October Shipping Update (We're almost done!!)
Sorry for the late hour of the update today! There is a ton of shipping going on to get everything out. Here's the status of everything, as of today:
- We have received and unloaded 100% of the OblivAeon cargo containers!
- The last Australian orders left GTG this afternoon.
- The last Canadian orders are being packed, and will leave GTG on Thursday.
- Between Kickstarter, BackerKit, and our web store, we have approximately 700 US parcels left to go out. About half of these are relatively simple orders that will go out by this Friday. The rest are more complicated orders that should all go out next week - we'll post an update next week letting you know the status of those.
In addition, we got a few emails from people letting us know that they have received two OblivAeon shipments. We looked into it, and found a shipping error on our end (basically, we duplicated a portion of our orders across two different tabs in the spreadsheet). This is frustrating and expensive for us as a company, but fortunately it won't impact any of you in any way, except that, if you are one of the few who got a second copy of OblivAeon, you may keep it and find a good home for it - it would be prohibitively expensive to ship it back to GTG.
Finally, if you have received your copy of OblivAeon and have any issues with missing or damaged items, we have a Google form for you! Please fill out this form if you have any of these issues, even if you previously sent us an email - this will ensure that we have all of the information we need from you.
Thanks for your patience with this whole enormous shipping process! We are nearly done!