Use this space to cheer the creator along, and talk to your fellow backers.
Have a question?
Thank you for answering my question.
@ Jeffrey - Correction: "just don't wash it on the botton rack of your dishwasher". TOP RACK only or hand wash!
@Jeffrey - It has been designed to last for the long term. Just don't melt it, let it heat up or sit in the sun. Wash it on the bottom rack of your dishwasher (best to hand wash if possible). The inside are very durable because they are molded. It would be extremely hard to break anything inside through shaking it too hard. Really heat is the only enemy.
@Garlic Shaker, My main interest is how well the shaker will hold up to vigorous shaking over a long period of use. Some people shake harder than others or stuff a lot more garlic in than usual. How well will the insides hold up to the beating of the garlic over the months and years?
@Douglas, Priscilla, Chris, Mark, Gary, Kalpesh, Amanda, Brian - We have posted a large update. Just wanted to make sure you guys got it. It's here in case you missed it: https://www.kickstarter.com/projects/garlicshaker/garlic-shaker-simply-the-best-way-to-peel-garlic/posts/1864594
@Jeffery - Not sure we understand your questions exaclty. But we will do our best. The welds are design to last for the long term. They have been shake tested for long periods of time without incident.
@Shabaz - Thank you for the positivity. It is backers like you that keep our enthusiasm high, so we can keep going in the face of adversity. Much appreciated.
@ Rod Floyd - Please private message us what you prefer.
@Rachel – We do understand and share your frustration. Prototypes are single Shakers cut from a block of material. It take 36 hours to cut on prototype. It costs $800 for one. Prototypes are for testing design and functionality. You cannot scale that process to make thousands. You have to design, engineer, and build tooling out of steal to fit on large machines to make lots of them. As evidenced in our pictures, that is what we have been doing. It is a slow, difficulty, complex, expensive, time consuming process. Add any errors to that process, and it costs more time and money to get it right. We could have cut corners, lowered the quality, but chose to do it right. That has taken time.
We did wait until the final moment to run our KS campaign. Our inaccurate projections had nothing to do with waiting longer to launch. There have been unforeseeable problems. All of those risks and challenges were disclosed upfront on our KS page from day one. We have run into nearly every problem (and continued to overcome them when many KS campaigns just close up shop) and that has been tough. We continue to persist. You will get your rewards.
I've read about the sturdiness of the drop tests, but how about how well the welds and the interior design holds up to long term usage? For example, doing shake tests for a few hours with items close to the texture of garlic.
I am so relieved to see an update that has no 'we apologize, it's over.' It's been a rough week in crowdfunding, many projects gave up. Luckily the shaker looks still on track.
My wife has changed the Kitchen decor since I initially pledged. Can I change my color since they haven't been manufactured yet? Thanks for today's update and good luck going forward!
i have been following your updates, but i really don't understand how you have all these fantastic prototypes that it really takes almost 2 years to actually get the product out to us. i understand that not all projects are going to be completed in 2-4 months. maybe you all should have waited until you had a more complete product to better deliver (on your word) a reward estimate. more people would be more understanding about your delivery date if you have given us more accurate information... i've basically had to write you guys off on another bad investment... it sounded like a great product! but like other people are saying, still using a knife and fingers to peel the garlic.
@Jerry - Thanks so much for the positivity. We appreciate it!
@GarlicShaker - Thanks for the update - you're on the home stretch, keep up the great work!
@Amanada, Kalpesh, Gary, Chris, & Priscilla - Sorry for the delay in responding to you guys. We've been slammed finishing up the horn and the nest. The engineering company on the East Coast has shipped it to us here in California, but it hasn't arrived yet. We will be posting a much more comprehensive updates with pics and vids as soon as it get here. We've just been wating on the truck. Again, sorry for the delayed repsonse, but we will have a very large update as soon as it get here. Fired up!
So is this ever coming??? No update in a month...
Is this ever shipping?
Any updates? I'm still peeling garlic like a caveman :-(
So... if garlic becomes extinct before we get the shaker, is it big enough to use as a vase?
or perhaps a rain rattle ( if you put some dried beans in it) ?
So any update on the Titanium Horn?
I agree also, things take time and done late and right is better than fast and wrong or worse not done at all. That said I'm still holding my breath , but I am starting to turn a very light shade of blue! Just keep us updated regularly and we'll all be fine! �
I'm with Patrick & Jerry on this one. While meeting the original guesstimate for delivery is always nice, I'd much rather have it late and done right than sooner and be substandard. Doing a project right is always worth taking the time.
@Garlic Shaker - I know how hard you are working and I look forward to getting a great Garlic Shaker as a result. It's obvious you are going as fast as you can without sacrificing quality. I mean what would be the point of your working this hard and putting out something substandard? That would be a waste of your time and derail your future success. Keep up the good work.
Hope this project meets the June timeline but there are just too many delays with this project to believe that the projects will arrive in time.
