Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Where my garlic shaker
It is great for those that live in the US, but not for those of us who lives overseas. Its been 5 months supposedly since they started shipping but they still haven't started to ship overseas. I've waited patiently during the delays, but it is ridiculous that only US pledges are being fulfilled first. All pledges should have been treated equally.
GS is alive and well! I received my shakers about a month ago. great quality product and they work! The recipes are also marvelous. Just as a quick hint in using the shaker: Use fresh garlic! If you try using garlic that has been sitting around for a few months and starting to dehydrate, you will have to shake much longer and harder. But fresh garlic sheds its skin really fast with the shaker.
I had read through the many comments below and found that shipment is still an issue, especially for the international backers? It will be nice to have an update on a timeline, I understand that "3 persons handling the shipment" are swamped, but it is frustrating to keep getting updates on the cookbooks and how to order for more when we did not even get an indication on when we will receive our inital pledge.
Sigh...by the time they figure out where the ‘rest of the world’ is, garlic will have become sentient.
It is kind of insulting to get an e-mail for special sale order for more garlic shakers when I still haven't even received my initial reward. Since there hasn't been any real update to which century the overseas backers can expect to receive theirs, please stop sending such e-mails to those of us that haven't received it yet.
This product is garbage. Do not waste your money.
Followed instructions, half the garlic was not peeled and the other half that was peeled was chewed up.
Threw it straight into the trash.
@Garlic Shaker - Thanks for sending my Garlic Shakers! I'm very happy with both their quality and their function - they work exactly as you said they will. Anyone who is concerned they don't have their Garlic Shakers yet or that they won't work as advertised just take a deep breath and rest assured you will get yours and you'll be very happy with it once you do.
Ok, well .. I'm going to eat some crow... My shakers arrived in the mail today. And it works.
So, they're still in business... they're still shipping... it will get to you sometime.
I'm going to put some garlic on my crow. 🙄
So I called Garlic Shaker today and got a recording. Matthew Ramos actually called me back. He was very nice and apologetic. Seems that they are trying but are swamped.
I suggested that he communicate in the comments section and he said he would. Looks like he lived up to his word. I guess we're going to get them after all in due time and I was wrong about being abandoned. ( Fingers crossed)
@Backers in Comments Section - Due to our extremely limited resources in terms of labor, and our need to soley focus upon packing and shipping, we will only be responding to private messages from today's date 4-25-18 forward. At the moment it is one person packing, labeling, shipping, all rewards. All private messages will be responded to. No comments will be responded topast today's date.
@Backers - We deeply request that you send us private messages at this point so we may handled each of your concerns or questions. We are happy to address any issues. The most ecpedient way to resolve any outstanding concerns is in a private message.
@Backers comments - We do apologize for the delay in responding to comments. PM is a better way to reach us right now because we are working hard to finish shipping USA. We are almost done with the USA and should have all of the rewards in the USA shipped within the next two weeks. After that, we will begin the international. We don't have schedule for international because we have to go one country at a time and make sure we clear customs and receieve shipping costs if people didn't pay theirs yet. We wish we could go faster, but three people can only get them out the dorr so fast. Thank you for your continued patience and support.
It's not going to happen everyone.
They've abandoned us. The creator, Matthew Ramos, logged in on the 19th, 21st and 24th ( yesterday) . But he, nor anyone else at Garlic Shaker, will communicate with us.
I haven't received mine yet ( I'm in the US)
They've stopped shipping. They've stopped updating. Everyone needs to report them to Kickstarter.
Could you please publish a schedule for the international shipping?
How about international backers .
When are we getting our shakers
Any fresh news? Getting excited for my garlic shaker; BBQ season is starting so going to be needing to peel a lot of garlic :-D
@Matthew Ramos. Still no response?! We can see that you logged in today.
Would your Dad be proud to know that you won't even tell the people that funded your business efforts and stuck with you for THREE YEARS that we're done.
Time to grow up.
@MatthewRamos. Matthew, we can see that you logged in today.... How about letting all the people that backed you know what's going on?
A stand-up guy would do that.
@Matthew Ramos. Matthew, you're the finance guy. You know what a fiduciary obligation is I'm sure.
When you take $50,000 of other people's money then you have one.
It includes telling them if you cannot live up to your business promises.
Or you can send me my $100 back.
The issue is that these folks, the Garlic Shaker creators, also live in the US and there are 50+ states & territorial attorneys general that would gladly take them to court. The AG of my state, Washington State, has already won a case against another KS campaign that didn't fulfill its obligation. But you folks outside the US don't have that sword over their heads. It's almost a month since they answered anyone's comments here. I'm guessing that they are done.
