The Ultimate Update of 2018!
Hello all you wonderful humans! Maggie here! Happy December! Since we do monthly updates, this will be the last update this year, but have no fear! You will receive an update in January and hopefully that will be our final update for this campaign!
With that in mind, let’s get down to business! I want to talk to you about how our replacement parts shipping and reshipping of orders are going.
As a reminder:
- If you have a part that needs replaced or a component missing from your game, and have not filled this form out previously, click here.
- If you’re missing your entire order, and have not filled this form out previously, click here.
Replacement Parts Shipping
There are officially two categories of replacement/missing parts shipments. The first category are folks with simple replacements. A large portion of these have already been taken care of, but there are around 200 that will be shipped out by this Friday.
The second category of shipments are requests that we have questions or concerns about. These folks will be receiving emails throughout the next week from either Paul or myself.
Reshipping of Whole Orders
There are also two categories of reshipments. The first category is people who have received an email from Jodie, our Shipping Princess, saying that their order will shipped shortly. These are folks who had very straightforward problems with their orders being delivered, and most of these have already shipped or been delivered.
If you fit into this category and have not received your order yet, it will ship by the end of this week.
The second category of reshipments is people who we need to speak to further. It means there is something about your order that we have a question or concern about. You will be hearing from us shortly, and we plan to resolve all of these issues by the end of the month.
Since all of our reshipments and replacement parts should be resolved by the end of December, we are optimistic that the final update for the OblivAeon campaign will Tuesday, January 1st of 2019! We look forward to that bright, shining future!
Thank you all for a wonderful year!