USB Connector Update
Our production team has been working hard with our vendors to figure out exactly how to fix the issue with the sagging USB connectors. Here’s what we’ve determined:
First, the USB connector should have gone through the reflow oven for less time and at a lower temperature than it did. This is a mistake that our vendor made. The process should have been to assemble all SMT parts onto the board and put that assembly through the reflow oven. Then the through-hole parts should have been installed and put through the reflow oven at a lower temperature and a shorter time. This is not what happened.
Now, the trouble we have is that we can’t simply replace the USB connectors on all the boards that have been assembled because it is impossible to regulate how much left-over solder will stay on each board. If we were to do it that way, there would be a wide variation of impedances in the batch. Therefore, we have to scrap the whole first batch. Unfortunately, we still don’t have a complete answer on how much this will delay the production schedule. Because we have to scrap so many assembled units, we have to purchase replacement parts which requires a lead time from each vendor. We’re still waiting on two vendors to tell us how much lead time they need to get us the parts. We think we’ll know all part lead times early next week. We’ll keep you posted on that.
We are very sorry for this delay. Thank you so much for your patience.
Geek Out Colors
There are still a few of you who never filled out the BackerKit survey. The lockdown date for selecting add-ons and color choices has long past (November 22). For those of you who didn’t specify a color of your Geek Out, we have decided to fulfill your order in Silver. All of the enclosures are completely build and anodized, so we’re locked in.
All my best,