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The end of the Multiverse! Featuring the final SotM expansion, packs of every variant card ever, and the Ultimate Collector's Case!
The end of the Multiverse! Featuring the final SotM expansion, packs of every variant card ever, and the Ultimate Collector's Case!
9,982 backers pledged $1,518,321 to help bring this project to life.

Reflections on OblivAeon by Paul Bender

Posted by GreaterThanGames (Creator)
210 likes

Greetings OblivAeon backers, this is Paul Bender, CEO of Greater Than Games. I want to share with you a series of thoughts on and lessons from the OblivAeon Kickstarter. This update has been quite challenging to write, and I’ve started and discarded my progress a number of times in search of the correct way to frame it. In the end, I opted for loquacity; we’ll see how it turned out!

Demographers often talk about how the post WWII Baby Boom generation forced institutions to change throughout the west due to its size. First childbirth and childcare, then schooling, then work and homeownership, and now, finally, retirement and senior care. At each life stage, social institutions were forced to expand and adapt in the face of this massive cohort. In this way, OblivAeon was Greater Than Games’ “ Baby Boom Generation”. It was so massive that, at every stage of the project, we were forced to change and adapt in ways we did not anticipate. Since you Kickstarter backers were the initiators of this whole enormous project, and since a number of these challenges impacted you negativity, either directly or indirectly, I wanted to share with you my reflections on the project now that it has drawn to a close.

The first major challenge we encountered was in art, playtesting, and design. We had developed a number of Sentinels expansions over the years, some quite complex in their own way, and we were confident that we had a handle on how long it would take us to develop OblivAeon. We were wrong. Not only did we inflate the volume of work by unlocking a huge number of stretch goals, but the design of the most complex mechanics we had ever attempted, coupled with the challenge of properly ending the multiverse storyline, was an undertaking like no other. Throughout the process, Christopher struggled with writing burnout and Adam suffered a repetitive motion injury in his drawing hand. Going forward, we have learned to be more judicious with our stretch goal unlocks during a Kickstarter campaign, and to better factor the time cost of complexity into our release projections.

We began to work on the production of the most complicated component for this Kickstarter, the Collector’s Case, in parallel with the design of the actual game. This was a fortunate decision, because that process was beset with production problems. Before launching the campaign, we had commissioned a prototype and gotten a quote for the Case from some factories in China. We would up going with a factory that has a lot of experience making fairly complex cardboard items, and we were happy with both the prototype and the quote that they sent us. Unfortunately, in their initial quote, the factory wildly underestimated the amount of labor it would require to build the case at scale. After months of back and forth to get the details correct, the unit price of the case was twice what we’d been quoted at the beginning of the campaign. After several more months of negotiation, we got the factory to drop the price slightly for this initial order since the initial quote was their error, but the price was still substantially higher than we’d budgeted. This compromise got us the case we wanted, but left us and the factory both in a situation where we lost money on every single case. Due to the number of problems we had with the Ultimate Collector’s Case, we learned that we cannot reasonably make a product of that type again, both for production reasons, and due to issues of shipping (which I’ll talk about more in a bit).

The size of the OblivAeon Kickstarter, in particular the volume of the Collector’s Case, caused several warehousing and shipping problems. We knew going into the fulfillment of the campaign that we would need more warehouse space than we had available to move all of the product. Fortunately, we were able to negotiate with the factory to send the OblivAeon items pre-packaged in shipping boxes for fast turnaround. Unfortunately, we ran into several problems with this otherwise excellent plan. The first was that, against our instructions, the factory sent us the mini-expansions first and separately rather than packing them in the pre-packed boxes. This along cost us hundreds of hours of labor and delays. Rather than labeling cartons as they came in and immediately shipping them out of our warehouse, we were forced to open every single carton, put the required mini-expansions inside, and reseal it, turning a 3-person task into a 6 person task. Second, the factory underestimated the effects of volume on their production process, meaning that the product arrived at our warehouse in staggered waves several weeks apart, stretching out fulfillment and resulting in delivery delays for a number of backers. Finally, the products in these waves were packed in a very efficient way, but as a result arrived at our warehouse in a different order than we were originally told. This lead to some confusion and frustration on the part of backers, as product arrived and was shipped in an unanticipated order. Once again, most of these problems were caused by the volume of the Collector’s Case and the factory’s understandable inexperience dealing with a product of that size. However, by far the biggest source of delay and expense for GTG was the erroneous early shipment of the mini-expansions.

