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Customize Your Hearing Protection With Our Dynamic Impulse & Switch Filtering Technology
Customize Your Hearing Protection With Our Dynamic Impulse & Switch Filtering Technology
7,374 backers pledged $300,340 to help bring this project to life.
Norma, J.C. Rausch, and 3 more people like this update.

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    1. Roy Hall on

      So Sept. is nearing end, these were expected to ship a month ago? any idea whats going on??

    2. Missing avatar

      Nathan Riley on

      When are we going to get the products? Thanks

    3. Brodie Pattenden on

      Chris B. hit the nail on the head, well said.

    4. Missing avatar

      deleted on

      This user's account has been deleted.

    5. Andrew Mayer on

      Any update on shipment? 16 days ago was shipping 1-2 weeks. Please communicate.

    6. Missing avatar

      Cam Palmer
      Superbacker
      on

      Ok so we have an actual date then these things will be shipped. I'm not impressed

    7. Missing avatar

      Kory Gault on

      Yeah it is a bit spam. I received 6 of the same emails with no message body to them over a couple hours, Only advertising other products. Also the lack of communication bothers me. I've commented on multiple IG posts, and direct messaged you guys only to not hear back even after weeks.

    8. Missing avatar

      Ken
      Superbacker
      on

      I checked Backerkit this morning as I am monitoring several projects. Imagine my surprise that this project wasn't locked down yet. I was on at approximately 9:00 am mountain time. So is there another delay?

    9. Missing avatar

      József Kertai
      Superbacker
      on

      How Do I Adjust My International Shipping to the Lower Cost?
      I don't want to pay two times shipping fee.
      Thanks Józsi

    10. Missing avatar

      Val
      Superbacker
      on

      Glad that you've listened. The main message here is that people can read - there is no need to repeat the same thing multiple times per week, it gets rather annoying. Ex:
      - "Special offer, buy this for $....."
      - "Interesting, I will think about it."
      - "Special offer, buy this for $....."
      - "Exactly the same offer, I have heard you the first time."
      - "Special offer, buy this for $....."
      - "This is getting annoying."
      - "Special offer, buy this for $....."
      - "I hate this company."
      People's time is valuable and you come across as very disrespectful when you take it up with unnecessary repetition. You are very excited about your products, it is the main thing on your mind. But for many backers this is just one of the projects they've backed and people often just want to get the products they've supported and read an interesting update once in a blue moon, not spend half an hour per day sifting through e-mail updates for varios projects.
      Hope this clarifies the reactions you've encountered. The best way is to say things once and say them well.

    11. Missing avatar

      Natasha A-S
      Superbacker
      on

      Please respond to the fact that backer kit is over charging me and I've already lost out on the $14 deal from Friday. If I hear nothing by 10pm EST, I will have to cancel all of my add-ons.

    12. Russell L 2-time creator on

      OK. We've got the message. We will only send the needed updates in the future. Please note, we have not spammed through this entire campaign. We have been sending a lot of messages the last two weeks because it is closing tonight and we still have been getting many questions on how to finalize the Backerkit part and it takes so much time to answer these one by one. We also have always been asked and expected by our Kickstarter crowd to inform them first of new products and give them the best discounts, so this is the first campaign we have done that on and received many comments from people that are glad we did. We will manage this more efficiently for everyone's sake moving forward. Thank you all for your open and candid comments. This helps us improve significantly as a company. This is our fourth campaign. All of which have shipped successfully. We will start shipping this one in the next 1-2 weeks.

    13. Missing avatar

      Val
      Superbacker
      on

      Reported the project for spamming. Starting to really dislike this company and will consider cancelling my addons if this continues. Axil is really starting to come across as inconsiderate amateurs.

    14. Missing avatar

      floppi
      Superbacker
      on

      Reported in the past, nothing happened. Maybe if more users report the spam.

      Opt. out is a bad idea, cause it could be an important update.

    15. Justin Winter on

      Also just found where we can report the creator for breaking community guidelines because of the spam:

      https://www.kickstarter.com/projects/goaxil/axil-xp-series-earplugs-defender-and-reactor/report/new…

      If you go the campaign profile under risks and challenges, there is a button there which also leads to this.

    16. Justin Winter on

      Kickstarter support said we can unsubscribe from these messages:

      "Sorry for the confusion. You should be able to opt out of update notifications per project in your notification settings, tapping into "Manage project notifications." Hope that helps.

      Best,
      Katherine"

    17. Missing avatar

      Snikwah on

      STOP with the SPAM please.

    18. Missing avatar

      Grady Miller on

      I would order more, but I want to see how well they perform before doing so.

    19. Missing avatar

      John Boyd on

      Just ship the ear plugs, I'm tired of all e-mails. I have backed two Kickstarter products and so far all I have received is e-mail telling me to buy other products (that I'll just get more e-mails to buy other products) and they have found more problems. Just ship the ear plugs

    20. Janice MacConnell
      Superbacker
      on

      I agree. I backed this project to try the ear plugs in this KS not to be constantly hounded to purchase other products. If you want to sell your BT earbuds or whatever (I long ago stopped reading beyond seeing if it related to my pledge) start another campaign!

    21. Kai
      Superbacker
      on

      This frequency of updates only advertising your products is getting really annoying.

    22. Missing avatar

      floppi
      Superbacker
      on

      STOP THIS STUPID SPAM