Frequently Asked Questions
As a platform for creative projects, Kickstarter is a natural home for Pebble, a small company that put wearable technology on the map with our original project in 2012. Crowdfunding a Pebble project on Kickstarter lets us publicly share our product ideas with the world much earlier than a traditional launch; gives fans an opportunity to have our latest and greatest stuff first; lets us bring ideas to life together with our growing, devoted community; and helps new people who have never heard of Kickstarter discover the potential of other creative projects on the platform.Last updated:
Pebble Kickstarter rewards will feature something special that distinguishes them from the rest. More details to come, so stay tuned!Last updated:
Yes! Here’s how:
1) Start by pledging for an official reward tier that best fits the mix of Pebbles you want.
2) In early July, we'll invite you to complete your Reward survey. This survey will let you choose color/finish preferences, set a delivery address, and add on and pay for any additional Kickstarter reward items you'd like.
3) Any add-ons items will be priced at the Early Bird pricing level, with the same shipping costs. Add-ons will not impact the shipping order for the original Reward you backed.
Easy, huh?Last updated:
Pebble Core, Pebble 2, and Time 2 is our featured lineup for 2016. Backing this project means being the first to have our newest products for the year before anyone else. Good things come in threes!
Feedback we got from Pebblers made clear that something special on the PTR front was desired as well. If we were to oblige, it HAD to be made ready to share during this Kickstarter campaign, while it's super easy to revise your pledge for the ideal mix of Pebbles that works for each backer best.
With Pebble Time Round Special Edition finishes in the mix, enjoy our fantastic four!Last updated:
While Pebble Core is a fully-hackable, Pebble-sized computer that runs a version of the Android operating system, it plays nice with BOTH iPhone and Android smartphones.
Setup and management of Pebble Core is performed while paired via Bluetooth to an iOS or Android device running the latest Pebble smartphone app. After setup, Core’s out-of-the-box features (e.g. run tracking, music streaming, GPS, Voice, Emergency SOS, etc.) are designed to work independently from the smartphone you used to set it up.
Those interested in developing new apps and experiences for Pebble Core can refer to our developer site (https://developer.pebble.com) for more information as it becomes available.Last updated:
In addition to Pebble 2 and Time 2, Time-Series watches (Time, Time Steel, and Time Round) can pair with Pebble Core to enhance its abilities. Classic watches (Pebble, Pebble Steel) will not be compatible with Pebble Core.Last updated:
Pebble Core can pair with compatible Pebble smartwatches, extending Core’s abilities and adding a new layer of control. Core will be able to save pairings with multiple Pebble watches, and it will be easy to manage which watch you currently want to be paired to.Last updated:
For 3G connectivity, you’ll want to get a SIM card for your Pebble Core and add it to your data plan, just like you would for a tablet with cellular connectivity.Last updated:
Full details about cellular frequency bands supported by Pebble Core will be available at a later date. For now, 1900 (covering North and Latin America) and 2100 (covering Europe, Asia, Africa, and Oceania) bands will definitely be supported.Last updated:
Wi-Fi hotspot and data tethering is not a stock feature planned for Pebble Core. As a 100% hackable building block for new experiences and uses, Pebble Core does have the hardware necessary for a developer to bring this use case to life.Last updated:
Like Pebble Time Steel, Time 2's chassis is made of marine-grade stainless steel. Time 2's color e-paper display is 53% larger and features a higher-resolution than Pebble Time Steel, showing more information than ever. Time 2's optical heart rate monitor is all-new and will integrate seamlessly with Pebble Health.Last updated:
We'll share more about post-Kickstarter availability for Pebble 2, Time 2, and Pebble Core as soon as those details are finalized, likely towards the end of the campaign.
We're laser-focused on Kickstarter at the moment—telling our story here and ensuring that delivery to our backers takes first priority.
Anyone who wants to experience Pebble's latest lineup of wearables first should back the Kickstarter project.Last updated:
Pebble 2 and Time 2 use the same magnetic USB charging cable as the 2015 Time-Series watches (Time, Time Steel, and Time Round).Last updated:
Support for smartstrap makers continues on in Pebble 2 and Time 2. Hardware hackers interested in building for Pebble smartstraps can find regularly-updated resources, requirements, and guides on our Developer Website. Pebble is not planning on releasing smartstraps ourselves—the plan has always been to support the community of makers who do.Last updated:
Amazon Alexa's Voice Services API currently requires some sort of audio output for its replies. If that ever changes, we would gladly integrate Alexa into our watch lineup, using a visual/notification response for the platform's replies.Last updated:
Like any service or product, a good philosophy to follow is “walk before you run.”
Amazon Alexa is currently available to English-speaking users in the US (https://en.wikipedia.org/wiki/Amazon_Echo).
We’re confident that the widely-acclaimed service will expand to more regions and languages in due time, based on demand and user feedback (https://www.amazon.com/gp/help/customer/display.html?nodeId=201601960).Last updated:
Is Pebble Core’s Amazon Alexa integration optional? Can the feature be turned off if I would prefer not to use the voice service?
Amazon Alexa acts as a third party app on Pebble Core. Enjoying Alexa’s voice services on Pebble Core requires installing and setting up Alexa on both the Pebble smartphone app and Amazon's Alexa app, then authenticating with your Amazon account.
The integration only works with Pebble Core after installing Amazon Alexa and performing the initial setup. For those curious about "removing Amazon Alexa," there is nothing to remove. Like any third-party app, you must install Alexa onto your Core to enjoy its voice services. Amazon Alexa is simply an added layer of features that is leveraging the existing voice capabilities and firmware-level infrastructure we're building into Core.
To learn more about how Amazon Alexa integrates with third-party accessories like Pebble Core, or to develop skills and experiences for Alexa’s voice services, visit Amazon’s Developer site: https://developer.amazon.com/public/solutions/alexaLast updated:
Time-Series watches (Time, Time Steel, and Time Round) will be compatible with the upcoming 4.0 Pebble operating system. Classic watches (Pebble, Pebble Steel) will not be compatible with the new software.Last updated:
The prices for our older models were lowered in late 2015. There are no plans to make any new changes to the regular pricing of those past models.Last updated:
The Kickstarter Comment section makes it tough to address everyone individually, reply directly, and bookmark common answers, especially with the sheer number of backers excited for this project!
To get in touch directly with us and other devoted Pebble fans:
Email us at support AT pebble.com
Snapchat: https://www.snapchat.com/add/getpebbleLast updated:
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