Package from Down Under.
As promised, we have been working hard in order to add additional shipping regions to the campaign, and today you can see a direct result of these endeavors, as we have updated the shipping costs table visible on the campaign. Now, Backers from Asia (China, Indonesia, Japan, Hong Kong, Macao, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam) along with Backers from Greece and New Zealand can see estimates directly on the campaign page.
Another important information for our Asian Backers is the fact that we will be working on fulfillment with VFI, and thanks to that, all countries marked in green will be “VAT free in Asia” – this way, another region has been added to our list of friendly regions!
We are still working on quotes for Backers from other countries, so if your country is still not listed, feel free to contact us at email@example.com!
This update seems to be a great occasion to give you some more insight about the shipping, costs of it, and other related topics.
In the comments we have seen opinions, that shipping costs seem to be rather high, and we totally understand that. However, there are several factors that we have taken into account while preparing these estimates, and we would like to be more transparent with you, and explain them right now!
1) In case of shipment, we are quoting a package that weights up to 5 kg (11 lb). Yes, up to 5 kg for the package! This is because we already expect the core game to weight 2,5 kg (6 lb) or more, stretch goals box to weight around 1 kg (2,2 lb), and we add some packaging materials and protection that can easily weight around 0,5 kg (1,1 lb). This brings us easily to the sum exceeding 4 kg! Since shipping quotes can be different for 4 and 5 kg, we decided to use the latter.
2) From the very beginning we wanted to have stretch goals included in the shipping cost for the core game pledge, as these are integral part of your pledge, and we felt that hiding these from you during the campaign, and “surprising” everyone on the Pledge Manager stage, would simply be unfair. However, as we are not sure how many stretch goals will be unlocked during the campaign (and you are doing that with awesome speed!), we had to assume that there would be really a lot of these!
3) These are only estimates based on what we described in 1) and 2). The actual cost will be presented to you in the Pledge Manager when you input your shipping information, along with all the rewards you would like to get. It may not only turn out that you could include an add-on or two without any increase of the shipping cost, but in the end the final shipping cost might be even lower than the one presented during the campaign!
Many members of our team are Backers of different crowdfunding campaigns, and most of us have been surprised by unexpected shipping cost increase when handling the Pledge Manager. Remembering how we didn’t like it, we decided to do what we can to prevent similar situation during our campaign. It may seem a strange move to present a slightly higher shipping cost than a lower one, but again – we prefer to communicate with you on fair terms.
4) We didn’t want to “hide” partial costs of the shipment in the price of the game. The idea behind crowdfunding is to return the additional capital (that we earn by selling more copies of the game) to Backers in the form of additional content – stretch goals. This way, each Backer can gain more for their money. So, if we had wanted to keep having the stretch goals on the campaign (and we really did!) while hiding the shipping fee in the price of the game, we would have needed to artificially inflate the price.
However, the final drawback of this decision is that, while the price of the game is definitely more attractive, we are unable to subsidize the shipping costs of each package.
We hope that gives you more insight into what we do, and how we view the idea of crowdfunding. Let us know in the comments what you think about it!
Regarding the shipping costs for multiple copies of the game – please give us a few more days, as we are still working on that.
Thank you for your support! See you in the Waste!