by John Coveyou (Genius Games)
No survey here yet. I'll assume I'm just too quick to it, I happened to be in my email when your latest update rolled in. :)
No other Kickstarter message with Coupon Codes for the download yet either.
@Samantha @David All backer surveys have been sent!! Thanks for your patience! It took me a couple minutes to send the update and then send the survey for each reward tier! :-)
Any one else get spammed by Aussie tablet co (dodgy Indian call centre scam)? As I'm pretty guarded with my phone number and got hit with a scam call not long after registering with genius games.
Product looks great otherwise. Thanks.
Filled the survey, but before I redeem the e-book. Will we be able to redeem both kindle and e-pub versions?
I always like to save each format of the ebooks that I purchase, so that I can use it no matter what device I end up wanting to read on (on in this case, the device my nieces read on, since they are who I got the books for).
I did the survey but I'm not seeing a discount code for the ebooks anywhere! I don't know if I'm just missing something obvious or it's not there, but I'm anxious to download them.
@Anne I just messaged you the download codes again via Kickstarter message! (We had the download codes in the survey, should have made it more clear to copy the codes before completing the survey!)
@Ken Thanks for checking - that's fine if you download both the epub and the Kindle version!
@Allan Sorry you got spam called!! That's always annoying. Not connected to your survey response though, fortunately. Kickstarter stores all the info from the surveys is extremely secure!
I never got the coupon for free download either, although I did confirm my mailing address in a survey (but haven't received the books yet). Help, please!
@Susan Sure thing! I just messaged you the ebook download codes from the address survey. We've got roughly 9,000 hardcover books to ship, so our fulfillment center is shipping them out in waves over the next couple weeks! Your books should be on their way soon!
Also need the download codes. I've received the hard copy books but did not realize the download code is part of the survey.
@Tina I just sent you the ebook download codes via Kickstarter message!
@All Just an FYI - the download codes for the SWO ebooks are in a Kickstarter message (sent to you on May 10th) and the download links are in the Backer Update above!! The ebook download codes expire July 19th!
Hi guys, just checking on my order
@Chandra Certainly want to get you your set of books! Looks like your shipping address was entered in Kickstarter after we had already sent the Kickstarter shipping manifest to our fulfillment center, but I added you to today's shipping manifest, so you should get an email soon with your tracking number!!
hi John, checking on my order, too
Hey guys, love if you could check my order as well. Thanks!
@Eric @Brian Sure thing! Just checked into it and sent you each a KS message!
I didn't see the backer emails until today - is it still possible to redeem my SWO e-books?
@Rosalie Definitely! I just sent you a Kickstarter message with the details to redeem your ebooks!
Hey! I am pretty sure I filled out the survey at some point but never received my code for the ebooks, or the hardcover books. Would be grateful if you could check!
@Isabel Happy to sort it out! Looks like what happened is that your address was entered after we sent out the initial shipments of books, but I just sent you a KS message to re-confirm your address and we'll get your books shipped!!
@john, I filled out my reward survey on May 10th 2017 but I have still not received my hardcover copies of the books. Could you possible check on the status of my shipment?
@Aethersteel I just sent you a Kickstarter message so we can figure out what happened!