We unfortunately do not offer refunds or returns on items received as Kickstarter rewards.
Through the support of our Kickstarter backers, we have been able to bring to life our first dream product (4-Season Gloves) and we hope soon enough our second in the Ol’ Faithful. The support from backers is what enables us to bring creativity and solutions to life while helping run and grow our business, connect with the greater Give’r community and ensure we’re best equipped to give’r ourselves.
In the Kickstarter community, the items received after making a pledge are titled as rewards because they are not purchases in the traditional sense. Rather, they are gifts or signs of our appreciation to our backers for supporting our team and business. We’re grateful for your support and understanding of our policy, and aim to continue our pledge to you - giving it our all, every day, in all we do.