@Patrick - Thanks for the community and positivity! It's backers like you, your enthusiasm for Kickstarter, and our project that keeps us going through all the ups and downs. YOU ROCK!
Are some of you on your first ever kickstarter? Some of them never even make it this far. I'm ready to get the product, but things take time. "unacceptable" isn't really in the vocabulary for a kickstarter. We gambled on a start up company, that may not even have had any clue as to how difficult it is to get this thing running. Keep up the good work @Garlic Shaker.. can not wait to use this thing pretty much every day.
@ Rachel Strassberger - We appreciate your feedback. We told the truth and will continue to every step of the way. We are always dealing with the best information, projections, and estimates we have at any given time. The process is imperfect. To answer your 1st comment. We are working on having the production model we like and are ready to mass produce it. At the moment we are working on the horn and weld lines. At the time of the campaign, we did and still do have eight prototypes that work perfectly. But going from prototype to production requires tooling which is a very difficult, complex, slow, expensive process. We have posted each step of our tooling progress in this area in our updates. Perhaps following our updates will help you understand the projects progress better.
We also disclosed from day #1 all of the "Risks and Challenges" the project would face on the campaign page.
Here they are again for your review:
1. RISK DUE TO INJECTION MOLD:
Injection molding is a complex process that can have unforeseen difficulties. We're fortunate to have a team of highly experienced injection molding professionals working with us, but in the event that there are problems with the injection mold, tooling, or manufacturing process our project could be set back for an unknown amount of time and delivery of our rewards could be delayed.
2. RISK OF EXCESSIVE DEMAND:
If we receive support in excess of our anticipated demand, there could be delays in backers receiving their products simply because of the time, materials, and shipping required for larger orders. If demand is truly excessive, we could be forced to work with more than one manufacturing facility, which has unforeseeable time delays and costs.
3. RISK DUE TO DESIGN AND MATERIALS:
Our team has experience designing and building injection molded products. However, there are always unknowable risks in manufacturing. It is possible there are risks due to design characteristics or materials. Design errors or flaws would have to be corrected and materials issues either to due scarcity or other unknown problems could delay delivery.
4. RISK DUE TO SUPPLIERS:
While we have suppliers with long histories in their industry, our relationships with them are new and developing. It is possible that our project could be delayed due to problems with a supplier.
5. RISK DUE TO MANUFACTURING AND TOOLING:
Creating the tooling to manufacture a product is expensive and requires expert knowledge to get it right. There is typically a 60 day lead times to create the mold and delays could occur. To minimize any possible delays we're working with highly experienced tooling manufacturers.
6. RISK DUE TO PRODUCT MODIFICATIONS:
There may be some minor design adjustments to improve the final product. Pre-production prototypes are made to test and refine the product design and performance. It affords us the ability to incorporate the best design ideas and those suggested by our experienced manufacturing partners. These possible minor changes will always intend to benefit the consumer and improve the performance and user experience of the Garlic Shaker®. We will let you know when and why they are made if this should occur.
7. RISK DUE TO FULFILLMENT:
Mistakes can happen and the unforeseen can occur: a supplier misses a deadline, a machine breaks down, or a shipment gets lost. These are possibilities that cannot always be planned for when making a new product. It could cause delays in fulfilling orders. To minimize possible manufacturing setbacks we seek backup suppliers for each major component of the supply chain. There will no doubt be issues that arise, but we will address and inform to the best of our ability each one as they occur. We will always seek to maintain the highest level of transparency with you even when the inevitable set-backs and problems occur.
We find the delays unacceptable too. We obviously can only work through each problem as it arises and solve it to the best of our ability as we go. We have done this every single day (and continue to do) since the campaign ended. Our current ETA is our best ETA at the moment. As soon as we have better information we will post and update it.
So I saw the update for March 2017, but you haven't given us a better ETA. I basically have ignored all the other updates because none of them say - we finally have made 1 that we like and will then mass-produce it. According to your stretch goal of $50K - (your own words) Get Rewards Sooner - Advanced Manufacturing=Faster Rewards. This was Backed 9/21/15. It is now 3/16/17 Your own stretch goal words were a lie, since the rewards were promised 1/2016, not 1/2017. You stated in your own campaign, you had designs and several prototypes that worked on. it is now 18 months after the campaign ended. i understand there have been setbacks but over a year of setbacks is pretty unacceptable. please send another update to everyone with your best ETA. At this rate, it will be Jan 2018 before we receive any of our rewards.
So far this has been the equivalent of booking a round trip to another galaxy. Could happen, but not in my lifetime.
@Priscilla & Chris - There is a new update, timeline, for you to track the progress of the project here: https://www.kickstarter.com/projects/garlicshaker/garlic-shaker-simply-the-best-way-to-peel-garlic/updates
Time for an update.
Man we're waiting a long time for this project. I hope it delivers as the wait time is ridiculous.
@Ben Johnson - We appreciate your feedback.
