Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
We need more range wepaon. Witch hunter and woodsman have skill for it but not enough range weapon. We also need artefacts range weapon.
mine is... Sent on 4 november by Happyshop and normally sent back again on 14nov... I.m really not happy, and GBG silence since 2 weeks is not something I expected.
@Julio : no, you will not be the only one as I really don't kniw where
Am I going to be the last one to receive its game?
Mine is stuck in customs.. expected to be released next week...
Rgc- you might try boardgamegeek.com, they have offers and trades through individuals for all kinds of board games.
Does anyone know where figures from the game are being sold individually other than a couple of "eBay only" sellers? I want to get hold of another Moon Priest figure to paint as the alternate character.
I don't have an eBay account so need to find a store or private seller somewhere.
can any US backer confirm if the packages were shipped out of texas?
Hi Walter, is someone from Greenbrier answering the posts made by Kickstarter mail system? I am trying to contact you.
A heavy carton and chocked full of goodies of Folklore Premier just arrived and safely received in Kuala Lumpur, Malaysia.
In reviewing my finances, I think think that it would be better just to have you refund my $299 to my M/C. Thank you.
Not sure if this is where to post this. I have not been contacted by Ship Naked at all. My info:
26031 Butternut Ridge Rd.
North Olmsted, OH 44070
Walter here. Apologies for the delays in the replies here in these the comments. Everyone who's sent an email in the past week will be getting a reply Monday/Tuesday, and we'll be doing our best to track down any games that are still missing
About 28 folks (including your large order Alejandro) were delayed due to a big screw up with Happyshops, but they've got all the info on how to fix it and things should be headed your way soon (if not already on their way)! For folks with damaged or missing components, anyone who emails with their issue will absolutely get a replacement. We don't have our bags of replacement stock yet, but will get them shortly. Send photos if possible, as they assist us in beating up our manufacturer to improve quality control in the future.
For folks who didn't complete the pledge manager in time, you should have received an email with info on how to retrieve your delayed pledge, and will do our best to get those going as soon as you've completed the form with your shipping info.
Thanks for all your patience everyone!
I don't receive my games yet. I think this is a joke, because you launch a new campaign without complete the first printing shipping.
Please, solve this as soon as possible.
No game yet!
Came here to ask about some missing pieces from my order but it seems its a common thing. Hope to hear about this soon.
What is going on with the extra dice packs?
Still no information about missing components? Is it possible that no spares were actually produced? :/
Pathetic sham of a company! Where's my game. You are all despicable con artists taking peoples money and not delivering a product that has been paid for. Your customer service is worthless. A response to me saying we'll send you your game when we do is bullcrap. But hey who cares, you're getting another 300k from saps like us with your 2nd printing. I guarantee this will be available retail before you ever send me my game. Oh, and have a happy Thanksgiving with my money.
I️ was going to back the other KS as well, to buy several neoprene mats, world map, get the extra updated books and cards and such. But I️ can’t at this point. I’m not giving another dime when I️ can’t get proper updates on missing items.
Is there no decency in your company? Look at these last posts. It's all everyone who's been screwed over. Give us our stuff. I want my game. Plain and simple. I've paid you send me my game. I'll bet you my game has not even been produced and is not even able to be shipped. Otherwise you would have sent it out by now. You are all despicable!
Any update on the missing extra dice pack?
Well GBG, here we are again. I've tried to message you to no resolve. Now, you make me go public. Please oh please send me my game. You have my shipping money now. Where is my game? You are abysmal in your customer service, but why should you care you've suckered another 200k+ from new backers. I've reported this to kickstarter. Don't worry I have no hope in them either. It's real simple, send me my game.
@GBG.... I️ contacted you October 29th about my missing items. You finally got back to me on November 2nd and said it would be two weeks to receive. It’s now the 20th and I️ have received nothing. Along with no other communication, tracking, or anything. Please advise so we can get this handled. Thanks!
Hello! Any further updates on the Dog Might boxes?
i opened the ghost miniatue pack in my last game and found i had 2 telepaths and no excorcist. luckily the excorcist survived the fight.
yeah, no response from ShipNaked either. So will 2ed printing of the game be backed and shipped before the 1ed arrives?
@Teresia same here, no news from Shipnaked
Last night I actually dreamt that I received all the missing things from my pledge. No such luck in real life though, as ShipNaked have yet to reply to the complaint I registered a week ago ...
