Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
I never received my copy of the expansion. When should I start worrying about that?
I just received my package and I'm super excited to play! (It took forever to reach me due to a long story involving several moves and a couple old roommates.)
Anyway, I crack open the box and am very surprised to see two copies of everything, even though I only pledged for one. So, now I'm wondering what to do with the extra. Should I send it back or am I just super lucky and now I have a free copy to gift someone else? Any help appreciated.
Hi, I never received my copy of Grimslingers. I remember your Pledge Manager page having a LOT of issues when I tried to use it, but I'm sure I completed it.
Can you please let me know the status of my shipment.
@Ken Scheuber Jr
I have not received mine either. I thought i did my pledge manager but i may be in the same boat as a few others
You're in the same boat as Robert Anderson below - never filled out the pledge manager. I'm sending you an email now!
My package never arrived. I thought it hasnt shipped yet
Just checked on your account and you never filled out the pledge manager to confirm your address/pay for shipping. I'm reaching out via email now to get it sorted out with you :)
I also have not received my copy as well. I was at my FGLS and they have copies for sell.
@Leaf Pile Media the replacement arrived and it was the correct thing this time, all looks fine. Thanks for your help
Hello there! I've yet to receive my Kickstarter copy. How do I go about fixing that? Thanks!
@Leaf Pile Media OK I'll email my FLGS as I saw they had the base game, expansion, original duel and advanced duel in stock last week so they obviously sell the game
I got a notification that my order is being processed (once we got my failure to pay shipping sorted out.) Will I get a follow up email when it ships?
Ah ok thank you - ignore my email bump :-)
No need. Not your fault the warehouse folks screwed up, wouldn’t want you to take the time and effort to make up for their mistake. Please use the extra as you see fit (though if you’re going to trash it, consider donating it to a local game store!)
Ah jeez. If you’re unable to find a copy of the core game locally, please reach out and we’ll see what we can do!
@Leaf Pile Media
Just got a dispatch email for the replacement today. o you want me to send the box back?
I got my stuff in the UK last week. Only just opened it up and everything is here OK.
I was very excited to sort everything out and start playing... until I realised that apparently I pledged for everything EXCEPT the core game. Doh! XP
Thanks for the quick response. Pledge Manager details have now been confirmed.
I just looked ya up: You never visited the pledge manager to give us your address nor pay for shipping. I also do not see any email correspondence from you to date (though perhaps I just cannot find it). I'll reach out to you now so we can work it out together, but its possible this may be a similar issue with those other projects you mentioned? Either way, expect a message from me shortly :)
@ Dan Wheaton
Just letting you know I'm on it man. We'll get you sorted out. Shipping to Singapore has historically been a pain for us, and often requires multiple attempts.
Has HappyShops sent you the correct replacement yet? I've been on their case about this...
No sign of my copy yet ... (UK). I think this 6 month (and counting) delay, along with multiple other projects that have been WILDLY inaccurate with shipping promises, and some that even just shut up shop altogether and never sent rewards, even though money was taken ... has pretty much cements my decision to refrain from backing anything on KickStarter in the future.
If a game is worth buying, it'll end up in the shops sooner or later. If not, it'll fizzle out and be forgotten. Either way, deciding to NOT back it will end up with the preferred outcome for me.
I continue to wait ... with no real expectation of the package arriving any time soon.
Yes, still waiting here in Singapore. Emailed inquiry, no response.
Would like to have delivery expectation...
Even more ridiculous, I emailed them with photos explaining that it had arrived with the correct packing slip but the wrong item and they replied with a complete pointless
"We sent your item in a small parcel without tracking number. The shipping time of small parcels can be a bit longer than others – within Germany up to 10 days and to other countries up to 4 weeks."
As if they didn't even read the email
So this is a new one even for Happyshops....
Today the postman arrives with a massive box which I see says Happyshops on it, I was confused as the only thing I am currently expecting is the replacement Icarus model but when I open it the packing slip says it is the model.... remove the padding and instead they have sent me the deluxe box again >_<
I am a backer from Germany, i also have no game or message up till now. Should I worry?
