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Perfect posture effortlessly: Backbone aligns & supports your posture, notifies you whenever you slouch, & reminds you to take a break!
Perfect posture effortlessly: Backbone aligns & supports your posture, notifies you whenever you slouch, & reminds you to take a break!
6.146 Unterstützer haben 467.833 $ beigetragen, um dieses Projekt zu verwirklichen.

An dieser Stelle kannst du dem Projektgründer gutes Gelingen wünschen, Fragen stellen und dich mit anderen Unterstützern austauschen. Wir bitten darum, den Austausch stets respektvoll und höflich zu halten! Danke!

    1. Shawn Radovich vor 1 Tag

      Thanks for all the updates. Looks like it will be a great product. Looking forward to getting it and seeing the difference it makes in my posture.

    2. Bifrost Biotech, Inc. Projektgründer vor 2 Tagen

      @Theresa Thompson: Hello Theresa, can you tell us what browser you were visiting the site on? We're doing our development on Macbooks, so I don't think it's MacOS! Thanks and have a great day.

      @Linda Weiss: Hi Linda, if your underbust is 34", please select size 38. We're using a method that some stores use to figure out womens' sizing for bras, which is to take their underbust and add 4". I truly apologize for the confusion, please let me know if you have any other question. Thanks, Linda!

      @Owen E Dismuke: Hi Owen, thanks a ton for answering Theresa's question! I'm doing my best to keep up with all the comments/messages, as well as continuing the development on our side - we're a small team, so it can be tough, since things only get busier. Thanks again, I really appreciate the encouragement!

    3. Owen E Dismuke vor 2 Tagen

      @Theresa et al: I just visited the shipping website on a 2015 MBPr 13", and it worked just fine.

      @Team: Good job on the constant communication. Too many other kickstarter projects have turned sour due to silent creators and agitated backers.

      bbb

    4. Avatar fehlt

      Linda Weiss vor 4 Tagen

      Confused about sizing in the drop down menu. It says "38 (34"/86cm). So if I am 34" under bust, do I select the 38 size or the 34 size?

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      Theresa Thompson vor 5 Tagen

      FYI - your shipping website does not work correctly on any of the Mac systems in my household -- thankfully we have an old Windows machine it did work on

    6. Bifrost Biotech, Inc. Projektgründer vor 6 Tagen

      @ophira: Hi ophira, thanks a lot for the encouragement, I really appreciate it. You're correct! Only the top part would be colored, the rest of the brace will be black. This would be the case with any color that offer for Backbone. Thanks and have a wonderful weekend.

      @sas: Hi sas, I'm happy to hear that you have it figured out!

      @Newguy: Hi Newguy, what's important for us was to get the details to you and see what your thoughts were. That way, we would be able to make improvements (such as requesting the white color from our manufacturer or the measurement fixes we made).

      @Elizabeth Williams: Hi Elizabeth, please see 'Development Update #4' for the updated shipping details. Thank you.

    7. Avatar fehlt

      Elizabeth Williams am October 28

      When will the first shipment be sent out? My reward package included the first shipment in October and it's nearly the end of the month.

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      Newguy am October 28

      Khoa, is it not better delaying the survey until you've sorted the white colour? Otherwise you may not get your desired quantity.

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      sas am October 28

      Forget it got it working.

    10. Avatar fehlt

      sas am October 28

      Hi Khoa,
      For some reason I cannot log into your shipping survey site no matter what I enter it says Error. Can you look into this please.
      Thank you

    11. Avatar fehlt

      ophira am October 28

      Hey Khoa! Thank you so much for these detailed updates. I have a question about the gunmetal grey model. Will both straps be grey, or just the top one? I'm just wondering because in the update the picture has both colours. Thanks!

    12. Bifrost Biotech, Inc. Projektgründer am October 25

      @Håkan Mauritzon: Hello Håkan, please click the "person" icon to the right of the "house" icon in order to access the size/color page. Thank you!

      @Tamar Weinberg: Hi Tamar, upon logging in, please click on the "person" icon to the right of the "house" icon. I hope that helps! Thanks Tamar.

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      Tamar Weinberg am October 25

      Hmm. The shipping survey only gives me an option to update shipping. I see nothing about sizing or color.

