An Addendum to WIPW 2: Electric Boogaloo
A Bag of Belief
Well backers, someone wanted us to stand up to our claims that are, svelte, sleek and stylish bags would fit an entire Village Attacks pledge. We can understand the doubt so we thought to ourselves and decided to put pictures where our words were!
Our lovely bag with a complete all in bundle and pitchfork pledge...Don't worry we'll get some proper arty model shots when we convince our intern community support manager Ben it's part of his training or something.
We've already sold one fifth of our pre ordered stock for these bags which is a tremendous response from the community. If these do interest you we definitely recommend getting these quickly!
Ca...ca....ca....cancellations (Turn to face Support)
It's always frustrating to find that something you've been told will work doesn't! Well when our loyal backers began appealing to our support email about cancellation of orders for refunds not working we had a collective head scratch and then contacted Gamefounds IT support.
As of approximately 4pm GMT today we were informed that the problem had been isolated and repaired, which means that the current method we put forward in our last update will indeed work again! To check this was working we got backers who were having issues to test this for us, including at least one Luddite and all tests came back positive!
Receipt and Reception
We have already helped several backers by confirming receipt of their stripe payments, if you do require a receipt we have been informed that auto receipts should be generated now for all backers who have yet to complete their pledge managers. For those organised few who have already completed their pledge manager we are looking into a way to send out confirmation to all those who have already used the service. In the mean time please feel free to contact our support team at firstname.lastname@example.org and they can send you a receipt for all stripe transactions made to them.
Please be sure to include your full name and email address that you used for the pledge manager as this just speeds up response time for our team!
Lay aloft and loose all sail!
The Grimlord Games Team