The other shipping problem we encountered relates to how FedEx and other shipping companies bill parcel shipments. Back in 2016 when we ran the OblivAeon Kickstarter, there were several shipping services available that charged for parcel shipping based on the actual weight of the parcel. For example, if the Ultimate Collector’s Case weighs 6lb when packed in a box, they’d charge a shipping rate based on that 6lb weight. Unfortunately, in the intervening years, all of those services switched over to dimensional weight rating, which takes into account volume and charges based on the size of the box. As a consequence, that 6lb Case, due to its size, would now be rated as something like 32lbs. As you might imagine, this represents a significant increase in shipping charges. The other shipping issue related to the interpretation and enforcement of VAT in Europe. Since 2016, EU customs has clarified their interpretation of European customs law to state that customs charges must be paid on the actual purchase price of a good (and NOT the manufacturing or wholesale cost), PLUS any charged shipping. We are not happy with this ruling, but there is nothing we can do about it, and it cost us many thousands of additional dollars when fulfilling this campaign. Both of these issues were unforeseen corporate or governmental policy changes that dramatically increased the price of the campaign. We will now take them into account going forward, but they serve to illustrate the kind of problems that can crop up and severely damage a campaign’s budget.

Once we started fulfilling orders, we discovered another major problem; our customer service solution at Greater Than Games was woefully underprepared to deal with all of the problems that naturally arise when shipping over 12,000 parcels. As customer service issues started coming in, they built up much faster than our system and personnel at the time could handle. Compounding this problem was the fact that Gen Con pulled nearly everyone out of the office during the beginning of fulfillment, and then kept nearly everyone in the warehouse packing boxes. As a consequence, we did not learn the full extent of the customer service catastrophe until we were months into the problem. Since that time, we have managed to clean up our backlog, put several new policies in place, and dramatically reorganize that aspect of our business (including hiring Katie, who has been a tremendous help with this process!). However, from the perspective of any backer who had problems with their shipment, this was definitely the biggest problem with this campaign, it was definitely GTG’s fault, and we want to sincerely apologize for any stress or issues that it caused.

The final issue that OblivAeon caused is more subtle, but ultimately quite significant for GTG as a business. Due to the amount of time it took to design and fulfill all of the items from the OblivAeon campaign, our release schedule suffered a dramatic setback. You might notice that we released very few new products in 2018; this was due to a lack of development time in 2017, when nearly all of our resources were devoted to finishing and producing OblivAeon. A nearly complete lack of new releases in a calendar year is obviously problematic for a game publishing company, and is a situation we are only just now starting to rectify.

OblivAeon was an incredibly valuable project for our business from an educational standpoint, and we are very pleased and satisfied with the project we produced from a story and gameplay perspective. However, I think it is very important to state that, if we had been a smaller publisher with less other revenue, it would have bankrupted our company. Very small errors in estimating timelines, labor requirements, or shipping costs can have catastrophic consequences when a project reaches this scale, and this project suffered from all of them. Those errors and delays not only caused cash flow problems, but also a lot of delays, which negatively impacted you as backers. Those delays, combined with our customer service problems, ran the risk of severely damaging our company’s brand and reputation with you as consumers. Ultimately, the OblivAeon Kickstarter Campaign was an exciting but dangerous event in the history of Greater Than Games. Fortunately, I feel that it has made us a much stronger and more professional company as it moved through each department, and I hope that, for all of the frustrations, the final product was worth the wait.

~Paul Bender

Comments

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    1. Missing avatar

      deanit on

      Thank you. This is a good mea culpa.

      I still don't regret backing the project, and I wish you all continued success!

    2. Missing avatar

      Martin Dawson on

      So... you're saying OblivAeon was a massive company-wide event that was very nearly catastrophic even though everything turned out fine in the end?

      Sounds about right.

    3. Douglas Morse on

      What you describe: over committing stretch goals, production problems, shipping nightmares, and work slowing down for 1-2 years is EXACTLY what happened to Steve Jackson Games on their Ogre Kickstarter. It cost their company in many ways as well. Glad you are able to move forward.

    4. Joey Vieira on

      Wow... Thank you for this. Love the product. And now I'm looking forward to the RPG! I just hope it doesn't take two years... :-D

    5. Arsonor
      Superbacker
      on

      Definitely worth the wait. Glad you were able to recover, and these are things to consider when we quickly judge other game designers who shoot for the moon, but don't have a cushion to land on when they miss.