If gravity isn't cutting it, a little heat (sun, lamp, or light blow drying) will get that crease right out!
HappyShops is the subcontractor for ShipNaked - if you are looking for info on your pledge, use this form: https://www.shipnaked.com/help/
Dang - Arcanists really need both arms for their rituals. We can totally help you out, but please allow for 1-2 for email replies due to heavy volume of inquiries.
How do you get the creases out of the neoprene world map? I have it laying out and hope it does it on it's own.
My package is still in transit to my country (Chile), and Im starting to get worried.
With whom I have to consult?
Initially It was supposed to be Shipnaked in the US, but my package was sent by Happyshops.
Who I need to contact?
My (grey) Arcanist miniature has a missing arm and it wasn't in the box. Is this a common problem?
I wrote to the given e-mail, I hope Greenbrier can help.
Still waiting eagerly for my game in Sweden.. Been looking fw to this for the last 2 years..
Enjoying the game too, but my main complaint, even if there were some small errors (not printing an expansion Affliction card or so), is the missing part of the sword of the witch hunter (entire handgrip under the sword and hand is "missing"), as I am a figurines great fan. And no replacement.
Missing that part of a so beautiful figurine, while if is the best in forefront/close up photo on the box (and here on the project-photo page), and the most emblematic character in the game ("witch"... hunter !), is an Affliction in itself ;*|
How about my pledge? According to you everything was in order but I still haven't received anything...
@Suluicon and Daniel Pagan
I have just checked on both your accounts and can confirm that neither of you completed the pledge manager within the extended windows! Don't worry, you'll still get all your stuff. I will be in touch with each of you shortly with details on how to retrieve your pledge. Thanks for your patience.
Glad you are enjoying it! If you received a broken miniature or damage component, please send us an email to let us know!
I️ revived my game a few weeks ago and finally got to play it. I’ve noticed a few minor issues with what I️ received, but overall I’m very happy with the final product and have really enjoyed playing the game. Not a lot of negative things to say, just glad it’s a lot of fun and a unique play experience.
@Sulucion I received the same response a few days ago. Ship Naked said that they would inform Greenbreir and I still haven't heard anything from either company. Really poor job in communicating with us.
So i got a response from Shipnaked about my parcel - They are telling me that my information was never received and they believe i didn't finish the pledge manager... . If that was the case why do i have a receipt statement of paying greenbrier back in March of 2016 after the original charge in Oct 2015!! Seriously WTF.. just give me back my pledge money and i can be done... . .
I am enjoying the game, but I will not spend another dollar on it. Having to pay to correct mistakes that were clearly Greenbrier's (for example the expansion character booklets) and in addition to that shipping is not the kind of support that wins my loyalty.
Great update for new all-in pledgers! :-)
Of course, as an old all-in backer, I have to complain. ;-)
We paid 300$ (shipping included) and now have to pay at least the minstrel pledge 30$ + 12$ for item cards + shipping 20$-30$, it depends where you live, for a total of 362$-372$.
Now it's 333$ + 34$ = 367$ with all the revised material AND the additional material.
Okay, I know all these arguments that we made this game a reality through backing it and that we got many more plastic miniatures compared to new all-in backers.
Still... it feels like new all-in backers get the improved and complete full game at once without the risks and waiting time "we" went through.
That's fine, I am just jealous. :-(
Somehow I wish that there is something more for us returning all-in backers that rewards our faith in GBG and Folklore.
Hey, UK backer. I hear there are/were troubles with the shipnaked EU hub. Any idea when it will been resolved? I still haven't had any indictation that it is being shipped.
Appreciate that Walter!
Hey guys - doing my best to get to all of your emails! Thanks for the patience.
No reply from HappyShops.com, now mailing GNG...
Still waiting, package in transit from Germany to Chile.
Hope it arrived soon, otherwise it will get stuck in customs due to Xmas.
I still believe that I'm going to be last one to get it.
I got mine in the post today, in Taranaki, New Zealand :)
No reply from anyone so far - i'm sending Shipnaked another email but without the backers being able to even see what they ordered in the pledge manager, shipnaked doesn't know anything about what you were to have.
No, they haven't replied to my email either. Very disappointing considering they've recently been active on the 2nd printing Kickstarter ...
Still no news from GBG