Waiting is annoying, but not the end of the world and I'm fine doing it if I believe in the process. I have backed many kickstarters with varying degrees of success and had some fail completely or run away with the money. My main issues are that at the $25 backer level the only difference seems to be that we'd get ours before the pre-order price and an online cookbook, which to be honest isn't much of a difference from my perspective when we were early adopters and supporters so long before the pre-orders. Also when I said on Jan 4th that there have been no updates on timeframe it was true, only updates of random parts of the process with no indication of actual timeframe and where we are in the process were mentioned until the update on Jan 5th the day after my comment. Also, I'd recommend updating your website which for some reason is promising January Shipping which is completely unrealistic and almost completely past.
I'm in no way saying you're not trying or that it won't be successful and I wish you luck, it's just with how things were done I have lost faith. I'd rather have a refund at this point instead of getting the shaker, but if that's not possible I will just move on I suppose.
@GarlicShaker - Thanks for the update, things are looking great! Glad to see you are going for quality - I'd much rather wait for quality then get junk a little faster!
@ Ben Johnson - We are sorry for the wait. It has taken a long time to get the product right. The risks and challenges of a new product/company are significant. They were disclosed on our campaign page, but we of course always tried to make things go faster. We just underestimated the time involved. Doing something for the 1st time is difficult because you are learning as you go. We hope you understand. Not sure what you mean by no updates because we have updated 21 times since the campaign ended. KS backers get their rewards long before our pre-orders on our site do, and KS backers recieve all kinds of addtional rewards the pre-order people don't. All of the backer money has gone into the engineering, tooling, and production so there are no refunds, but you will get your rewards. We appreciate your ongoing patience. Perhaps you don't have your updates turned on/toggled in your Kickstarter profile to get the updates? Here they are for your convenience: https://www.kickstarter.com/projects/garlicshaker/garlic-shaker-simply-the-best-way-to-peel-garlic/updates
@Cheryl Hour - We appreciate your feedback. The web site is only collecting pre-orders. It is not currently selling and the pre-order people get their shakers after our KS backers do. Also, The cookbook on our site is very old with only 40 recipes. The one our KS backers get is brand new and has 125+ recipes and a celebrity chef recipe. Additionally, every KS backer level of $50 or more get free shakers, printed cookbooks, etc. Pre-order our on our site get none of those addtional benefits. Pre-order just get their shaker and only after all of our KS backers get ther's first.
@Mark Crum - We do too. You will have it long before that.
I'm tired of waiting without any updates on a timeframe when it's already severely delayed and when us early backers get no benefit to being early when anyone buying them online get the same price. So how do I go about getting my money back? Can you please process my refund? If it actually ever finishes getting produced, I can just check reviews, see if it turns out any good and then order it again for the same price...
Question - you now offer the garlic shaker on your website for $19.95, with shipping costs at $5.00 for me, after I input my location. That's $24.95, plus a free digital edition of the kitchen cookbook if an email is provided... which backers already have done.
This means there's virtually no difference between an early backer and current buyers.
The delays are, for me, not the annoyance as tooling and mass production can get extremely difficult and complicated. However, the lack of support for early backers defeats the whole purpose of having backers, especially since we backed this project seventeen months ago.
Looking forward to giving these as Christmas gifts...2017.
@Tanya _ Thank you so much for the enthusiasm. We are as excited to move forward as you are. It has been a tough road to get here. Unfortunately, Christmas isn't going to be possible because we don't anticipate the tooling getting here in time. Additionally, we have more steps to take once it arrives, but we will kepp you and everyone posted about our progress.
I appreciate that you responded to my request and I am confident that you will get this right. I look forward to when I can use my garlic shaker as I am a garlic fanatic and eat it all the time. LOL currently I am using a mason jar with a top. It takes a lot of effort on my part to actually peal the garlic, but it works. I am waiting with baited breath to receive my garlic shaker.. hint it would be nice to recieve them in time for Christmas. but alast. I would rather have quality than speed. <3
@Chris - Our pleasure and thanks for the question.
Thank you. That's the information people want. I'm certainly not holding you to dates as bumps in the road obviously occur. Having a picture of what you have planned is very reassuring. Thanks again.
@Jerry - Thanks! Really appreciate the positivity and encouragement. We feel the same way and are glad you agree. We hope you are happy with the results.
@Chris - We appreciate your question and will do our best to answer it with the current information we have. Our process is currently solely based upon the safe sucessful transportation of our mold. It requires a crane on both ends of the the supply chain just to load it and unload it on and off the truck. Then it must be trucked by ground to the injection molding company. We expect that process to take about two weeks from start to finish. As soon as the mold has arrived at Damar Plastics we will reverse engineer the horn off of the mold. Test the horn to make sure it sonically welds the seems properly and then make and changes to the horn (also a tool). After that, we will test the mold on the machines with a short run to make sure that the tool functions properly at speed. After that we will make any fixes or adjustements and begin mass production. We do not have dates because we do not what problems (if any) we will have in any one of those steps, but we will update as we go and the end result will be delivery.