      Thank you for being so transparent, and toughing out a long development cycle to make this game the thing it turned into.

    6. Missing avatar

      Steven Griffith on

      This was definitely a really interesting read. Thanks for sharing. For all the ups and downs, to me you guys always have your hearts in the right place so I trust you to deliver what you say you will. Plus your games are some of my favorites, so if you started a new story line using the same mechanics even if you said up front it would take as long as this campaign to fulfill I would back it.

    7. Missing avatar

      Jason on

      Paul, this was a fascinating post mortem; thank you. I'm glad GTG was not bankrupted by this project but I'm glad you posted this. I have zero complaints about anything along the way and appreciate the efforts that you took to make it happen. I'm sure this has been said a million times before but people need to remember that Kickstarter is not a retail outlet but a way to invest in a product complete with all the risks. Sometimes creators bite off more than they can chew. Thankfully GTG was able to pull it all off.

    8. Missing avatar

      Luke on

      Paul thank you for the reflection on OblivAeon. While OblivAeon cost Greater Than Games financially, I am happy that it did not lead to anything more serious. I have been a fan of SotM from the start. I did not back the big box just the base expansion(because I had everything else). I have played some of it but I do not see us playing OblivAeon as the big bad, just too much there.

    9. Richard Sandberg on

      Did it take a really long time... yeah it did. I now understand a little more why although I kind of figured it was something like that. Some people like to hear all the details so that post was good for them. In the end even though it took awhile the important thing is that it is a good product. It completed a great game and I really couldn’t be more pleased with the final production. I am never hurting for a game to play so for me the delay wasn’t that big of a deal and this is a game I don’t think I will ever get rid of. I’m sorry if you lost money on the project but I hope that besides the lessons learned you can at least take some pride in knowing you can created something that many of us will enjoy for decades to come.

    10. GreaterThanGames 14-time creator on

      @Jeremy
      I know that Earth-Prime will be fully compatible, but other than that we don't have anything to do with the production and pricing; that is entirely a Green Ronin business decision.

      @thornae
      Yes, quite frequently! Jamey is also in St. Louis, and we grab lunch about once a month.

    11. Matthew Latham on

      Jeremy and James hit it right on the head.

    12. Missing avatar

      Kyle Mack on

      Vote of support, I really appreciate the transparency. It is not easy to pull back the curtain to let us know how rough it was for you as a company. A lot of that I had guessed at, but seeing it all laid out with the phrase it would of bankrupted a smaller company was eye opening.

      While this kickstarter had its delays and struggles, I really enjoyed the updates, and the collector case is amazing. Ill try to appreciate it even more now knowing how unlikely it will be to see something else like it again.

      I also second the vote to see if Harvard or one of the other business schools would appreciate this as a business case. I am sure it would be a fascinating read and a great lessons learned for crowd funding as a business.

    13. Missing avatar

      Jeremy Yoder on

      I meant "vast minority" in my previous post, but I can't edit it.

    14. Missing avatar

      Jeremy Yoder on

      Thanks for the post, though I'd like to not see any more "epic" game attempts. SotM was great with exps trickling out, creating new combos. While I've played "regular" game with all the new heroes, environments, and villains from this KS, I'll never play Oblivaeon mode. I know some have, but they seem in the vast majority, and even less who enjoy it. The final nail for me was when Earth-Prime hit KS -- such an odd mish-mash of content with lousy stretch goals that I couldn't back it; seemed really bad form with Oblivaeon struggling so badly.

      Thanks for the post, and glad you survived. So will Earth-Prime be fully SotM compatible and have a far more reasonable price when it hits retail? (Seems the closest I get to new SotM content, though I've zero desire for non-SotM items, so depending on price bump from those, I may still pass on it.)

    15. thornae
      Superbacker
      on

      Great to see such an open and honest post from a company.
      (Do y'all and Jamey Stegmaier ever sit down together and commiserate about the problems with overly successful Kickstarters?)

    16. Chris on

      Thank you for taking the time to write this Paul, I know it couldn't have been easy.

      I think one of the things I am coming to truly respect about GtG is how adversity affects the company. You guys nearly went bankrupt once before, and you turned it around, added to your library of games, and came out better for it.

      Oblivaeon is honestly still harming your company, but I think that the lessons you learned, the solutions you implemented, and the truly epic final product are going to end with you guys once more stronger than you once were.

