15€) + 1 pack "Graveyard Obelisks" (10€), so you have:
Pledge ADD-ONS PASS = 1€
1 Tombstones Set 2 = 15€
1 Plundered Tombs = 15€
1 Graveyard Obelisks = 4€
TOTAL AMOUNT = 35€ >> this would be the total amount of your contribution
You can add the total amount of Add-Ons you want during the campaign on Kickstarter, or when it ends, via Backerkit (the pledges manager we'll use).
The shipping costs also will be managed through Backerkit.Last updated:
Will shipping costs be paid after the campaign? Can you explain more about the shipping costs and methods of shipment?
Yes, the exact shipping costs will be calculated at the end of the campaign according to the number of Free Stretch Goals achieved and the Add-Ons that each backer add, and will be paid separately through Backerkit.
After the end of the campaign, we will inform you of the exact shipping costs.
Please check the shipping section in the campaign to have an ESTIMATED amount.
We think that the shipping costs will be very similar to those indicated in the shipping section, but until the end of the campaign the final amounts will not be confirmed, and those that are now are ESTIMATED costs.
The shipping costs don't include customs fees or any special tax that may apply in some countries of destination outside the European Union. Shipping worldwide.
METHODS OF SHIPMENT ACCORDING TO THE COUNTRY OF DESTINATION:
- Spain, United States and Canada: For greater security, all shipments will have a tracking number.
- Europe (except Spain), America (Except USA and Canada), Asia, Oceania, Africa: You can choose between Standard Shipping (without tracking number) and Shipping with Tracking Number.
THERE ARE TWO SHIPPING METHODS:
- Standard Shipping: This option is WITHOUT TRACKING NUMBER, in case of any incident with the package we cannot ask for information from the transport company or open a claim. So, we cannot take responsibility in case of an incident during the transit of the package, or if the postal service loses it.
- Shipping WITH TRACKING NUMBER: With the tracking number we can request information from the transport company in case of any incident with the package, and open a claim if necessary.Last updated:
Free Stretch Goals can only be obtained, for free, during the funding period of the campaign, that is, only in KS, not later.
For us it's an effort and it's our way of thanking all the backers who helped us to achieve the main goal and unlock all the Stretch Goals, so we want to give them these free accessories.
After finishing the campaign the Pre-Order Store will be available in Backerkit, so that those who have not been able to arrive on time to the campaign can get their sets of Ancient Tombs, Cursed Trees, Skulls Walls and many other Add-Ons.
Some Stretch Goals are exclusive for this Kickstarter campaign, but many others are available in the Add-Ons section, it will be in the same way in the Pre-Order Store in Backerkit.Last updated:
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