I haven't received any kind of confirmation that my game is on it's way. It's been paid for.. I would like to know it's status at the very least. :(
Anyone else still waiting for their game? (Like me)
Actually yeah I am missing the VIP access email also, checked my spam folder and it isn’t there
The app for Grimslingers has been reinstated on the google play store.
You can download it again here: https://play.google.com/store/apps/details…
Even after checking spam folders, there is no sign of the VIP access email. Anyone else missing this email?
Heads up: In today's update, Kickstarter janked up the link to the itch.io page to download the VIP pack. Works if you copy+paste the link from there into your web browser, or use this link:
Ah I hadn’t seen the previous reply from Lead Pile Media
Literally just had a reply
@ John Hall
Thanks for the heads up about High Moon! Should be fixed now. To get the correct version, go to: https://greenbriergames.itch.io/grimslingers-the-northern-territory (High Moon download is free at the bottom)
I will look for your email now sir.
How long should I expect it to take to get a reply from GBG about the broken model?
Thanks for that Stephen.
@Josh Hall: I forwarded your message to GBG!
Was doing a check of my spam folder today and found an email with a link to the VIP pack with the PnP for both the core game and expansion!
Thanks for sending that through GBG, but so people don't loose the email in with spam, a quick update letting us know to look for it would be handy :)
There is also a High Moon App folder in there too with an exe file, but when I try and run it, it's telling me there should be 'HighMoonPlayableProto29_Data'
folder next to the executable. I'm thinking that folder may have been left off by mistake...
For people in Europe, try to check your email for a letter from "happy shop", maybe caught in your notifications tray (if you use Gmail). You need to click "accept" in the list of items they will send to you before they can pass them to a courier service.
Also check the latest update and lastly try to contact the publisher.
Good luck receiving your pledges!
@All: Hey, if you haven't gotten your package, please refer to the latest update for instructions on what to do. If you haven't gotten something, you likely didn't fill out the pledge manager.
@Tom Tjarks: Email firstname.lastname@example.org
Still nothing here in France. What should I do ?
Which address should I reach out to if I haven't heard back from the team? I don't think I paid for the shipping costs on my copy of base + expansion.
@Christopher Brown: Thank you! :) I hope you do get it to the table soon!
You know what’s sad? This was one of my most anticipated titles and I haven’t had minute one to get it to the table. I want to learn the new story structure as I was skeptical about it. I love the original though! Also, I never did hear back about the cards being tight even without sleeves. No big deal, it I was asked for a picture and all and didn’t hear anything back. Have fun and I really want another expansion even though I haven’t tried this one. That is a feat when you can do that :)
Dk, after I was unable to receive items myself and got confused with the status of the retrieval ticket, today I got to pick the parcel up.
All the components seem to be there, I will be careful separating the minis.
Overall pretty glad I have gotten it finally and hope to be able to enjoy it.
Icarus' right thumb is missing on my model, it looks like it has been cut off when separating from the sprue
Hey, I'm from Canada and never received any tracking code or package? Still having issues with shipping?
UK. Mine has arrived today. At present everything seems to be accounted for and in good condition, though I'm still at work and will need to have a proper sit down over the weekend and check it all out :D
Out for delivery :D Looks like I may have been lucky and got it just before I am away from home for 2 weeks, was having images of it being sent back to Happyshops after not collecting from the depot in time and then taking months again for them to send it.
Still really disappointed with GBG being completely silent for the last few weeks, dreadful way to behave; guess I will wait for retail release on any future Grimslingers expansion
Just a while ago I received an email from the fulfillment house stating that my order was sent to delivery along with a tracking number. It seems like it will be a few days only until finally retrieving it, so I will be sure to both share when I finally receive it as well as wether everything was in good conditions.
UK backer here, just got my shipping email and tracking info.