by Game Salute
Well, folks, end of the ride for me ...
Per Dan Yarrington's Update (#59 on May 25th), I asked Game Salute for a "full" and "prompt" refund on Friday, July 18th. I followed up on July 23rd and heard back from "Thomas" at GS that they would attempt to process my refund in a "timely fashion". I followed up a week later, on July 29th and again this morning, another week later, on August 5th having received no further response from Game Salute. I hope they will soon follow through on Dan’s promise a “full” refund because they haven’t been “prompt” in processing it.
This will be the first, and hopefully last, time I resort to asking for a refund from a Kickstarter. I pledged because I believed in the project and wanted to see it manifest. Unfortunately, the ideas and game weren't fully developed and the creation and playtesting weren't far enough along before the Kickstarter went live. The timeline was unrealistic. Add to that the endless delays and Game Salute's current woes and poor record of delivery across most of their Kickstarter projects, I've simply lost faith.
Angela and Julian, I wish you nothing but success and I hope Story Realms sees the light of day. What you have done looks beautiful and I will gladly pay retail for it when / if we do see it become available. I also wish you and your families peace and good health in your lives outside of this Kickstarter.
And I do hope Game Salute can turn their business and reputation around. I think what they are trying to do for the gaming community is commendable but it's clear that they have taken on much, MUCH more than you can handle and I suggest they stop running more Kickstarter projects until they get their house in order.
Good luck !!
Any chance of a reply re: add-ons? (see comment #2 below)
This is going to be awesome. No way I'm bailing now. Appreciate that they aren't rushing out a lesser product.
Good update Dan. I think this is a good option from the team to offer an off-ramp for those who can't wait any more to see the finish line. Very professional, very classy.
And happy Memorial Day to you as well!
I think its great that you're offering refunds. The people that have lost interest can now be happy, and the rest of us can continue waiting for what I'm sure will be an awesome payoff. Sounds like Christmas probably isn't going to happen, but hopefully sometime early next year.
I am staying in. This project is epic is every way.
@Jonathan Lacson Go to your Amazon Account page, under "Your Other Accounts" will be "Amazon Payments". Put in October 4th, 2012 (Activity Review) and click Details to get the transaction ID.
I'm still in. I'm not even sure what I'm supposed to be getting any more, but I am looking forward to getting it.
How can I get the Amazon Payments Transaction number if I've long deleted the confirmation email?
Hi, will the various add-ons still be in line for release later this year?
backup talent dice
cloth bags and card holders
blank cards and sleeves
create a kits
Thanks for sticking around yourself! Even though this is the longest delay I know about its also the project I've been the most excited about! I'm hoping for my two copies before Christmas. That would be fine by me. A perfect Christmas present. I really hope this game catches on and is a real money maker for you at game salute and of course the dear creators.