    14. Håkan Mauritzon am October 25

      Hi, please provide info on where to check sizes and colors so I can import that to my order/h

    15. Bifrost Biotech, Inc. Projektgründer am October 25

      @Oliver Stoller: Hi Oliver, we do ship worldwide, but we'll need to update your country in the next shipping survey update. Thank you!

    16. Avatar fehlt

      Oliver Stoller am October 25

      Hi,
      I am moving to Europe by end of November. Can you ship worldwide?
      Thanks!

    17. Bifrost Biotech, Inc. Projektgründer am October 25

      @Chee Keong Lee: Hi Chee, we're using the country that was selected when you initially pledged for our project. We'll be accommodating country changes in the next shipping survey update. Thank you!

      @Astrid van der Velde: Hello Astrid, hello! First off, congrats on the baby, we can definitely wait - we'll add an option to delay your shipment in the next version of the shipping survey. For the conversion, we've added centimeters for your underbust measurement, would that be adequate? Please let me know. Thanks and congrats again, Astrid!

    18. Astrid van der Velde am October 25

      Hai Khoa,

      Thnx for the update;
      I've signed up & given you my adres.
      Only the sizing is a bit complicated at the moment...
      - first of all, can you supply a conversion to european bra sizes? I have no clue when it comes to inches...
      -second; I'm pregnant & due in 5 weeks. But because that my sizing has changed a lot!
      I think itm ight be wise to wait a little & see if I get my old size back before confirming a size.. is that possible?

      grtz Astrid

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      Chee Keong Lee am October 25

      The Shipping Survey doesn't allow change of countries as it remains firmly on US. Please confirm there is worldwide shipping as mentioned during the campaign. Thank you.

    20. Bifrost Biotech, Inc. Projektgründer am October 25

      @Newguy: Hello Newguy, I apologize for the inconvenience regarding the color change. Unfortunately, in the end, the white color became more expensive than we expected and was out of our budget.

    21. Avatar fehlt

      Newguy am October 25

      when I backed I did so because I thought I would be able to wear it to work without anybody knowing I had one off. if this is not the case then the device is basically useless to me?

    22. Bifrost Biotech, Inc. Projektgründer am October 25

      @Douglas Taylor: Hello Douglas, we've just added the chest measurements for the men's sizes, please take a look.

      @Newguy: Hello Newguy, when we were talking about discrete, we meant it would be thin enough to be worn under your clothes. As part of our production photos, we can take pictures of people wearing Backbone in many different scenarios - we'll do our best to add photos with the shirt colors you're talking about. I apologize for any inconvenience, thanks again Newguy.

    23. Avatar fehlt

      Newguy am October 24

      I only backed the project because you stated that I would be able to wear the device discreatly at work. you've now decided to get rid of the white colour which I assumed was the discret colour! can you please post some pictures of somebdy wearing the device wearing blue/white business shirts?

    24. Douglas Taylor am October 24

      Hey, we really chest measurements for the mens sizes, too. I have no idea what size american t-shirt I would wear..

    25. Bifrost Biotech, Inc. Projektgründer am October 24

      @Alastair Murray: Great idea Alastair, we're going to be adding the measurement shortly. Sorry about any confusion.

      @Jamerson Silva: Hi Jamerson, we'll be adding the measurements shortly, to better help you make your decision. Thanks and have a good night!

    26. Jamerson Silva am October 24

      Just fixed the shipping, i have the same issue with shirt size, I am between medium to x-large

    27. Jamerson Silva am October 24

      I've been unsuccessfully trying to update my address and size.
      I don't have my computer with me, I've been trying to do it on my smartphone.
      Is there any other way I can do it?

    28. Alastair Murray am October 24

      Using T-Shirt sizing is confusing. I'm anything from medium to XXL depending on the T-Shirt brand. They vary in size massively so I've no idea what to put. Can we have some measurements as to what a 'standard' T-Shirt is for each size please?

    29. Bifrost Biotech, Inc. Projektgründer am October 24

      @Karen Haltrecht: Hi Karen, thanks for reaching out to me. We've provided the bra band measurement, as well as the underbust measurement. Based on our reading, we found that a popular and common thing to do is to take your underbust measurement and add four, in order to find your bra band size, so we've included both for your convenience. I hope that clears things up for you, please let me know if you have any other questions. I'll also send you a direct message, with this answer, in order to ensure that you receive it in time. Thanks again for the question and have a good night!

