Surveys are here! Check your email!
We're pleased to let you know that surveys are available as of today!
During this time, you'll have the opportunity to list your height for accurate sizing, select your add-ons (lights, rack, fenders, etc...) and select your shipping address!
Here's how you can expect the process to work.
- 1) Receive an email.
It will be from Slava Menn and titled "Response Needed -- Get your reward for INVINCIBLE: The only bike 100% guaranteed against theft"
This email will go the address you have associated with your Kickstarter account.
Please give up to 24-hours for the survey to reach you. If you haven't received it by Sunday, please check your spam folder. If it isn't there, please email us and we'll help you track it down.
- 2) Complete the survey.
We tried our best to make it intuitive and clear, but if you have any questions at all, please email Customerlove@fortifiedbike.com and we'll be happy to support you as best we can.
- 3) Start toning your legs in anticipation for your new favorite bike.
It's still on track to ship in May.
Important notes to keep in mind:
- 1) You will be able to edit your surveys until they are "locked down" in May.
We will give you 48 hours notice before surveys are "locked down" in case you need to change your address or alter your add-ons.
- 2) You will only be charged when surveys are "locked down" in May.
- 3) If you bought a "Two-pack" of bikes and want them to be shipped to different addresses, please contact Customerlove@fortifiedbike.com to coordinate the two shipments.
Have a great weekend!