Pebble Time Steel, Software Updates, and The ESPYs
We’ve got a fresh round of news and updates to share:
- Pebble Time + Time Steel Rewards
- Pebble Time’s First Software Updates
- Follow Pebble LIVE @ The ESPYs Jul 15th
- Share the Love: Pebble Time Pre-Orders Are Live
Pebble Time + Time Steel Rewards
Pebble Time Reward Housekeeping
Of the 57,000 Pebble Time rewards due to backers, 55,000 have been shipped. The great majority of rewards that haven’t shipped are from backers who have not completed their delivery and payment selections in the Kickstarter Reward Portal.
If you are a Pebble Time backer and have not received a tracking number for your shipment, please check your Kickstarter Reward portal to make sure everything has been finalized properly. For direct assistance, email us at firstname.lastname@example.org. Help us get Pebble Time to your wrist, where it belongs!
Pebble Time Steel: Production and Delivery Plan
Pebble Time Steel production begins this week (the week of 13 July), with all reward watches being produced this month.
Shipments to the first Pebble Time Steel backers will begin the last week of July. Backers at the end of the Time Steel line should receive tracking numbers by the end of August. Pebble Time Steel rewards ship as soon as our distribution centers around the world receive watches from the factory and process them for final delivery.
The delivery timeframe for Pebble Time Steel rewards is a little off from the original estimate we shared during the campaign, but we’ll get everything shipped as fast as possible. The steps involved in a Pebble Time Steel’s journey from factory to wrist are outlined below. If you’re curious about the process, check it out!
Pebble Time Steel rewards come with both a leather band and a matching steel band. When Time Steel arrives at retail, the metal band will be sold as a separate accessory. Due to reduced initial availability from our supplier, we’ll include the metal bands in a single shipment for every backer possible, and send metal bands in a separate shipment for the remaining backers, as more become available.
This week, we’ll also start emailing the Pebble Time Steel backers who are in the front of the delivery line, asking to finalize the details in your Kickstarter Reward Portal. You’ll want to review your selected finish (Gunmetal Black, Brushed Silver, or Gold), delivery address, shipping speed, and finalize payment for any balance owed. If the details in your Reward Portal are complete and correct, no action is needed.
Reminders to finalize reward selections for Pebble Time Steel will be sent on a rolling basis, as watches in production get assigned to backers waiting in line. When your reward portal is locked, we’ll charge your selected payment card for any expedited shipping, duties, or taxes. If this applies to your reward, please make sure your payment method is up-to-date.
Staging and Distribution
Pebble Time Steel watches are grouped into batches of master cartons after production, and sent to distribution centers in the United States, Hong Kong, Australia, Canada, and Ireland.
Due to the various steps and paperwork involved in this step, it can take up to 10 days for a Pebble Time Steel to make the journey from factory to distribution center.
Final Processing and Delivery
Once batches of Pebble Time Steels arrive at a distribution center, the master cartons are unpacked and split up into individual orders. These centers are in charge of creating the shipping label for your parcel, passing the reward off to your selected delivery courier, and emailing you your tracking number. For reference:
- US Pebble Time rewards will ship via USPS.
- Standard non-US shipments will ship to destination countries via Singpost.
- Expedited non-US shipments will travel via the courier listed in your Reward Portal.
How Do I Follow My Pebble Time Steel’s Progress?
You will be able to track the progress of your Pebble Time as it moves with its batch through the Building, Processing, and Shipping steps on the reward portal. Refer to the tracking number email you receive for specific instructions on how to follow your parcel along the way. Directions differ by region and selected shipping method.
Pebble Time’s First Software Updates
With rewards landing on backers’ wrists, our software team was hard at work releasing the first big updates to the Pebble Time operating system and iPhone app. Version 3.1 of the Pebble Time firmware includes improvements to the Alarm app, Do Not Disturb Settings, and timeline. Version 3.1 of Pebble Time Watch for iPhone is available on the iTunes App Store and has improvements to Calendar, Weather, and timeline.
Full release notes can be found on our blog. Those with a Pebble Time in-hand who haven’t already updated their firmware may do so manually by selecting Menu » Support » Update Your Pebble from the iOS or Android smartphone app. The latest Pebble Time iPhone app may be downloaded from iTunes.
Those with Pebble and Pebble Steel have been eager to see support for the timeline interface and other Pebble Time-related features on their watches as well. We’re committed to making sure all Pebble watches—both our newest offerings and legacy ones—get better with time.
Our goal is to update Pebble and Pebble Steel to the latest version of the operating system, including timeline and unlimited apps later this year. While we don’t have an exact timeframe to share yet, rest assured that it’s a leading priority for the software team. As always, we’ll share new developments as they happen.
Follow Pebble LIVE @ The ESPYs Jul 15th
Since launching ESPN for Pebble last summer, fans all over the world have been staying connected to their favorite sports and games, right from their wrists. This Wednesday, July 15, we’ll be joining our friends at ESPN for one of their biggest events: The ESPYs.
The ESPYs recognizes the year’s memorable sports milestones, honors the athletes who made us cheer, and supports The V Foundation for Cancer Research. The team will be on the ground in LA showcasing ESPN, activity tracking, and amazing Pebble apps to athletes and honorees while live-tweeting the coolest moments and giving away Pebble Time prizes to winners online throughout the day.
To be a part of it all, follow @Pebble on Twitter. The fun starts at 6:00 PM US Eastern on Wednesday, July 15.
Share the Love: Pebble Time Pre-Orders Are Live
Pebble Time is ready to share with the rest of the world. We opened up Pebble Time pre-orders on June 22, exclusively from Best Buy for those in the US and from pebble.com for those who live outside of the US.
Those who pre-order now can beat the crowds and get Pebble Time shipped to their door before watches are available in stores. Help us share the good news on Twitter, Facebook, or wherever you like to post. Pebble Time is ready to meet new wrists :)
Until next time!
<3, Team Pebble