    30. Avatar fehlt

      Karen Haltrecht am October 24

      So is a 34 (30) size mean 34 bra size or 30? Just want to confirm. Thank you.

    31. Bifrost Biotech, Inc. Projektgründer am October 24

      @Adhip Sacheti: Hi Adhip, thanks for the question, please take a look at our Development Update #4 for the details on our shipping schedule: https://www.kickstarter.com/projects/gobackbone/backbone-the-smart-easy-way-to-a-healthy-back/posts/1708654. We'll also be adding a few updates to our shipping survey very soon (I'll be posting up an update sometime today/tomorrow at the latest with the details). Thanks again for the question - have a wonderful day!

    32. Adhip Sacheti am October 24

      Hi! I was looking for an update on when/how I will be receiving the product. Would really appreciate if you can let me know!

      Thanks,
      Adhip

    33. Bifrost Biotech, Inc. Projektgründer am October 22

      @Sriram Narayanan: Hi Sriram, thanks for letting me know - I've responded to your messages! Thanks again and have a great weekend, Sriram.

      @Mike Sol: Hi Mike, thanks for the questions, ask away! We'll have the sizing details up tomorrow - we're actually removing the charts/measurements altogether and making everything much simpler for you and the rest of our backers. All you'll have to do now is input your best fitting t-shirt size (not too tight and not too baggy) and we'll do all the calculations on our end.

      In regards to your question regarding returns and exchanges, I'll have to get back to you on that (we'll hopefully have an update soon with all the necessary details relating to that).

      Thanks again for the questions, Mike, have a wonderful weekend!

    34. Avatar fehlt

      Mike Sol am October 22

      I wanted to as a few more questions if that was ok please.

      As you mentioned in your previously reply, the size reference was updated this weekend, but it doesn't look to have ranges this time. What would be the best way to go along to fill out the survey information then? For example, I estimated myself at around 39 inches. So would I go with Medium since I'm just over? Or Large since that's the next size up?

      Alongside with that, could I also inquire about what the return and exchange policy is in case if the size that was ordered might not fit correctly? I'm sure you have answered this already, but I couldn't find it.

      Other than that, sorry for troubling you again, but thank you again for taking the time to response to questions.

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      Sriram Narayanan am October 22

      I had left a response to your Direct Messages to me, asking about status updates, and then thought of checking here. It looks like you folks are keeping all of us informed. Thank you.

    36. Bifrost Biotech, Inc. Projektgründer am October 21

      @Alexander Tomasik: Hi Alexander, thanks so much for the encouragement! We'll be branching out to other devices/operating systems as soon as we're able to, we definitely have smart devices in our sights after we're able to cover Windows phones :). Thanks again and have a wonderful weekend.

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      Alexander Tomasik am October 17

      Looking forward to getting my hands on what you've created. Could you please create an app for the Pebble 2? I'd be ever so happy. Thanks :)

    38. Bifrost Biotech, Inc. Projektgründer am October 17

      @Mike Sol: Good morning, Mike - thanks for the kind words. Please keep an eye out for our updated shipping survey at the end of this week, it'll have all the latest information on measurements, sizing, and color. You're not too late for the first shipping :). I hope that clears things up a bit. Thanks again for the question, Mike!

    39. Avatar fehlt

      Mike Sol am October 17

      To Bifrost Biotech,

      Hello. I'm glad to hear that there has been great progress since when your campaign concluded. I completely forgot to fill out your first survey back when it was posted and it wasn't until just how when I remembered that I made a pledge. I know that there was going to be a case to where the "first shipment" were going to be sent out at around October. I also saw that in the latest update, there was going to be an "updated measurement" posted to the survey.

      So I would like to ask the following question: Should I go ahead and fill out the survey now with my measurement (which I am currently guessing is around 39 inches)? or should I wait until the survey is updated before filling it out completely?

      Either way, I know that because I stalled, I will miss out on the "first shipping" probably, but I would still like to make sure to do what I can for filling out the needed information if I can.

      Other than that, thank you for taking the time to respond, and I hope that you guys keep up the great job.