Remember the $50,000 stretch goal? The one where you get the garlic shakers to us faster? Can we trade that for RESPONDING TO QUESTIONS?
So, when are you ever going to get to us backers outside of the U.S.? It has been over two months since you started shipping. You really should have started shipping to everyone equally, instead of forcing those of us outside the U.S. to wait so long, especially those of us that has been so supportive during the delays.
It takes 10 to 20 seconds to respond,
How is shipping going?
How goes the shipping?
Any international backers got their Garlic Shaker yet? Plenty of emails coming through on how to use a Garlic Shaker I don’t have yet.....
Have you finished the US shipping yet? It has been 2 months since shipping began.
I have received neither shipment nor tracking details. Perhaps I got lost in the chaos?
@Garlic Shaker - Please respond to my email. Thanks
I didn't get mine either.
@Garlic Shaker - Where are you in the shipping process? I still haven't received a tracking number or my package.
OK... sent you a PM
@Adisak - PM us. We didn't see your survey had been submitted so we don't have your address etc, but we will get it all sorted out. Let's use private messaging though, so we can get the details from you instead of the comments that everyone has to read when you post.
@Cher - we just posted the link to the cookbook in the updates. You can download it now.
@Gary - No problem. Happy to Clarify.
I have a US four pack. I haven't received my order yet. Did it ship already? Thanks.
Hello: I have an email from 9.15.2015 stating the following:
You get one full color digital download garlic E-cookbook (125+ exclusive recipes). Includes signature recipe by five star Chef Joran debuted only on Kickstarter.
When will I receive that link?
Ok cool, thank you for taking the time to clarify. Looking forward to getting my hands on the garlic shaker :-)
@Gary - If you are from one of the countries we had shipping stated to add during the campaign, then no. But we only had a few of those. We received backers from lots of countries that weren’t stated. They will have to pay shipping. We are still shipping USA right now though.
Hello garlic shaker team,
I just read your last comment and I am concerned - I live in the UK and already paid $18 for shipping back when I backed this project; you are now suggesting that I will have to pay shipping again?
@Jeffrey KM: There are 3 people on our team working diligently to ship our 3000 Shakers. We are done with Early Birds and now shipping regular USA backers. The overseas backers are far more complicated because each package requires being weighed, and then getting the price for postage per person, per country, and then sending out a PayPal link one at a time for the shipping costs, getting those funds back and processing a single package with a customs form. It’s going to take time. We don’t have an ETA right now other then as soon as we are done with USA we will begin that lengthy complicated process.
@Creator, I know you said after the US rewards are done, but my question was any word on when you'll get to us international backers. On your Jan 30th update, you started shipping out the rewards, first to the early birds then regulars. But no offense, you should have been shipping to all non-early birds equally since we all supported the project at the same time. It takes a lot longer for us international backers to receive our rewards than those in the states. And all of us has been waiting equally for this reward and it is not fair for the international backers to have to wait several weeks to months longer just because we aren't local. Thank you.
Jeffery KM - As soon as we complete the USA rewards.
Hi, any word on when you'll be able to send the international backer rewards? Thanks.
@Tanya - We are so pleased you like it! It sounds like you are using it properly and having fun with it. That's really great. We hope you continue to enjoy it and your garlic for many years to come. Happy cooking!
@Justin - You don't have to dehyrate it. Garlic from the store isn't ripe or dry. It's too freshly out of the ground when delivered so when you get home it doesn't go bad in a couple days. Also, the flavor isn't mature.
You should be able to buy a garlic clove from the store and put it in the garlic shaker and have it work. None of the garlic cloves I buy are visibly wet in any sort. However, when I put it in the shaker and shake it, the garlic is wet and doesn’t peel very well at all. You shouldn’t need to dehydrate your garlic before using it. Thumbs down.
so I received my garlic shaker set about 2 weeks ago and I am so pleased. I had to use it a few times to get the hang of it. But it performs as stated. I tried it first on some garlic that was kinda old (really old..lol) and it didn't go so well. Seemed the inside was to small for the garlic to move around properly, but tried it again on some garlic that was not so old and it performed beautifully. I am so happy and it makes my quest for my love of garlic that much easier. Thank you for an excellent product. : )
@Frank Sacro - So pleased you like it. Really fired up to hear it!
It is tremendous!!!!
You can shake it but you can’t break it. Mess is only inside the Shaker, just dump it. No more finger or table mess. Thank you