      And, the elephant in the room for me, Prime War. Tactics was ok, but the Broken City Pre-Order was a massive failure and has hurt your guys image almost as much as Oblivaeon. But, I've played the demo of Prime War and it is the most fun I've had in a long time. Once that product hits the public, I think again we will see that no matter how dark it gets, no matter how battered you all are, you will emerge with your heads high and ready to tackle bigger and better things.

      You guys are inspirational and I can't wait to see what comes down the pipe in 2020 or even 2025

    17. Missing avatar

      Jason M. Batchelor on

      Paul, Christopher, Adam, and Co.,
      While I had moments of frustration with how the project kept seeing roadblock after roadblock, through it all, my greatest worry was how it was impacting you and your company. It's incredibly refreshing to see a company that treats its employees and fans with so much love and respect, and as I've stated before, Sentinels was a watershed moment in board gaming for me and my family that I wouldn't trade for anything. I'm glad to see that you're taking these lessons to heart, because it can only strengthen your future efforts, and I think people have obviously shown that your products still mean the world to many gamers (I mean, holy crap, it took what, 15 minutes to fund Jagged Earth, right??). So, while you may have to do more "show, don't tell" to win back the backers who got the worst of the OblivAeon campaign, I think it'll only make your future brighter in the long run.

      Keep pushing on, and I can't wait to see where the RPG takes you guys!

    18. Jason Richmond
      Superbacker
      on

      I appreciate the honesty here.
      The ongoing updates were critical to keeping me a happy camper.
      It's a great product, we have had much enjoyment from it.
      Growing pains as a small firm are to be expected. All things considered you folks did a great job.

      We look forward to supporting your company in the future.
      Thanks for the great game!

    19. Missing avatar

      James on

      To be honest, reading through the constant update of problems and delays built such a deep amount of frustration and resentment in me that this was my first and last Kickstarter I will ever participate in.

      Forgetting all of the other massive issues and problems that occurred, the worst part to me was that by the time I finally got OblivAeon, no one wanted to play it. We'd kind of moved past Sentinels after years of no new content and only frustration. The burning excitement I'd managed to hold onto for a good while finally waned. Now I have an expensive box of cardboard that I doubt anyone here will ever even play.

      It has been a real disappointment.

    20. GreaterThanGames 14-time creator on

      @John Skotnik
      You are definitely correct. The double shipment to some folks, which was completely our error, was definitely fairly painful financially.

      @Damien Smith
      Regarding the Sentinel Tactics replacement, yes! We announced last year that the replacement will be called Prime War, and we are quite far along in playtesting and development. We’ve been showing off prototypes at Gen Con and PAX Unplugged, and anticipate having a much farther along prototype at Gen Con this year (and hopefully at UK Games Expo as well!)

    21. Perry Grosshans on

      Thanks for the update! I, like many many others here, had/have no problems with delays when the Kickstarter product comes out as a worthy product, which Olivaeon is! So many things can get out of control when it is out of your hands, so I completely understand. As it seems many, many others do! Go keep making Great Games!!

    22. Fred Hicks / Evil Hat Productions
      Superbacker
      on

      Speaking as another games publisher that's done both board games and book (RPG) games, the ease of producing and deploying a bunch-of-books type Kickstarter is *orders of magnitude* easier than something like OblivAeon. I see absolutely no reason to worry about the ability to deliver on the RPG Kickstarter. Most of the challenges involved in this one simply don't apply to that one.

    23. Christopher Blocher on

      Oblivaeon, the cosmic threat to the entire multiverse, also an existential threat to GTG. Well, at least it was thematically appropriate.

      Thank you for all your hard work and dedication. SotM is one of my favoriate games, and I am glad your perserverience conquered each challenge.

    24. Shammar on

      Like always you and your team still did a wonderful job, and I look forward to your new products. Thank you, for being dedicated to your customers, and to your product.

    25. Matthew Latham on

      Kyle and Ben offered honest actionable and honest feedback. Thank you for braving the sea of white nights to try to deliver needed perspective

    26. Damien Smith on

      Always appreciate a peek behind the curtain. Glad you guys made it. Any word on the tactical game replacing the 2 expansions preorders many moons ago?

    27. Karl Maurer
      Superbacker
      on

      As with others here, thank you for all your openness and honesty. It are those factors that kept me willing to wait for what I knew, in the end, would be the wonderful product that it all turned into. I am proud to have the Collector's Edition box and all the elements that came through this. And your company's willingness to 'own' the issues and not foist them off on outside forces and give up on things when the going got rough is why I continue to support your projects. Thank you for the forthright transparency.