    40. Bifrost Biotech, Inc. Projektgründer am October 16

      @Michael Clovis: Hi Michael, please see this update from 9/14/2016 for further details on our shipping schedule: https://www.kickstarter.com/projects/gobackbone/backbone-the-smart-easy-way-to-a-healthy-back/posts/1680494. As for the information we'll be needing from you, please sign up to our shipping survey app, which is what we're using to manage your shipping information (as well as your Backbone color/size details). I hope that clears things up, thanks for the question, Michael.

      @Stijn: Hi Stijn, thanks for reaching out to us, we'll be reaching out to your personally, since we'll need to figure out the shipping cost difference as well. Please stay tuned. Have a wonderful weekend, Stijn.

    41. Avatar fehlt

      Stijn am October 15

      Hi team, I need to change my shipping address, however the shipping app won't let me change countries. Any way I can amend ASAP?

    42. Avatar fehlt

      Michael Clovis am October 14

      Hi, I am a little confused as a backer as to when you plan to ship, and what information you need.

    43. Bifrost Biotech, Inc. Projektgründer am October 10

      @Alain Lai: Hi Alain, I apologize for the late response - I responded to your last comment and missed see this one. Here's what I wrote from before:

      "Alain, we'll be shipping out your Backbone the beginning of December - the slight delay was due to us upgrading the technology on the board (please see Development Update #4 for details). Thanks for the question, Alain!"

      @Sandy Tam: Hi Sandy, please use the shipping survey app that we created specifically for our Kickstarter supporters. You can find the link in your Kickstarter messages inbox. I'll also send you a message now with the link. Thanks for the question!

    44. Sandy Tam am October 6

      Hi! How would I go about changing my shipping address?

    45. Avatar fehlt

      Alain Lai am October 4

      What's the schedule for the first shipment? When will you send us the final survey? Waiting for your great product!

    46. Bifrost Biotech, Inc. Projektgründer am October 4

      @Paul: Good morning Paul, thanks for the question (it's a great one). We've actually moved our hardware module (enclosed electronics) to the front of the brace, in order to avoid discomfort and shifting of the device (as you mentioned). Thanks again and have a wonderful day.

    47. Avatar fehlt

      Paul am October 4

      Hi Team. I already have quite poor posture and my back is already beginning to curve. I'm now a bit concerned that due to this curvature the backbone won't sit in the correct place. Has this been brought up previously?

      Many thanks

      Paul.

    48. Bifrost Biotech, Inc. Projektgründer am October 3

      My sincerest apologies for the late response to your comments. I generally do my best to respond as quick as I'm able, however, the numbers of things that have to be done have increased as we're nearing crunch time.

      @Brett: Hi Brett, thanks for the suggestion. We're aware of issues with the straps riding up, and took that into consideration when designing the newest version of Backbone's posture support. We haven't had any issues when testing our product, even after hours of wear. I hope that takes care of your concern, I'd definitely like to keep in touch and see if this is an issue for you later down the line. Thanks again, Brett.

      @Francis: Hi Francis, the posture support is indeed adjustable. In the picture, the adjustment mechanisms are lower and tucked under the arms, so it's hard to see the details (we've changed this recently, and it's now a lot higher up, for comfort and ease of adjustability). For the latest version of Backbone, we added a "quick release" mechanism, for fast taking on/off, and also kept the velcro for its wide adjustability range. I hope that answers your questions, please reach out to me directly if I can clear anything else up for you. Thanks so much Francis.

      @Tay Chao Zhong: Hi Tay, it's great hearing from you again. The measurements/sizing details will come soon (I'm sorry about the delay) - we're continuing to make last minute improvements and we don't want to provide outdated/inaccurate information, in case of any changes that may affect the fit. Expect information shortly, I truly apologize for any sort of inconvenience from the delay. Thanks Tay, talk to you again soon.

      @Debbie Friebel: Hi Debbie, I'm extremely grateful that you're taking the time out to encourage us - you're definitely a contributing factor to our morale and ability to continue to work our hardest. Thanks so much for that. You haven't missed the email on sizes, that will come shortly - I'm sorry about the delay, there's a reason why we're not rushing it out though! Take care, talk to you soon.

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      Debbie Friebel am October 2

      Hi Guys, I know you are working hard and there is always pressure when you are trying to meet a deadline. Keep going, we believe in you!
      Did I miss the email on sizes or are you still working on that?
      Deb

    50. Tay Chao Zhong am October 1

      Any measurements size chart yet? �

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