Hackaball October Update
First off apologies for not communicating with you all sooner - it's been a busy few weeks getting everything in place, but I can confirm that the Hackaballs are in their warehouses, ready for despatch.
We’re currently doing tests on a small sample of the balls to ensure they are good for shipping. So far we’re very happy with the quality of hardware and firmware. As with all electronic products, there are a few in the batch that are faulty but the failure rate is within industry norms.
If all goes to plan we'll be shipping Hackaballs from our UK warehouse next week, and from the US warehouse the week after that. If for any reason you do have a problem with your Hackaball, you'll be able to get in touch with email@example.com for help, and we'll get you sorted out.
Valentina, Hackaball Community Manager