    28. Robert W. Struble on

      Many, many companies have stumbled or failed while making the transition from a personally run "hobby business" to a professional large scale corporation. So often they find what worked before turns out to be unmanageable and unworkable on a larger scale. Management has to change from being directly hands on and personally involved in every decision to delegating and outsourcing. I know it has been a rocky road but I believe your company is successfully making the change.

    29. John Skotnik on

      Thank you for the openness and honesty. I really, _really_ appreciate it, and frankly, expect it from kickstarter projects. It is disappointing when projects are delayed, but I'd rather have (informed) delays and the right product than a rushed yet unfinished product.

      You didn't mention it precisely, but I'm assuming that the double shipments to some folks (myself included) didn't help either.

      Please keep making games and learning from your experiences. I look forward to purchasing many more of your fine products.

    30. Dustin Acosta on

      Thank you for everything. I was more than happy to fund this last year chapter of the Sentinels. It is such a great game. The wait may have been long, but more than worth it.

    31. Dan
      Superbacker
      on

      Thanks for the story. You kept the updates coming so i was completely happy with the campaign and did not even notice the delays. Glad to hear you where able to keep the company afloat. Can't wait to see what your next project will be.

    32. FatPob
      Superbacker
      on

      Nice Post.
      I think this would be good to post in blogs and forums as advice to other companies with ambitious dreams for a kickstarter campaign.

    33. Leigh Ryan on

      Soooo... when's the second printing? :)

    34. Anestis Kozakis
      Superbacker
      on

      Thank you for the open and honest discourse.
      To those still complaining - seriously? Some things, as mentioned int he update, were out of GTG's control.
      I have always said I'd rather wait and have something that is near-perfect the first time, than something cheap, shoddy, and unusable, so I was happy to wait for the finished product, and boy is it ever beautiful (specifically the collector's box).
      I'm glad GTG has learned from this experience going forward, and I cannot wait for the RPG.
      As with others, I have had nothing but good customer service. If I don't receive a response within a week I send a polite reminder.
      No use getting upset or angry it just stresses out people more.

    35. johnklauk on

      Thanks for this final update and the honesty and knowledge shared. I hope this make a positive impact for GtG moving forward, and wish all at GtG the best of luck. I will monitor any future kickstarters and see how they go before the mistakes made on this one earn back my business. You didn't lose mine, but I'm more cautious to support any endeavor at the outset as a result of the mismanagement of this one. This is a step in the right direction. I will count myself fortunate that this has been my least successful KS campaign to date?

    36. Missing avatar

      jthees on

      Good grief. So many people complaining about this update.

      This was a huge undertaking that got bigger as ambitious goals were hit time and time again, and they got in over their head. They communicated well the whole time, remedied every issue, and put out a really impressive product.

      Did we all want it a year sooner? Sure, even GTG clearly stated as much. But the end result was an incredible product that delivered on every tangible promised.

      At the end of the day, I'll take a late KS that over-delivers and communicates well over one that falls short of expectations just to arrive on time while the company goes radio silent.

      TL;DR, thanks for the hard work here, GTG. Thanks for this very educational post mortem, Paul.

    37. Julia Shepherd on

      No wonder you guys seemed so stressed at GenCon! I'm really glad you were able to work through the issues, and ultimately deliver a top quality product. I carried around the full box for about a month, to show it off to all my dork friends. :) I really appreciate the openness and frequent updates throughout the process. I, for one, plan to keep saving the multiverse.

    38. Shervyn von Hoerl
      Superbacker
      on

      Guys, I am so sorry that this was such a difficult and arduous process that put the company at risk. I’m unbelievably glad you all survived it. The game is brilliant. As are all the other products you’ve developed and put out over the last few years. I’m super excited by the RPG and can’t wait to get my hands on the print version.

    39. GreaterThanGames 14-time creator on

      @Andrew
      I tried to explain that above, but I can certainly elaborate more. Given how long it took us to develop the other expansions for Sentinels, we thought that the OblivAeon encounter itself was nearly complete. Unfortunately, we were wildly mistaken, since we had never developed or designed an encounter like that for SotM before. That, coupled with the fact that we unlocked essentially an entire second full-sized expansion worth of characters as stretch goals, meant that our original estimates of what "almost done" meant were very far from reality.

      @Kyle
      For Kyle and anyone else worried about potential delays on the RPG Kickstarter, the only assurance that I can give you is this post and that we think we have learned a lot from the experiences I've outlined here. Ultimately, there is always a chance of delays when it comes to estimated development timelines, and there is no way around that fact.

    40. Lucas Fox on

      Paul,

      Thank You for the transparency. I feel I am from a differ minded group of folks that thinks, it’s done when the publisher feels it’s done. The extra time to make sure things were perfect was understandable. I was a little annoyed because when i did get that giant box, it wasn’t working right (the drawers were stuck). But i knew you all would make good.

      Thank you for the transparency, I do really appreciate it. :) And if people read the whole thing there was an apology in there. So all and all thank you very much. Keep up the good work!

      Cheers,

    41. Missing avatar

      eric on

      All these LONG winded emails and no SHORT apology. What you've learned is not useful until AFTER a real apology for not just the delay, but the long winded messages to try to justify breaking your promises.

      Just apologize if you want my business.

    42. kerskine on

      Very interesting read Paul. I'm really glad it didn't bankrupt you guys. I always get nervous when companies take on something different, like when someone decides to throw in miniatures. The box looked dangerous from the start.

    43. Andrew Day on

      Can you comment as to why you launched this kickstarter when it was clearly nowhere near ready for you to show it off? Usually when you have launched projects in the past they are either completed or very nearly so, but hearing that it took nearly two years to playtest the Oblivaeon encounter itself put a really bad taste in my mouth. I felt extorted with this project, like I paid for something that didn't exist. If you needed the money to keep the lights on I completely support that, but just that admission would be nice to hear.

    44. Missing avatar

      Adam on

      Thanks for the transparency. I was not someone who was affected very much by the mishaps, and I had no idea how badly it was all affecting the bottom line. So glad you’ve survived and are now stronger for it.

    45. The Blue-Eyed Bard on

      Wow. That's a lot more responses than I was expecting.

      Thank you for the transparency, Paul. I knew the work you guys was doing was overwhelming, but damn. I'm glad you all came out the other side in one piece, and hope you don't wind up in anything that stressful again anytime soon.

      At least not until Oblivaeon 2: The Bigger, More Complicated Sequel!

    46. Ben Turner
      Superbacker
      on

      Good write up, thanks for sharing this post-mortem

      There is a non-tangible effect of the delays too, which is I think a lot of the buzz and enthusiasm for the sentinels game died down too. I certainly haven’t got it to the table after it’s eventual arrival (and that certainly makes me cautious to consider any RPG book set in the universe)

      But it’s a great game, I’m sure it will weather the sweeping tides that the cult of the new brings, and it’ll get off the shelf one day. What got finally delivered was amazing quality and production - for that I’m a content pledger.

    47. Ikalios
      Superbacker
      on

      Really interesting update, even if that was a dark side of the project, I appreciate that you share it with us. I must say, kudos to you about how you handled all of those problems. That, in my opinion, will increase the confidence of your buyers in your future projects (even if you delivered multiple projects)

      FYI : All retail stores around are in backorder of Sentinels games.

    48. Kyle Anderson on

      I am glad GTG weathered all this.

      My enthusiasm for the game has not. I still have not played OblivAeon or any of the new stuff that came with it.

      It was fun to organize my whole collection into the Case, though, and it is the first game for which I have bought card sleeves. Trying to work up the excitement to do that soon.

      I waited for years (since playing an early draft at GenCon) for the RPG. I was halfway through selecting my items to back it, and stopped.

      What assurance can you give potential backers that we will receive the product within reasonable time and without unreasonable hassle?

      Otherwise, I will wait for the wide release.

      Thanks.

      (p.s. Still love your universe, and enjoy the Letters Page.)

    49. Augustine Von Freiburg
      Superbacker
      on

      "@Scott Bender: "I generally assume that people around me are operating in good faith, and I always assume that they face troubles and challenges I have no inkling of. So, I wan't particularly upset but events as they unfolded with the campaign. That said, I find such "peeks behind the curtain" to be interesting and informative. Thanks for sharing with us!"

      Exactly this. Sure we waited a long time but I think that the wait was worth it in the end. It's not like I have a lack of games to play :-| (I can't count how many games I have that I haven't even had a chance to play yet...) I'm also very glad that GTG didn't go under because of this undertaking. I will continue to back GTG as they release games that fit my bill.

    50. Missing avatar

      QuidEst on

      Very glad that, despite the significant setbacks, you were able to stay afloat and pull it off! Thank you for all the hard work.